Évaluations des clients Coveys Happy Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Coveys Happy Mini Storage

Cote générale :

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ELVI B.
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Worst experience I have ever had with U-haul & I have been renting trucks & trailers for the last 23 years which I have served in the Marine Corps. I was scolded by the staff & even called a crook which was extremely unprofessional. It was a very disappointing experience.

FRANK L.
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Le client n'a pas laissé de commentaire.

MATTHEW C.
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Le client n'a pas laissé de commentaire.

Daniel J.
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Le client n'a pas laissé de commentaire.

William F.
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The first trailor had a rear light knocked in and they were quick to identify another for my use - I appreciated it. They also were very helpful in identifying dents and dings that were not in the first set of pictures. The app to upload new pics was user friendly. I would use them again

RYAN C.
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Excellent customer service, I would definitely use them again.

Thelma D.
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Nothing at all.

veronica H.
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Trailer was clean but it swept out of all the dirt. I had to sweep dirt out, but there wasn't any trash or anything if that nature in cargo trailer but it did have quiet a bit of dirt inside.

Alberto F.
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My family enjoys this location. The people are always friendly & quick to get us in & out to start our work! Thank you!.

Kevin N.
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Great customer service. Very helpful staff!

James B.
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Le client n'a pas laissé de commentaire.

Kathryn G.
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We paid for a furniture dolly and did not get one.

Luis M.
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Really good customer service provided by Coveys Happy Mini Storage. They made sure all connections from the trailer to my vehicle were working adequately.

raymond G.
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Make America Great Again.

CHERYL J.
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Le client n'a pas laissé de commentaire.

vida F.
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Cargo van was fine except the back was filthy!!! I am a catering and had to clean out the van before loading my supplies. Otherwise everything else was fine. I will be coming back often hope I can get cargo van booked.

Colby M.
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Le client n'a pas laissé de commentaire.

Ida P.
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Le client n'a pas laissé de commentaire.

Colby M.
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Le client n'a pas laissé de commentaire.

Justin C.
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Fire who ever is in charge of this location! They gave me the wrong vehicle when I checked in online... they were not at the location during normal business hours when I tried to turn it in in person because the system would let me turn it in online and then they took 3 days to check the vehicle back in and charged me for it even though I called and took pictures and notified them I had turned it in!

Karen H.
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Le client n'a pas laissé de commentaire.

Gilbert G.
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Personnel was very helpful and friendly I definitely will use this place

Colby M.
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Le client n'a pas laissé de commentaire.

kelvin R.
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Owners assistance was overwhelmingly helpful.

Gabe E.
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Le client n'a pas laissé de commentaire.

Teri W.
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Le client n'a pas laissé de commentaire.

Nancy H.
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Le client n'a pas laissé de commentaire.

Shane S.
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Le client n'a pas laissé de commentaire.

Reynaldo H.
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Le client n'a pas laissé de commentaire.

LEMONT G.
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Le client n'a pas laissé de commentaire.

Mattew P.
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Awesome job by the owners at this location. Very helpful and accommodating. Highly recommend!!

Willim S.
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Le client n'a pas laissé de commentaire.

William H.
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The folks at Coveys were the nicest people! Will use them again when the need arises!!

Anthony M.
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Ensure the vehicle is cleaned before being rented to next customer.

John W.
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Le client n'a pas laissé de commentaire.

Brittany W.
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Le client n'a pas laissé de commentaire.

Kendra P.
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Le client n'a pas laissé de commentaire.

Joe K.
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Although the website stated this location was open until 6pm, the office was closed when I arrived at 3pm. I had to assume it was okay to leave the trailer outside the gate, since i did not have access.

Shermane C.
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Le client n'a pas laissé de commentaire.

Hsin P.
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Ensure the app is user friendly. I had so many issue trying to sign in to pickup/drop off van. No Instructions letting you know where to look for in the van for miles used. And drop off sight needs more lights it's was too dark.

Sherwin W.
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Le client n'a pas laissé de commentaire.

Milton L.
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Le client n'a pas laissé de commentaire.

Rodrigo B.
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Everything was smooth and easy from renting to returning. Thanks!!!

Chad B.
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Per our contract we were supposed to return the truck to a different facility. Highland facility located at 403 Main Street in Schertz. The attendant told us he couldn't take our truck because they were at capacity. The attendant decided to “make a phone call” for 30mins with his back to us only to tell us to “take it down the road, they might have space” in a dismissive tone. The facility we took it to was closed but they did answer the phone and were very accommodating in letting us drop it off in the after hours box.

Herb S.
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Le client n'a pas laissé de commentaire.

Milton L.
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Le client n'a pas laissé de commentaire.

Ray S.
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Blankets were crumpled in a pile. Lady that works there is very friendly. Had billing miscommunications but after a couple attempts it was all handled fine.

Robert H.
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Le client n'a pas laissé de commentaire.

JOSE B.
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Make sure the personnel check in your equipment when you return it. I was contacted by Uhaul 2 days after I returned the trailer because they thought I hadn't returned the equipment!

Brad M.
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Le client n'a pas laissé de commentaire.

Skylar B.
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Le client n'a pas laissé de commentaire.

Doug G.
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Truck was out of windshield washer fluid and the cab could have been cleaned better from previous renter. There were crumbs and sticky spots on the passenger side dash and door.

David V.
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Le client n'a pas laissé de commentaire.

Stephanie G.
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Nothing. CSR was awesome.

Brian S.
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Le client n'a pas laissé de commentaire.

Patrick B.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

JEFFREY M.
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They did everything right, picking it up was a breeze.

william B.
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Le client n'a pas laissé de commentaire.

Darren S.
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Le client n'a pas laissé de commentaire.

Adrian G.
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Le client n'a pas laissé de commentaire.

Patrick H.
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Le client n'a pas laissé de commentaire.

Robert T.
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Le client n'a pas laissé de commentaire.

Larry H.
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User friendly Facilty

Scott H.
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Continue your excellent customer service:-)

Jim K.
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I dropped off my trailer at the arranged drop-off location within the alotted time. The store was closed, so I called the 1-800 number to check in. The girl on the phone was a complete idiot. She kept telling me I never picked up the trailer, so my reservation had been canceled. Yet, she could SEE my reservation and confirmation number. She put me on hold for 30 minutes and then told me I would have to return the trailer to the pick-up location. Not happening. It was a one-way rental, it was 8pm and I was 200 miles away. Eventually, after putting me on hold again, she spoke with a manager and agreed to "LET ME" leave the trailer where I was supposed to leave it. I called the person working at the drop-off location the next morning to confirm the drop-off. Now, for the last 3 days, I've continued to receive emails and text messages asking when I would be returning the trailer. I have spoken to people on the phone. I've answered the txt message. I've done ALL I can do to explain that the trailer was picked up ON TIME at the agreed location and dropped off ON TIME at the agreed location. I have NEVER been so frustrated with U-Haul in my life!!!

Lee M.
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After hours drop off was easy

Cindy K.
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Le client n'a pas laissé de commentaire.

Paula K.
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Le client n'a pas laissé de commentaire.

Armando D.
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Le client n'a pas laissé de commentaire.

RANDY R.
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Fast check in and out. Friendly service

Milton L.
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Le client n'a pas laissé de commentaire.

Carla S.
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Le client n'a pas laissé de commentaire.

Michael R.
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I was allotted 4 days on my one way trailer rental. I had the trailer for 3 days, but was charged an additional day? When I asked the employee why she charged my card $22 she told me to call 1-800-GO-UHAUL...thanks but not thanks.

Michael C.
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They said the trailer was good to go and get home and the tail light was out, and the guy tells us he checked and they are good, well don't trust their word. We called and the system says to go on line to report, finally call back and get through and they can't use the location tracker and the computer was down. Finally they send someone out to fix and they end up replacing the whole light. Needless to say we had a late start to our trip and put us behind and took away from our time we had to spent with family for our daughter wedding. We are a military family and we was trying to get our sons motorcycle to him.

Aaron M.
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After hearing my issues with my U-HAUL experience, they confirmed that my truck shouldn't have been rented out and the vehicle hauler trailer was unusable in the condition that it was given to me. I agreed and since time wasn't a luxury that I had to work with, I had to improvise. This location was friendly and accommodating and didn't find a reason to charge me for anything extra.

DALE R.
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Le client n'a pas laissé de commentaire.

alexanda S.
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Le client n'a pas laissé de commentaire.

RODRIGO M.
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Le client n'a pas laissé de commentaire.

Jeremiah N.
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Le client n'a pas laissé de commentaire.

Ronnie H.
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Le client n'a pas laissé de commentaire.

Robert C.
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Outstanding service and equipment is always ready

Robert T.
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Le client n'a pas laissé de commentaire.

R. K.
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Excellent customer service!

BILL R.
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Le client n'a pas laissé de commentaire.

Jasson C.
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Online app needs work. Not user friendly. Very disappointed in service with uhaul. I had scheduled a truck for p/u on weds for sun to get to my job in Austin.. But was given the wrong truck for were I wanted to go. I was then told tht the new truck is at another location and is only accessible through the online app. This will also be difficult to complete seeing is how I just paid uber to drop me off at your location..now I have to call/pay for uber AGAIN to get to your other location.!! Very disappointed with service.

GERARDO R.
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Le client n'a pas laissé de commentaire.

Sterling B.
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Le client n'a pas laissé de commentaire.

JEAN A.
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The staff was more than helpful!

DAN C.
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Le client n'a pas laissé de commentaire.

Robert B.
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Tried to explain that the mileage on the contract was wrong but it wasn't changed and then I put gas in the truck but the fuel gauge didn't move so I still got charged extra for gas.

Reginald Wayne M.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

James A.
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Very easy process to rent

Nelson C.
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Experience was excellent

Laura I.
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Le client n'a pas laissé de commentaire.

Ralph C.
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Great service

Luther F.
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Customer service reps were very nice and inviting. You will need to call or walk up to the office to get entry into facility as it is a storage facility. Drop off was with other equipment away from the office and no supervision or inspection of equipment at drop off. Will drop off at again.

Jody C.
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The woman who helped us was terrific

Waddell J.
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Very nice, courteous, and professional.

BRENDA J. | Expérience générale |
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Thanks for all your considerations. Great facility to store my belongings.

Frank C. | Expérience générale |
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I liked that the owners live on the premises and it was entirely fenced in. The owners were really nice as well.

COURTNEY F. | Expérience générale |
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The owner of the facility was extremely helpful, friendly and personable. Would recommend

MELINDA R. | Premières impressions |
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Very easy and quick.

Non reviews have been submitted for this location.

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