Customer Reviews for Crawfish Shack
(U-Haul Neighborhood Dealer)

47 évaluations

302 Elm St   Logansport, LA 71049

(318) 906-6015

Heures

  • Monday–Friday
    10h am à 12h pm / 1h pm à 6h pm
  • Samedi
    10h am à 12h pm / 1h pm à 4h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(318) 906-6015

302 Elm St
Logansport, LA 71049

Services dans cet établissement :

Heures

  • Monday–Friday
    10h am à 12h pm / 1h pm à 6h pm
  • Samedi
    10h am à 12h pm / 1h pm à 4h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Denard B. 
Évaluation :
1

Typically I do not normally waste my time writing reviews in regards to services I have used. But I feel your organization should be aware of whom you have representing you. To be honest the service I received at U-Haul Logansport location was dreadful and appalling. There was absolutely nobody on site to help or call for any kind of assistance. The phone number furnished was completely worthless due to the voice mail as completely totally full and just hung up. In regards to the shrewd ambiguity owners, who at this point I doubt even exist! Every detail of my rental experience had to be done over a 1-800 number, thanks to some courteous, sympathetic people miles and miles away, they were able to help walk me through the checking out process over the phone. I need to make you aware that this was the only U-Haul depot in Logansport area that was available to me to use. While living and working in the Logansport area. My trip was rescheduled three times and I almost lost my mobile home in the process. Due to not being able to utilize rental vehicle to relocate my camper to a new work site. In closing what this U-Haul Logansport location “staff/owners” pose or claim and what they actually do in reality are to two very different events outcomes.

Holden R. 
Évaluation :
3

There wasn't much room to park and there wasn't anyone there to help me with my tow dolly. Since there was not anyone there I had to go to a different location for my tow dolly.

Annisiea D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kevin J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juanita C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stephen P. 
Évaluation :
3

we dropped off on a Sunday and no one was there to receive the vehicle. A sign on the door would be a good thing to have, should have a phone number and location of the key drop box.

Richard F. 
Évaluation :
5

The owner was very helpful. Excellent place to rent a U Haul. Truck drove great!

Janet P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kellie G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Latrishia G. 
Évaluation :
4

Easy renta process

Veronica T. 
Évaluation :
4

Easy pickup and return.

Veronica T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy L. 
Évaluation :
2

Made a reservation well in advance. There was no one present at opening. Had to call and track down a rep. Finally got equipment and left a full 1 hour after arrival. This was a simple trailer rental.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia H. 
Évaluation :
5

The only thing I disagree with is the total after the trip! I wasn't expecting it to be over an thousand dollars!

TracyLynn K. 
Évaluation :
5

None to improve just a word about the lady that took care of me at this office. I must say she was the most pleasant and helpful person I have delt with in any field in a long time. Please make sure she knows this. Thanks

Matthew D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthkny A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deziray G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loretta W. 
Évaluation :
2

I arrived at the location where i had a reservation and had to wait for the person in charge because of a lunch break. They proceeded to tell me the website had the hours listed and indeed they did, with no mention of lunch. After renting a car hauler and only keeping it for 2 hours, i was then charged for 2 whole days. I was then on hold 45 mins with customer service for a refund. I now understand why the vehicles at this rental site has weeds growing under them.

Joseph B. 
Évaluation :
5

Nothing is great

LOIS S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Our truck was not brought back, therefore we were not going to be able to move. Sarah Atkins went extremely out of her way to make sure we were set up and our meeting be could happen. Thank you for going above and beyond!

TERRI J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather S. 
Évaluation :
3

Everything was fine.

ARTHUR W. 
Évaluation :
3

The only issue I had was I thought it a bit petty to charge me for going over by 4 miles. Really gonna charge my card for a whole $1.75. That's just my opinion though. Customer service needs to be more of your priority. Thank you for use of truck though.

Barbara S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JERRY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JERRY S. 
Évaluation :
1

Unmaned location, nobody to help take trailer off of vehicle. Unable to do pre return as no internet or phone service in that location.

Jerry S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shqunta B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

April N. 
Évaluation :
5

I wouldn't refer uhaul to anyone.

Melvin J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
4

Your website for 24/7 is the worst! I had created a profile with a credit card, driver's license, alternate person etc. And it made me do ALL of that again, PLUS confirm with TWO people (at the time I'm there to pick up the truck) who knows me! I spenr over 45 mins. there trying to get the truck so I could leave!. It did not give me an option to select a dolly online the night before. I called to add it & was told it was added, but the next day it did not show up on the reservation. The U-haul app is worthless. It could not find my reservation. I did everything on the website. Why would you make people stand around waiting to pick-up their truck while the online person tries to call people to verify they know me? When my husband set up & rented a truck in Texas he didn't have to do that. I had sent a photo of me while I was standing there & guess what? It looked like me on my driver's license. Your website trying to pick-up the truck is the worst.

Kathryn B. 
Évaluation :
5

Please improve your Android phone app. I could not get it to check out my rental nor could I get it to check in when I returned it. It would not save or upload any of the info I had entered.

Mark M. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page