Évaluations des clients Country Club Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Country Club Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

michelle L. le

Évaluation :

The employee working said it would take her too long to rent me a truck so I should do on my mobile phone. So I did and they still had trouble had to call 800 number 3 times.

James S. le

Évaluation :

dropped the truck off after operating hours through the online app so there really isn't anything I can say expect they need to put a sign out to wear to park them when you are returning equipment after hours .

Joe G. le

Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS R. le

Évaluation :

Keep doing the same thing.

James E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sandra S. le

Évaluation :

Good service !

eduardo A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Angela B. le

Évaluation :

Jeremy was very nice and easy to work with!

Gerald P. le

Évaluation :

I had to park and disconnect the equipment myself because of insurance reasons? I've not heard of that before. I will be renting another 26' truck and car carrier in a couple of weeks to complete our move. Even though this location is very close to our new house, I will request a different location for drop off.

Lorrie K. le

Évaluation :

A mistake was made, I called and the gentleman was extremely helpful. He researched, corrected, called me back, and sent me an email as il with corrected receipt

Bradley W. le

Évaluation :

Nothing. It was a good experience.

Monica H. le

Évaluation :

Dropped off tow dolly ( before the place opened and called uhaul)on the day I was suppose to. 4 days later I found I had an extra day charge on my card. I emailed uhaul and they took care of the matter very promptly.

DANIEL M. le

Évaluation :

Manager is extremely helpful, polite and patient. Awesome place.

Donna B. le

Évaluation :

The best customer service ever!!!!

Gary M. le

Évaluation :

Extremely clean office.

Travis S. le

Évaluation :

Le client n'a pas laissé de commentaire.

SAMMY T. le

Évaluation :

Le client n'a pas laissé de commentaire.

edddie C. le

Évaluation :

Le client n'a pas laissé de commentaire.

michael J. le

Évaluation :

Le client n'a pas laissé de commentaire.

susan C. le

Évaluation :

Le client n'a pas laissé de commentaire.

tori P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jimmie B. le

Évaluation :

Have more equipment readily on hand, the right equipment on hand. I had ordered a heavy duty furniture /Appliance dolly , got the confirmation email, and when I picked up the truck, there was no dolly. Had to wait for the location to open to find out all they had was a regular light two wheeler. The truck had a horrible screeching to it like a air gap/blower motor issue, and the transmission was slipping and I had to turn around and swap the truck back in,,,Ended up losing almost 2.5 hours all over just dealing with the issues. For whatever reason the website was also refusing my method of payment after numerous attempts of re-entering the information. The pick up location and the shop location being in two totally different areas is ANOTHER big waste of time. Go here to check in, go there to view the truck, go back to get the key, go back to the truck location. Very inconvenient and major waste of time. The first time I rented a couple weeks ago was just as bad , and I thought that was a fluke....but two times back to back ? Really?

Richard T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Morgan D. le

Évaluation :

Include the equipment that the customer paid for.

Dustin S. le

Évaluation :

Typical drop off location. Location was easy to find but was not open at time of drop off

jim B. le

Évaluation :

The actual shop did not have the truck, once I started the online process. The unit was located several blocks away in a gravel area that could only be accessed by jumping a curb that had a couple 12’ x2”x4”’s with visible nails in the boards. Once I surveyed the truck for damage, I then had to go retrieve the key back several blocks away at the original address then go check the truck to record mileage and fuel which was several blocks away. This was very cumbersome considering at the very least, the unit could’ve been staged in the street directly in front of the storage place as were a couple other trucks .

Donnell H. le

Évaluation :

Staff is very friendly, polite and professional.

Carl M. le

Évaluation :

Stood in the office for at least 30 minutes while the only worker struggled to get the forms filled out on the computer that I had already completed online. Had to show my license and credit card twice. He had to call someone else and was on the phone for a few minutes trying to get the registration made. Customers continued to come in and leave behind me. Many were complaining about slow computers, computers being down the day before, etc. Basically, I don’t understand why anyone should use the online reservations if you are going to have to stand there 30-40 minutes going through it repeatedly. I made the reservation to secure and hopefully move quickly through acquiring so I could get to my appointment. When I returned the item, two guys were working. They were both nice but this service Definitely needs attention.

Sheila F. le

Évaluation :

Refund the deposit immediately and dont mail the refund!! You take the money right away, so you should give it back right away!!!

marsha l. le

Évaluation :

Great experience

Linda L. le

Évaluation :

Le client n'a pas laissé de commentaire.

VICTORIA H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wanda D. le

Évaluation :

Excellent customer service

RIchard B. le

Évaluation :

if someone asks, i'll definely recommend

Marvin S. le

Évaluation :

I came because of being new & 24/7 access. New should have been mice free. New should have been tight with less dust. Across town I never had mice& not as much dust & cheaper.I was told by staff of mi

michelle p. le

Évaluation :

I felt secure with my things staying here. We used this storage company for 6 months and never had any problems. The staff was always nice and helpful!

Randy R. le

Évaluation :

Great experience with the staff and facilities

Christi S. le

Évaluation :

I wouldn't go anywhere else!! Best staff and great location!! Plus they have an awesome referral program! Easiest way to make $20!

CONNIE S. le

Évaluation :

Erica was great. Very helpful and very nice. She’s awesome!

Robin R. le

Évaluation :

Great experience from the beginning to the end. Every employee we came in contact with could not have been more helpful during a very stressful time . Thank you

WAYNE S. le

Évaluation :

I moved out and left a few tires and rims and told the lady that they could have them .Paid more than was agreed to .Then I get a bill for $500 ,I am guessing because of the stuff I left in the storag

DEANA D. le

Évaluation :

I would definitely recommend this storage facility to friends.

Josh T. le

Évaluation :

Great experience while I had a unit here. Alicia was always very helpful and friendly!

linda l. le

Évaluation :

Very friendly staff.

PATRICIA L. le

Évaluation :

Great customer service. Very helpful and polit .

CHARLOTTE S. le

Évaluation :

Very helpful and friendly.

CHRISTIE W. le

Évaluation :

The lady in the office was extremely polite and helpful. I had to rent a unit at the HWY 81 location, which is on the wrong side of town for me, but it`s still a good space. Overall very pleased.