Évaluations des clients Cougar Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cougar Auto

Cote générale :

Timothy P. le

Évaluation :

When I booked the reservation I had picked a different location. All the confirmation emails I received from U-Haul had the location I reserved pick up at. When I arrived at that location there was no truck. I had to call to find out where I had to go to pick up the truck. Very disappointed and frustrated with this experience! Once I was at the correct location the person was pleasant. U-Haul needs to inform the customer that the location has changed!

Heather S. le

Évaluation :

The location was not the one that I reserved my truck at. It was further away and this caused me to go over in the mileage allotment. The auto shop was extremely dirty, and not very welcoming. The truck that I got was the only one they had. I also had reserved a hand truck, however they didn’t have any there. In fact, I didn’t see any type of uhaul moving supplies. I would not feel comfortable going there after dark or alone.

Justin B. le

Évaluation :

Limited parking spaces. Returned on Sunday after hours with mobile connection taking photos of odometer, fuel guage and a shot of the interior and back cargo area. Easy to do I am glad I got it returned early because of a coming snowstorm.