Customer Reviews for Crown Storage Gonzales
(U-Haul Neighborhood Dealer)

16 évaluations

14125 Hwy 44   Gonzales, LA 70737

(225) 644-1737

Heures

  • Mon–Tue
    De 9 h 30 am à 3 h 30 pm
  • Mercredi
    Fermé
  • Thur–Fri
    De 9 h 30 am à 3 h 30 pm
  • Sat–Sun
    Fermé
Heures d'ouverture spéciales
  • 12/9/2022 - 12/17/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(225) 644-1737

14125 Hwy 44
Gonzales, LA 70737

Services dans cet établissement :

Heures

  • Mon–Tue
    De 9 h 30 am à 3 h 30 pm
  • Mercredi
    Fermé
  • Thur–Fri
    De 9 h 30 am à 3 h 30 pm
  • Sat–Sun
    Fermé
Heures d'ouverture spéciales
  • 12/9/2022 - 12/17/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Lejuane C. 
Évaluation :
5

No suggestion for improvement.

Alicia J. 
Évaluation :
5

Everything was good not sure.

John P. 
Évaluation :
1

The poor lady at the front desk didn't know how to navigate the computer system at all. I stayed there over an hour trying to complete the transaction.

dustin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizebeth A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephan D. 
Évaluation :
3

Too expensive for local one way to MY preference drop off to save milesage n gas Ridiculously drop off was 45 min away while to MY preference was only 15min and yet charge me for per mile after allowed 30 miles over 67.

Judy A M. 
Évaluation :
5

Very polite and professional

WILLIAM H. 
Évaluation :
2

I called to drop off a day earlier than my reservation and asked if they were a drop off location because I didn't see any uhaul vehicles. The person on the phone asked what I had to turn in, and said we don't take trailers here. When I told her Crown storage was on my contract for drop off, she said ok you can leave it. She did think then to ask my location and when I told her she said I was at wrong location ( I had put storage name in my map and it took me to closest-they had more than one). When I finally stopped and looked at my contract again, I saw the correct address and she gave me instruction on where to park. Nobody was present at location, and no drop-off check-in box. My uhaul app (used several times before this move) had not associated the rental (for pick-up or by the time of drop-off) so I couldn't check in or out on app. Finally called customer service next day and after waiting on hold 20 mins. I got a guy who emailed me so I could respond with my pictures to check the trailer back in. This was my least favorite experience with Uhaul.

Kim S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WESLEY W. 
Évaluation :
1

The lot is extremely small. There is no way of parking a 20ft truck with a auto transporter without blocking the complete driveway. So instead of blocking the driveway I pull closer off the main street. I am now being charged an extra $54 because they are stating that I blocked the garbage can. So my question is if your lot is not big enough to accept a truck that size with an auto transport, why accept the vehicle and attempt to conjure up fake fees to cover the fact that you did not want to take the vehicle to begin with?

Natasha Y. 
Évaluation :
5

Keep doing what you are doing

Elinga J. 
Évaluation :
2

Truck was dirty, didn't get any of the dollys I requested & still got charged for them

CAITLYN R. 
Évaluation :
5

Everything was good, quick in and out.

Kearn C. 
Évaluation :
5

The rental was so easy and fast on my phone. I was so impressed with the simplicity of going through the process. The truck was wonderful and a very nice ride. Held all the furniture and appliances as well as all the household items. I am very happy with the experience. Je les recommande fortement. 

Charlotte W. 
Évaluation :
5

No comment everything was treated professionally.

Leroy S. 
Non les évaluations ont été soumises pour cet établissement.

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