Cultured Cowboy Uhaul added $8 to my bill for insurance coverage that l had not selected for online and did not ask me if l wanted insurance at the time, Chuck Taylor just added it not asking me if l already had insurance coverage for my truck which l do. When l asked for a refund Chuck Taylor said too late now. I will not go back to this Uhaul location again and l am needing a 26 foot Uhaul truck next week. Very disappointed when people don't ask me and just go ahead and add a charge l did not need. Uhaul owners me a $8 refund. Please reply to my review and request? Thank you Phillip Rollins 864 377 3005 email@example.comPhillip R.
Customer Reviews for Cultured Cowboy
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Greenwood, SC 29649
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 7h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Cultured Cowboy sells coyboy-western wear, boot, hats. Wedding gowns. The store is jam packed and isles are cluttered. I still have not gotten a call back from them. The attendant who was there needs training and needs organizational skills. The owner is no where to be found.MICHAEL F.
Store manager was very helpful.David C.
Le client n'a pas laissé de commentaire.GEORGE R.
Everything Is Just Fine The way It Is Thank You For Being Able To Help Me You were Right On Time And Once Again Thank YouETHEL P.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.Stevie C.
WAZE does not give good directions to the business. I saw the name of the business and turned in.CHARLES C.
The gentleman there was really nice and hooked the trailer up for me showing me how so I could do it myself if I needed to. Once I was finished and brought it back he unhooked it all for me too. This was unexpected, I thought I was going to be on my own trying to hook it up or rely on family I had with me to attempt it.Madilyn N.
This place is hard to get into and hook up when its pouring rain. The guy running it did fine, did the explanations, hooked up all in the rain and mud. Location is not paved.Donald G.
Le client n'a pas laissé de commentaire.JASMINE N.
It's good as it is.shaun W.
Awesome experience. Very easy to pick up and get moving.Alvin B.
The woman got in the truck with me, saw that the person who had the UHaul before me did NOT fill the gas tank back to FULL, but proceeded to let me leave with the truck. Upon arrival to the drop off destination, I was told I would be charged $200 if I did not put the tank on FULL. The tank was NEVER on full. The woman in GREENWOOD, SC even got in the truck to verify. But once it was discussed that I would be charged & for me to DISPUTE the issue, she proceeded to LIE & say someone could've stolen gas from the UHAUL. It was very unprofessional. I will NEVER go back to UHaul of Greenwood. This was the absolute worst experience . UHaul also sent us to 3 different storage units (one being too small, one already being locked & rented out, etc;) it was the most horrible experienceDESTINY J.
Le client n'a pas laissé de commentaire.Donna G.
I wish the person that does all the work in filling out the paperwork would get the compensated for it.Susan Z.
Le client n'a pas laissé de commentaire.Len S.
Linked up appearance, charged me for an extra day when I returned the trailer a day early!James V.
Office/store was very cluttered and crowded.Brian M.
Very professional and great attitude and friendly!jeffrey W.
Chuck was very nice and answered all of our questions and checked hitch to make sure all was correct. Will definitely rent from him again.Pamela F.
Started calling at 8am no answer (said he'd been there since 7;30 called several more times but no answer decided to drive to location at 10am. Had to wait for him to wait on customer and answer phone. Finally got our truck at 11:58am.Jan L.
I had a bad experience overall. The night before I was scheduled to pick up my vehicle, I was called by the owner of the business who told me the truck I had reserved was already booked by someone else. He offered a 26' truck at the same price, but we only needed the smaller truck. However, we felt we had no choice since we needed to move my daughter that day. When we arrived for the pickup Saturday morning, the truck we had reserved was sitting there, but he again said it was reserved by someone else. It took almost an hour to go through the process of picking up the truck. It was very difficult to park the large truck at her apartment complex in order to unload, and it was about 3 times bigger than we needed. It also cost more in insurance and gas for the bigger truck. I was also charged for moving blankets even though I said I didn't need them, then wasn't even provided with the moving blankets at all. Overall, just a terrible experience. I won't rent a U-haul again unless I have no other choice.Gordon G.
Excellent customer service - I recommend renting your U-Haul from Cultured Cowboy 100 %Donna Q.
Everything is excellent. There is nothing that needs to be improved. I would recommend using the Cultured Cowboy -Donna Q.
Le client n'a pas laissé de commentaire.Marion G.