Le client n'a pas laissé de commentaire.Jakobe C.
Customer Reviews for Cypress Flowers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.STANLEY S.
The truck was having engine issues and was very slow. The equipment at this location for trucks is OLD. I have leased from other locations with beautiful trucks and vans, well maintained and comfortable. This location is behind the times. It took 15 minutes to get into the truck. The lock I was told was bruised. It took 45 minutes to return the truck. It would not accept pictures or indicate which pictures are highlighted as errors. Awful experience. I will not recommend anyone go there. Next time, Penske because this ordeal was miserableMALINDA E.
Le client n'a pas laissé de commentaire.Jami G.
Le client n'a pas laissé de commentaire.Angela B.
the truck was clean and worked perfectly. Customer service was excellent.Elvis G.
Le client n'a pas laissé de commentaire.Kent B.
Le client n'a pas laissé de commentaire.Dan T.
very good friendly service and the equipment (truck) was fine. Yes I'd recommend Cyress Flowers / U-haul.scott F.
Couldn't just drop the keys off... had to take 15 minutes taking pictures of every crevice of the vehicle, just to get charged $65 for a fuel service fee when I returned it with more gas than I had when I picked it up.Nathan C.
Le client n'a pas laissé de commentaire.DAMARIS V.
The people were so polite and friendly. Enjoyed our enter action.Darryl M.
The truck did not have a key to the lock in the back so I could not lock up it up overnight. There was no window washer fluid so I could not wash the dirt and bugs off the window as I drove.James W.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.Kevin S.
to drop off UHAUL is not an easy process. Took pictures once UHAUL dropped off and could not upload as website was not working. Terrible experience. Very frustrating.Kimberly W.
Best Uhaul location I have ever used!! Super nice and helpful lady at the flower shop!Larissa K.
Great service at this location. Many thanks U-Haul!Allen B.
Le client n'a pas laissé de commentaire.Kristal G.
Le client n'a pas laissé de commentaire.Andrew T.
Le client n'a pas laissé de commentaire.Alaisha S.
Le client n'a pas laissé de commentaire.rafeal J.
Very nice experience U-HaulRICHARD H.
Passenger wiper came loose and flopped around. I reinstalled it but the wiper may need to be replaced.john C.
Le client n'a pas laissé de commentaire.Philip S.
Such a great place to rent from! I've rented twice and both times, owner was very accommodating and polite.Lola B.
Le client n'a pas laissé de commentaire.Sandra F.
Le client n'a pas laissé de commentaire.Adrian B.
Be sure to check your receipt when dealing with this dealer. We turned in a truck with a full tank and they tried to charge us $50 for fuel! They actually sent us a picture of the tank gauge..showing it was full! We got our money refunded but we had to be called a liar first. Would NOT recommend this location!AARON W.
Le client n'a pas laissé de commentaire.Paul J.
Le client n'a pas laissé de commentaire.Tammy M.
None. All goodWilliam L.
Le client n'a pas laissé de commentaire.brian B.
I don't think it was right to expect me to drop off at a different location which I couldn't because my car was parked at the pick up location and so then charged me for changing the drop off location which was 3 miles away. A single woman has to do it all without any help from others. Cypress Flowrs pick up manager was great!Cynthia C.
Very satisfied! Wonderful customer service, exceeded my expectations!Steven V.
Le client n'a pas laissé de commentaire.Scott G.
Super friendly and helpful!Kevin R.
Definitely needed to be cleaned better. Had a musty smell to the cab.Adam H.
Le client n'a pas laissé de commentaire.KENNETH S.
Great experience. Last second and I didn't have to go far. The owner or employee at this location was amazing and understands customer service.Michael E.
Truck needs new windshield wipers Interior light in cargo bay does not workMatthew F.
Le client n'a pas laissé de commentaire.Keith M.
Le client n'a pas laissé de commentaire.hamid Z.
Le client n'a pas laissé de commentaire.MAPRA G.
Le client n'a pas laissé de commentaire.Isaiah K.
Le client n'a pas laissé de commentaire.Rebecca O.
Le client n'a pas laissé de commentaire.Lenny B.
Used this vendor multiple times. Always great customer service.Kent B.
The Gentleman that assisted me was friendly and knowledgeable about what I was going to need. It was a pleasant experience and nice distraction from how stressful moving was.Frank H.
No uhaul guy on location only a drop off location. Would be nice to have a uhaul employee present when returning equipment.Lesley M.
Cup holders were gross. But the after hours check in was a terrible process. I parked and locked the vehicle. Prior I took a picture of the fuel and miles. I walk to the key drop box and drop them in. Then I see on the lid of the box that I have to go to a website. Checking requires I take a pic of fuel and miles, but won't accept the one I already took. But truck is locked now, so I'm screwed. Lady told me to just drop the keys when I rented it and talked about after hours drop off. Never said anything about having to check it in online. Long story short, provide better directions.Adam Heath V.
The truck was not ready at the assigned time, and they didn't have the dolly I reserved and paid for. Midway through the drive, the â€œlow tireâ€ pressure light came on.Richard H.
Le client n'a pas laissé de commentaire.Kevin R.
The cab of the uhaul had a leak. During my drive, there was a rain storm and the leak caused my back to get soaked. I reported this at the drop off location. There was also trash inside the uhaul truck from the previous user.Austin F.
It is not a normal Uhaul location. It is easy to get to, but strange with it being a store and a Uhaul drop-off facility.Caraline M.
Very friendly customer service.Tim A.
It took me 45 minutes to rent a u haul after hours. Very frustrating. I was hung up on by u haul. I would never recommend after this experience.Jocelyn D.
Le client n'a pas laissé de commentaire.caleb R.
Friendly, safe, and helpful service!Laurence O.
Load the extra equipment in truck before pickup. I had to load a heavy appliance dolly.Kubena K.
Le client n'a pas laissé de commentaire.MONIQUE G.
Le client n'a pas laissé de commentaire.Yazan S.
When I picked up the uhaul, I noticed there was a very loud noise as soon as I started the truck. I immediately told the man there was something wrong with it, he insisted it was fine and was normal for it to sound like that. When I turned the truck into the drop off location the man asked me if someone had tampered with the truck because there was an exhaust leak and fresh bolts put on there somewhere. I explained the pick up situation to him. The drop off location was great but there obviously was not an inspection of the truck done at the pick up location before I got it. Also there was no dolly or any moving blankets provided, this made moving heavy things extremely hard.Kimberly E.
Le client n'a pas laissé de commentaire.Kaye D.
Le client n'a pas laissé de commentaire.MONTEY A.
I was charged for 3 gallons of additional fuel. This is ridiculous. I added 6 gallons after travelling only 60 miles. The fuel level was the same as I left. The after hours online drop off process didn't work. Wasted time trying to process it multiple times and it kept going back to the start. I don't need to be taken advantage of by a business for a few extra bucks. Will not be back.chris H.
Le client n'a pas laissé de commentaire.Tanya W.
Le client n'a pas laissé de commentaire.nikko M.
this location was very helpful and the truck was in great shape. Loved the backup camera feature.Alan S.
Le client n'a pas laissé de commentaire.steve M.
Easy transaction, quick pickup and very friendly customer servicepeter G.
Le client n'a pas laissé de commentaire.Susan T.
Le client n'a pas laissé de commentaire.MATTHEW L.
The truck's mileage was inaccurate. The gas tank was nearly empty when I drove off the lotMATTHEW L.
Wonderful people, easy to deal with, pleasant experience overall!Mitchell R.
Le client n'a pas laissé de commentaire.Tina R.
Truck was dirty in back and I only had 1/4 tank of fuel.Russell T.
I said everything up by my phone and the day went to pick up it wouldn't work didn't have my password wouldn't connect wouldn't even show me the guy hadn't come out we had to go back inside the store and do it the old way through the cum is computer I wasted 20 minutes of my time of the van rental renting the vanPeter B.
Le client n'a pas laissé de commentaire.brian M.
Le client n'a pas laissé de commentaire.DOMINIC M.
All went so smoothly.Christine J.
Le client n'a pas laissé de commentaire.ALICE C.
Have a mask requirement to go insideMATTHEW T.
Le client n'a pas laissé de commentaire.Kenneth B.
Le client n'a pas laissé de commentaire.JOEL C.
Le client n'a pas laissé de commentaire.SCOTT G.
You wouldn't know this was a uhaul location unless other trucks were outside. It's a clutter space and no customer serviceDANEISHIA J.
Le client n'a pas laissé de commentaire.John B.
The service was ok...truck was parked behind a business and i was told to get it and put it back in same place..which i did...guess i just thought they would be a little more customer service friendly...all in all i rented a truck and i got a truck so mission was accomplished...i thought i was renting it for 24 hrs but when i went to pick it up was told i would have to have it back by 4:30 as it had been rented for the following morning at 8..so i only had truck for six hours but again i guess that was my fault for not knowing more about how the system works.. I was using the truck to move clothing so I put moving blankets down...i assume all locations are the same...CAROLYNN C.
I ordered the furniture pads but those wasn't in the truck. I called the hotline and she offered a refund. When I told her I want to use them for moving, not about the $10, she offered a location to pick up. So after 30min wait, call, drive (also charged by mile of course) I was ready to start the moving. In a truck where everybody smoked before. At least smelled like that. Check engine on, about 10miles/gallon - I checked, it's normal, just get ready for that, it's a lot.Barnabas V.
Le client n'a pas laissé de commentaire.Mark D.
Services were minimalCHARLES H.
Le client n'a pas laissé de commentaire.CHAD D.
Dropped off after hours so can't rate the service.TIMOTHYM V.
Le client n'a pas laissé de commentaire.LAAUNT W.
Le client n'a pas laissé de commentaire.Jennifer B.
Great Place !!HARVEY W.
Everything was perfectâ€¦ thank you!Jacque Y.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.WILLIAM K.