Always first class experience.
Kevin K.
Customer Reviews for Custom Auto World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always first class service.
Kevin K.Roger is the most efficient person and customer orientated person to deal with , if you have an excelleance he deserves it. Long time customer who recommends customers to this location because of the service.
Phil C.Everything great as always!
Brad M.I rented the Uhaul for a week and Patrick was nothing but professional and courteous. Furthermore, he made you feel welcome and was easy to communicate with. I would recommend this location to anyone. If you get a chance, check out the old washing machines from the 1950's that he keeps in the waiting area, they are from a different time, but apparently still work.
Daniel R.Always very friendly and professional and great prices
Sherie H.Roger has everything covered, nothing needs to change !!
Brad M.Mr Blake was very helpful to me ,with a short notice on accessing a rental unit, and I would definitly recomend his location to anyone, and will be using his services again, Thanks again Roger, appreciate your understanding.
jim H.The woman I spoke with was amazingly kind and helpful. She even contacted me just to make sure I knew where they were located for drop off. Stellar customer service!
Christopher G.Great service, quick check out and fast check in. Fun staff makes trip a pleasure !
Steve W.very knowledgeable and helpful and guiding me to get the right equipment. Would totally 100 % recommend this location to everybody .Blake there treat you like family.
Jamie N.Nice, friendly, down-to-earth people.
Jason K.Always the best, thanks Roger!!
Brad M.Great Customer Service!!
Bunker Hill F.Could not ask for better service! Beautiful, spotless equipment. 100 % would recommend to anyone
ANGELA W.Cab was a little dirty we had to wipe it down.Not terrible
Richard H.Egan is always ready for any of my rental needs or questions. I recommend this company to anyone that is in need of a rental.
Thomas S.I always "love" my truck!! Good work Roger!!!
Brad M.Roger has everything covered!!
Brad M.Nothing! Everything was excellent
BARRY G.I am extremely happy with the customer service. Blake, the manager is awesome. He went above and beyond to help me get the right size truck. I will always recommend Custom Auto World for all Uhaul needs. Thanks Blake for all your kindness and help. You are the best!
STACEY Y.They spotted me coming in and directed me where to go quickly. I was in and out in no time. Highly recommend this location.
walter M.Does not have very good customer service
Krista D.All good. Tire was low and had to stop to put air in it.
John W.I had to work and the gentle man picked up the uhaul from my home so that I didn't miss the deadline best customer service hands down!
Shakia B.Roger has everything covered ten fold!! Are 10 stars available?!
Brad M.The truck I had did not run well had a miss in engine and the fumes gave myself and passenger headaches. Not sure the procedure to ensure maintenance is done on the trucks but this one needs some attention.
Jeffery S.Very easy n fast Gentlemen that helped me was very polite and knew I was in hurry and made it happen I thank you n yes will go to Alliance out of my way to do business with him again I thank you so much The gentleman that hooked up my trailer double checked it I so appreciated that as well Thanks n see y'all next time I need to rent a trailer
Katherine L.I first reserved a 15ft from Salem, ohio for early pick up. I was there at 0745 and the website would not work. So I got breakfast and returned at 0845 to meet up with the owner in the office to be told we don't open til 9 o'clock. I told him I was the 8 o'clock rental but the website didn't work. He said again he doesn't open til 9. After that I left and went to Alliance where they treat you awesome all the time.
Kevin W.Always have as good experience with custom auto world !!
Robert F.Staff was incredibly nice and helpful!
Abby J.The truck was clean enough but had several issues. The door latch came loose while driving and the roof leaked in the middle of the load area
Diane C.Do exactly what you did with me. They will be a customer for life.
Alan R.When I need a van or truck, this place is the only call I ever make. Well run and the people care. First class experience every time. I have been a customer for many years.
Kevin K.Egan always handles the transactions professionally and makes you feel appreciated as a customer. Highly recommend his establishment.
Thomas S.Absolutely love this place and Blake is incredibly helpful! Merci.
Rae R.So clean and efficient, this Location is friendly wonderful and accommodating!
James B.So friendly and helpful. I always rent here.
Clarence F.Roger is the best uhaul store operator ever!!
Brad M.Blake was awesome!!
Gary L.Roger "never" fails to impress!!
Brad M.Excellent customer service and equipment
jeffery R.Roger is always on top of it!!
Brad M.Roger has everything covered!!
Brad M.The gentleman who helped me was the best. Very informative and funny. He was patient when I was not. I would recommend this place to anyone. Merci encore!
Jeff G.Yes truck was very clean. But on the return trip it overheated in canton. AAA mechanic could not figure out what happened. Nothing leaking, just completely empty on coolant.
Mark M.This is the ONLY place I call when I need to rent a moving vehicle for any reason.
Kevin K.Always great nice to customers
Kayla W.This was the most convenient and easiest UHaul service I have ever used! In and out was fantastic, vehicle in great shape, staff was awesome!
Keith H.Roger has "everything covered , "always "!!
Brad M.Your Alliance ,ohio Location is AWSOME, Roger and Dan represent u-Haul very well, a pleasure to do business with.thanks
Phil C.Just keep doing what you're doing
Phil C.None, very helpful and friendly.
Laurence G.Roger has everything covered as, "always "!!!!!
Brad M.I've rented at other places before but none can compare to the quality of service you get at Custom Auto World U-Hual rental. Roger should be highly recommended for his work.
Phil C.