Évaluations des clients Creps Rentals and Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Creps Rentals and Services

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BETSY ANN R.
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I had a great rental experience with the Uhaul, I will definitely use this rental company again and will recommend to friends and family. Thanks for your service.

Clarice G.
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Le client n'a pas laissé de commentaire.

Joseph D.
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The Uhaul attendant was very helpful in getting us thru the rental process and had a truck waiting for us.

Alan E.
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Quick in and out service was excellent.

Diedra L.
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Le client n'a pas laissé de commentaire.

GREER R.
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This drop off location was just that, a drop off lot so I have no real opinion on it. The personnel on the phone however were above helpful and accommodating. I was able to change my drop off due to Hurricane Sally with no problems. I would highly recommend using Creps for your Uhaul needs.

Karen W.
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Le client n'a pas laissé de commentaire.

Stanley F.
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Interior was dirty, tire pressure monitor needs repair. Ppl

Melissa S.
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Newer, cleaner and safer equipment needed. Also, need to be able to get in touch with uhaul by phone faster.

James R.
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The 24/7 app was useless. Even Brian on the chat was useless.

Denise C.
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We originally reserved our 26' uhaul truck and auto transport at this location. When we arrived the truck had not been thoroughly inspected and was not usable for our move, so had to split up our uhaul reservation and go to Spanish Fort to pickup the truck. When we came and picked up our Auto transport, we were told that it had been serviced and the lights were in working condition. When we got on the road the lights did not work. The running lights would only work when the uhaul truck's lights were on and even then the brake lights didn't work. This whole experience was a disappointment and I will not recommend them to anyone I know needing to rent uhaul products.

Benjamin M.
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Le client n'a pas laissé de commentaire.

Leslie D.
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Everything went great

blake L.
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Le client n'a pas laissé de commentaire.

Clandale B.
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This is not the location that I dropped off the equipment. U HAUL got it wrong and is incorrectly and illegally charging me an unauthorized fee for incorrect drop off location. I never even been to Alabama.

allen J.
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I will say while the truck looked brand new it seemed to run rough while holding a steady speed of about 50-60mph. Seem to be missing/ sputtering. Might want to have it checked.

Randy T.
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Great service as usual.They are always have the trailer I need,

Michael B.
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Was and easy process until I was accused by the company for not turning in the equipment on time when I actually turned it in early! Didn't really appreciate that at all. Need better communication with the contractor and corporate.

JERRY B.
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It was just a drop site with no one there.

Thomas T.
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Le client n'a pas laissé de commentaire.

LABORN C.
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Le client n'a pas laissé de commentaire.

Randy T.
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Always courteous and helpful.

PETER S.
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Great customer service.

Susan C.
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Le client n'a pas laissé de commentaire.

Roy H.
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I got nothing.

Kathy B.
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Le client n'a pas laissé de commentaire.

Tiffany V.
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Le client n'a pas laissé de commentaire.

Antonio C.
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Great job to Julia. She helped me while I was at another location. Appreciate the help.

David S.
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

Shanerrica B.
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Le client n'a pas laissé de commentaire.

Tom B.
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the young lady i talked was very professional

Joseph F.
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Le client n'a pas laissé de commentaire.

kelly H.
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Le client n'a pas laissé de commentaire.

Regina A.
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Le client n'a pas laissé de commentaire.

Randy T.
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Very courteous and helpful.

randy T.
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Le client n'a pas laissé de commentaire.

Phillip C.
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Le client n'a pas laissé de commentaire.

Vanessa B.
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Le client n'a pas laissé de commentaire.

Robert L.
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My card was over charged and now having to wait days to get my money back when it should've never been taken out of my account in the first place. 251-599-8424

Joey A.
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Have a full tank of gas in truck.

alvin S.
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Le client n'a pas laissé de commentaire.

lydia C.
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Le client n'a pas laissé de commentaire.

Kathleen P.
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Great customer service

Helen W.
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Customer service was excellent.

Faye S.
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I'm very upset I turned the trailer in to a place 5 min from me I tried calling the bayminette office no one answered so I went to near location and now I'm charged 145.00 And I'm very upset

Heidi B.
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The truck was not clean on pick up. Also I took a picture of mileage and fuel before leaving the lot because I used to work for uhaul for a different individual and herd of how crooked this lot is. Thank God I did take the picture. I spoke with Scott this morning about the mileage overcharge of exactly 20 miles. Mind you I have the beginning picture of mileage and fuel . I was also over charged for fuel and a cleaning fee. The fuel in the truck was the exact same as it was when I took it off the lot but I was charged $22.50 for fuel and also a $30 fee to go get the fuel. Also the truck was dirty when i rented it. This has caused a huge inconvenience for me and also caused me to overdraft in my account. I'm still unsure why such a crooked place that has been operating business crooked for so long is still able to operate.

Wesley C.
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Arrived to pick up truck via smart phone and there was no key for the truck and the truck window had been left down and it had been raining for 2 days so the whole cab was flooded ended up having to rent a larger truck which took us about an hour to pick up the truck.

Juan V.
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Nothing

Virgel H.
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Le client n'a pas laissé de commentaire.

WILLIAM C.
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Julia was very polite ,curtious , and very helpful in helping me get a covered trailer the right size for my load .Needless to say I got a smaller trailer and had to go back and exchange for a bigger one ..Thanks Julia for your great service and kindness..

Melvin P.
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Le client n'a pas laissé de commentaire.

Kenneth A.
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The ratchet for the straps were rusty and hard to work. They need to oiled regulartly. Overall the car Dolly was good

Michael K.
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Le client n'a pas laissé de commentaire.

Charles M.
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Le client n'a pas laissé de commentaire.

Donald V.
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Very friendly personnel , very helpful and quick at her job didn't waste my time

John H.
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There is nothing to improve on at this location. I received a super clean truck and the service was impeccable. I will definitely recommend this location to family and friends. Best transaction EVER using U-HAUL.

Larry B.
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Le client n'a pas laissé de commentaire.

Milton B.
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Le client n'a pas laissé de commentaire.

Aaron F.
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Le client n'a pas laissé de commentaire.

Thomas D.
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Julia was a delight throughout the entire experience! We were quickly in and out, check in was a breeze as well. Thank you!

James S.
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Le client n'a pas laissé de commentaire.

Gregory G.
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Seats were wet where they left windows down during rain storm, door panels was full of water and had to be swept out as we picked it up

Durwood C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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