quick service, good locationVAMSI R.
Customer Reviews for Coyote Lakes Cool Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KYLE P.
Pick up truck was kind of dirty when I got it Perhaps a no smoking policy inside the cab of the truck would be niceDEBRA B.
I Thank You Again for excellent Service ðŸ’¯LINDA C.
Le client n'a pas laissé de commentaire.Rosana M.
Le client n'a pas laissé de commentaire.NORBERTO L.
My belonging that I had to move now smell disgusting from something that was in the truck. Never cleaned, layers of dirt. Gross.DILLON D.
The manager was terrific - thank yourobert M.
They were greatSTEVEN W.
Le client n'a pas laissé de commentaire.JUSTIN B.
Was switched to this location which is 1 1/2 hrs away, at the last minute!! Truly unacceptable!Stacie M.
Person workin was polite and did all needed professionallyALLAN G.
Le client n'a pas laissé de commentaire.Stephen J.
Because of shootings in the area could not get even close to return truck so had to wait til next morn. It would have been nice to be able to call and let know what was going on.ROBERT H.
Le client n'a pas laissé de commentaire.KATHLEEN B.
Le client n'a pas laissé de commentaire.John G.
Staff very nice and helpful. Very clean and organized business. Will return in future.MARGIE L.
Cailynn is the best she has been a huge help and is a real ProfessionalKYLA S.
We could tell the truck hadn't been cleaned or checked after previous renter as their contract was still in the truck. I wasn't able to get pics of the clean truck when we were done, noted on the online return and was not charged for clean up. A heads up on the steps (pics needed) for online return would be nice, we had it all locked upHolly H.
Very friendly and made the return very easyNOEL D.
Le client n'a pas laissé de commentaire.Tanner T.
Caylin store manager is one of a kind..she is so sweet & accommodating..knowledgeable..professional..I'm please to say she is one of the best I've dealt with ...ðŸ‘ðŸ‘ðŸ‘Jill G.
Le client n'a pas laissé de commentaire.DIANE L.
The service from this location, in particular the wonderful Caylin that helped me navigate through the moving process was fantastic! She was so patient, professional & personable. 5***** stars.nancy F.
Le client n'a pas laissé de commentaire.PATRICK H.
Le client n'a pas laissé de commentaire.TERRY V.
Lady at the desk was very helpful. Accommodating and friendly.CRAIG S.
Le client n'a pas laissé de commentaire.EDDIE W.
Le client n'a pas laissé de commentaire.PAUL K.
Le client n'a pas laissé de commentaire.TIMMY L.
Le client n'a pas laissé de commentaire.NICOLE H.
Amazing service!!! Highly recommended!CLAUDIA C.
truck needs to be clean when picked upESSIE A.
Easy to get to and rent a truck for moving. The storage facility was very easy and the staff was exceptionalDavid H.
Le client n'a pas laissé de commentaire.LARRY R.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.GEORGE D.
Le client n'a pas laissé de commentaire.REBECCA M.
Helpful and friendly service.Annette A.
i cannot think of anything. the girl that helped us check in was friendly and respectful and very prettyDOROTHY D.
I would highly recommend Coyote Lakes Cool Storage to anyone looking for storage space! Kaylin and her staff were personable, professional, and was quite a pleasure to work with! Merci les gars!DARRYL EARL W.
Le client n'a pas laissé de commentaire.DEBRA F.
Le client n'a pas laissé de commentaire.JAMES F.
Unfortunately there's no place to add my opinion about the first part of our experience with U-Haul. I reserved a 26 foot truck a month in advance. Two days before we were set to pick it up the store at I17 and Dunlap called and said they wouldn't have a truck available after all. We were directed to 35th Ave and Cactus to pick one up. When we got there it was a lock and key place and they didn't have a truck for us either. We were consistently told that your company can't determine when a truck will be returned. We ended up with a 20 ft truck which wasn't large enough for our entire move and we ended up having to spend more money. Fortunately the Surprise office and the Mesa office were absolutely wonderful, so you have been redeemed.CARLA B.
Le client n'a pas laissé de commentaire.JANICE M.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.FAIRES ALAN B.
Le client n'a pas laissé de commentaire.Roxanne D.
Ez online check out and return! Awesome!Scott B.
Le client n'a pas laissé de commentaire.ARTHUR D.
Le client n'a pas laissé de commentaire.Eilleen V.
Le client n'a pas laissé de commentaire.SONSEEAHRAY T.
All was exceptional , plus being only 3 miles from homeIra R.
Le client n'a pas laissé de commentaire.Quentin C.
Great service from both of the people I dealt with at this location.LESTER O.
The representative was very helpful and pleasant. These are tough times and she went out of her way to get my rental truck ready. I recommend this place for any rental needs.Allan F.
Le client n'a pas laissé de commentaire.Curtis T.
CALIN IS SO VERY HEALTHY , POLITE , HONEST ABOUT THE FEES AND ANSWERS ALL QUESTIONS , ALWAYS HAVE BEEN ABLE TO FIND THE RIGHT TRUCK FOR OUR NEEDS,Bradley F.
Perfect Experience. The staff was wonderful, everything was seamless.Gennifer M.
Great service.DAWN G.
Le client n'a pas laissé de commentaire.Eric L.
Le client n'a pas laissé de commentaire.Theresa B.
clean the cab and remove debris left by previous customer. wheels seals leaking, cause for concern by customer. windshield dirty with dried bugs and whatever. hatd to see at night. used windshield water & wipers, just smeared the bugs, made it more difficult to see out. not the best experience.JIMMY W.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.Jeffrey M.
Loved that they knew who I was without me telling them, they saw the number in the truck as we parked it! Great m, quick service!JEANEEN MARIE L.
Le client n'a pas laissé de commentaire.Gloria A.
I cant think of a thing.Paul M.
Everything was perfect. Kailyn is terrific! Couldn't be happierPaul M.
we where treated wonderful by kylan she always had time for , she always had a truck for us when we needed , great place to rent a truckBRADLEY F.
Le client n'a pas laissé de commentaire.Jason F.
Le client n'a pas laissé de commentaire.Timothy P.
Wouldn't change a thingMichael H.
Thisnisnour families second time renting with Cailyn this month. She is awesome and efficient. Super wuick process, in and out within 10 mins each time, maybe less. Vehicles bith tines were new with low miles and tons of HP to pull our 4BR house's belongings. Definitely recommend Coyote!Flordeliza W.
Awesome customer service at pick up and drop off.JODY H.
Caitlyn was amazing and easy to deal with. She made an agonizing moving experience much more pleasant. Pls give her a nice raise ... ! The truck was bew with only 1500 miles and pwrfirmed hetter than our 2019 Ford!!FLORDELIZA W.
No improvement needed. We have used another UHAUL in Surprise and have not had good experiences so my brother recommended this location. No long line and I was able to use mobile app to pickup and return. This was the smoothest and easiest UHAUL experience. I will only use this location in the future!Tony A.
Cute office girl.David D.
Cleaning out truck my son opened glovebox found fentanyl paraphernalia and and actual pill. When I called to address this issue. The person I spoke to really just basically brushed off like if was something common. Unbelievable, not acceptable by no means ill never use uhaul again .BRENDA V.
Le client n'a pas laissé de commentaire.KATHLEEN D.
Caylin Miller was very professional and friendly. Great asset to your company.JEROME S.
Very friendly and helpful.Mary A.
Le client n'a pas laissé de commentaire.BRADLEY F.
Le client n'a pas laissé de commentaire.Patricia W.
This was a great experience. The people were very nice and friendly.Randy F.
Le client n'a pas laissé de commentaire.Gloria M.
Caylan was GREAT to work with. Storage unit was a good deal and was clean and convientent. Will rent here againRussell C.
The inside of truck was full of dirt. I had to sweep it out so I wouldn't get charged for a dirty trailer.Robert C.
Superior customer service. Went out of her way to take care of us. Five starslinda M.
Le client n'a pas laissé de commentaire.phillip P.
The computer was not working...we were late for our next appointment because of it. The desk person didn't check the fuel gage nor the mileage so both were incorrect and she tried to overcharge us a great deal of monies...thankfully the manager believed us and because of that and the great inconvenience we were caused, the next day she fixed the overages and charged us the correct amount. The whole ordeal was very frustrating and difficult as my wife is ill and a stroke person, making it that much more difficult on her...we normally don't complain but this was yuck...again,the manager did everything she could at all times to get us going, and then the next day to correct the mistakes so thank you, Caitlin?? Not sure name is spelled right, sorry, but thank you again!!Sam O.
The attendant informed us that the check-in system always messes up during the first session of the day. That was us. And true to her warning, it did. Thankfully we only had to re-enter the payment card twice in order to process the paperwork. Mileage on the paperwork did not match the truck odometer, thankfully in our favor. So when we returned the vehicle it was less than our starting mileage according to the contract. In the end, we paid a fair price and the truck performed well. The attendant was courteous and pleasant, but the facility needs an upgrade for their computer system.ROBERT H.
Don't charge me for furniture pads when I didn't use them and returned them unopened.Jeffrey B.
very courteusrobert P.
Le client n'a pas laissé de commentaire.Tracy W.
Le client n'a pas laissé de commentaire.Rachel K.
Best location and service. Caylin is a great communicator and manager of this location.Kevin W.
Caylin is the best customer service rep/staff at this location, knows her product and service is excellent.Kevin W.
Employee on duty did an excellent job helping multiple customers at the same time when checking out and provided friendly service at check in. Van used was almost new vehcile and worked to perfectionBryce B.
Super fast and easy process. The two ladies I worked with were very helpful and friendly. I'll definitely recommend you guys, and rent from you again. Merci!Michael E.