Évaluations des clients Cullen Public Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Cullen Public Storage
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Jacqueline H. le
The gas was not right I put it on A little from the Full
Diana G. le
I think I shouldn't have paid 138.00 for a while month and only had it for 6 days
Jennifer M. le
Awesome customer service! Accommodated our late return easily. Would highly recommend!!
Shirley D. le
great customer service nice location I an=m very happy with my overall experiment
Mary S. le
Mr Rodney was amazing and patient. He show great concern for my needs as if it was him looking for a storage . I truly appreciate his service and gratitude that place before. Thank you MSmith
yasheka L. le
The online and app isn’t very user friendly and I’m typically very tech savvy however the gentleman that works inside was awesome and made the process stress free
Larry C. le
Excellent service!
Jaisley B. le
This particular location was great, she was very helpful and friendly. Nonetheless, almost every time I rent with Uhaul there is a problem. In this case, I almost could not receive the truck upon arrival because an e-alert popped up when she was finalizing the rental. The e-alert was apparently from the last time I rented a truck and car transport and we found out that no one ever checked the car transport in, then rented it to another customer. It wasn't until the next customer returned the transport many days later that it was finally checked in, but still under MY NAME! So they were claiming I owed them $300+ for not returning when, in fact, THEY are the ones who screwed up. When we finally resolved the issue, I was able to rent the truck. Now they are saying I owe them for having the truck for 2 days when I only had it one day and I have to file a dispute to try to get my money back, if they even give it back to me. Not to mention, the lady I spoke to regarding this matter was extremely rude and had no care to hear my concerns. Almost every time I rent a truck, they never have the size truck I reserved and offer me whatever is in the lot, if anything! I can go on and on about the many issues I've had with Uhaul but this is my LAST time using their services and I won't be recommending anyone to them.
Diamond N. le
Make sure you give customers full details on and about the u haul. Also pay attention to what you are charging. I WAS OVER CHARGED. Next time I’ll write the mileage down and take a picture of the gas. Next time I will be sure to make sure I go to someone VERY Professional !!!!
Quinchell L. le
NA
David H. le
Had to wait about 10 min. For the one person to get back to the office to let us in the gate at the public storage, but the young lady got me out very quickly, she is a very nice young lady. I will be using them again in the future.
Delores M. le
Lower gas mileage. Gas is high.Every thing else was excellent. Thanks
janis D. le
The rental fee was$90.01 but your company took $110.39 out of my account. I need to know why they took $ 110.39 out my account and the rental was only $90.01. The difference in the amount is $20.38 will I be reimbursed.
Angela C. le
Have air in truck
tamika C. le
Nothing. Excellent customer service. Manager was great! Quick, easy and stress free. I will be a return customer.
Mary G. le
weather conditions/Yo company did not waive any finances...I went over estimated mileage...due to limited free at travel...had2 go long way/back roads...accidents/national rain storm and snow hindered my travel time......and the (ignition) was broken...slowed my travel time...(radio broke)????i called ln 2office report conditions and vechicle was not clean.......door handle knob falls off!!!my worst experience ever!!
Rachel H. le
It requires a lot of effort to turn the key in the ignition to start. The demeanor of the owner/ manager was not very welcoming.
Peter G. le
I. had one the best customer service in along time.55
LOUIS W. le
maybe a couple more trucks difference size.this is a small location.luckerly there was onley one truck avilible.mr mark hudges was very helpful.i would recomind friend and family to rent at that location.