No one was there. so I did a truck/share returnVertie K.
Customer Reviews for Creekside Automotive
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.April H.
Le client n'a pas laissé de commentaire.john B.
Reliable and friendly serviceRamon S.
Le client n'a pas laissé de commentaire.DANI R.
Staff was very easy to work with and courteous.Jeremy K.
I would recommend this location,Service was good.Stacy B.
Le client n'a pas laissé de commentaire.stephanie B.
Completed online check in and still had to proceed to office to complete the transaction. If i would have known I'd have to do that i would have saved a bunch of time by just going into the office.Roger B.
Le client n'a pas laissé de commentaire.Roberta B.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.Oscar M.
Le client n'a pas laissé de commentaire.Kim P.
Everything was greatDANI R.
Le client n'a pas laissé de commentaire.DOUGLES L.
Le client n'a pas laissé de commentaire.BENJAMIN G.
Le client n'a pas laissé de commentaire.John S.
Tires were bald and I had to replace them prior to travel. The owner of the location was very nice and accommodating.Robert H.
Great experience.allen S.
Great customer service- friendly and had exactly what we needed in stock. We will be back!!Wendy T.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.robert F.
The gentleman who rented the vehicle was OUTSTANDING. Très sympathiques et professionnels. Everything done electronically so very quickly completed. Did a full walk-around and pointed out flaws. Thank-You Sir!PATRICK D.
The agent did not let us know that was a padlock on the back of the truck. We called 817 598 1213. No answer Called 1800 number on contract call was dropped twice on hold for 45 minutes. First agent did not provide any assistance. Called again and assisted by Debbie or Deborah. She was extremely helpful and and courteous.carmen Z.
Le client n'a pas laissé de commentaire.Christopher N.
Le client n'a pas laissé de commentaire.Edward S.
AC didnt work very well, kept going from vents to floor to defrost. Asked for an appliance dolly and got a regular dolly, had to go rent an appliance dolly. was charged an extra 17 dollars 3 days after my return with no explanation and they will not answer the phone. mailbox is too full to leave a message.isaac B.
The location did a really good job of having the truck ready and accessible however upon return the uhaul application on my android phone wouldn't upload any pictures and I couldn't return through the app. I called uhaul and the wait time was 93 minutes which is unacceptable. I was able to get the uhaul app working on my wife's iPhone. If that didn't work I would have been very unhappy.John W.
Le client n'a pas laissé de commentaire.Robert S.
These comments will most likely never be read or acted on, but here are my comments: 1...There is no place to leave a vehicle during the rental period. 2...This is one of the worse consumer experiences I have ever had in my life. 3...I take exception to being forced to take coverage I do not want or need. 4...And I have H U G E issues with the U-Haul app. It is the most unfriendly app I have ever used 5...I am so dissatisfied with this experience that I am writing a letter to Mr. Joe Shoen. In case you don't know who that is - He's the CEO..... For the record - This negative review is in no way intended to criticize or review Creekside Automotive. This review is ALL ABOUT U-HAUL....!!!!!Rene G.
Your good to go. Everything was greatJohn B.
Truck was beat up. Dolly was not available.Julie C.
Fix frayed Straps / worn out equipment. maybe even crate a Maintenance schedule or Policy where a customer can go to a dealer and get minor stuff fixed ASAP. I shouldn't have tp spend a half day just to rent a trailer !!!! The Reservation to pick a trailer took me hours. No one ever called me back, had to run all over town. Fix the App .Marc D.
Le client n'a pas laissé de commentaire.Dawn W.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Jeff M.
Le client n'a pas laissé de commentaire.Ronald H.
Le client n'a pas laissé de commentaire.PEGGY S.
Nothing. Everything was great.Stephen M.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.Kelly W.
Le client n'a pas laissé de commentaire.Pakorn P.
Good customer service, great guy working there!doug T.
Nice people.JOSEPH T.
Never rented a uhaul from that location. I live in Pennsylvania not Texas. I haven't been to Texas in over 10 years. You must have the wrong email address.Steve L.
Le client n'a pas laissé de commentaire.CHARLES H.
They guy was rude and didn't seem to know what he was doing. And the trailer had a bad tire that had a slow leak. It was to late to return or callDillon W.
It seems that the people at the regional level of support are not on the same page as the local sites. The north Main Street location in Weatherford thinks it opens at 9:00 am. The U-haul site and the regional folks seem to believe they open at 8:30 am. The national/regional site believed they had a 20' truck. They did not. The largest available was a 15' truck. The regional people sent me to Mineral Springs to get a 20' truck. According the the website, they were open at 6:00 am. When we arrived, they said the gas station opens at 6 but U-haul opens at 10:00 am. It was 9:05 am when we arrived. We ended up going back to the Weatherford site and renting the 15' truck. My moving team was at our house, waiting. I was running back and forth between sites that weren't open or didn't have the correct equipment. The people on the phone at the regional site were very nice and very helpful but they can't help me if they don't have correct information.Gregory L.
Le client n'a pas laissé de commentaire.Christy T.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.DARRELL C.
Le client n'a pas laissé de commentaire.Richard S.
Open sundays maybeben G.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.michelle K.
Le client n'a pas laissé de commentaire.BRENT W.
Friendly excellent serviceDANI R.
Le client n'a pas laissé de commentaire.R.L. B.
Le client n'a pas laissé de commentaire.Paul T.
Le client n'a pas laissé de commentaire.ELKON W.
Le client n'a pas laissé de commentaire.micheal K.
Le client n'a pas laissé de commentaire.Angela B.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.Keri K.
Le client n'a pas laissé de commentaire.DONNEIL W.
Le client n'a pas laissé de commentaire.Benjamin W.
Super-friendly customer service!Debra L S.
All is well.pamela W.
Le client n'a pas laissé de commentaire.tammy W.
I was told on the phone I would be getting 1600 miles with the rental. At the time of return I was only given 750. I returned the vehicle 2 days early and was credited for that. The difference in miles I was supposed to get free made my bill more than the original agreement. I am not Ok with being lied to by UHaul.Brent H.
Le client n'a pas laissé de commentaire.Denise T.
Refund the time if the truck is returned prior to estimated return date. pro rate the difference from 7-9 instead of 7-12amJosh W.
Le client n'a pas laissé de commentaire.Pat C.
Le client n'a pas laissé de commentaire.PAMELA RENE M.
Returning my rented trailer at this location was easy and fast. They unlatched my trailer and had me on my way in no time.william P.
Overall experience unsatisfactory!MATTHEW V.
Nothing. Everything was excellentDani R.
Le client n'a pas laissé de commentaire.heath B.
Le client n'a pas laissé de commentaire.CARL J.
Ted, the owner was very nice and helpful.Robert A.
All went very wellPamela L.
Wasn't sure how to process a company move. We waited a good hour before we got Our equipmentDominic M.
Le client n'a pas laissé de commentaire.Emanuel G.
i ordered pads and they were out, they did call me however and let me know. i arrived to pick up my truck with the mobile check in and could not open the lock on the truck to get the keys. after screwing around with it for twenty minutes i called for help. long story short the password for the lock was WRONG and once they figured it out i was able to get it open. put me 30 minutes late and a lot of frustration. i ordered one got to my location i realized they gave me two appliance dollies which was not what i ordered should have had one and a dolly for boxes, once again fail!Mark A.
Employee was very friendly.devin G.
Le client n'a pas laissé de commentaire.donald G.
Le client n'a pas laissé de commentaire.Thomas S.
The trailer got a flat causing me 2hr delaymo T.
I was charged for a utility dolly and pads but never received them upon pick up. I was aware I wouldn't be getting Them as someone called to tell me prior to pick up but yet I was still charged for them. No response to my email or calls regarding a refund.Ludy H.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.SUZANNE R.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Jesse B.
Very pleased with Creekside Automotive allowing me to drop off the trailer when the assigned dealer JC Kwick Mart refused to let me drop it off as nobody was there to check it in. I had called letting them know I was coming when I arrived they said I need to come back later. I would not recommend JC Kwik Mart to anyoneJohn H.
On line pickup was a mess. I was supposed to pick it up at 6:30. I wasn't able to get the truck until about 8. The lady on the phone was super nice and made it right. But I was on hold for over 30 minutes.Robert C.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Werner S.
Vehicle was very rough!Karen S.