Évaluations des clients D Bassett Roofing & Renovation LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de D Bassett Roofing & Renovation LLC

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Ronald S.
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Le client n'a pas laissé de commentaire.

Kerry R.
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My original request was for the Harris Rd location however I received a text message that it changed to Grand Prairie. When I called and asked for a closer location, she found D Bassett. They were great but I was annoyed that I wasn't made aware that my original location failed to have an adequate vehicle. Overall it was a great experience.

Keona M.
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Received a charge on my account. I'm not sure if it was because I turned the truck in a day early.

Stephen O.
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Le client n'a pas laissé de commentaire.

Alex G.
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Le client n'a pas laissé de commentaire.

James Z.
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Great customer service!!

Ronald S.
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Le client n'a pas laissé de commentaire.

Soley L.
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Le client n'a pas laissé de commentaire.

SHERI LYNN D.
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Great customer service experience! A+++++!!!!!

Floyd M.
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Le client n'a pas laissé de commentaire.

ALETHA S.
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Le client n'a pas laissé de commentaire.

WILLIAM H.
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Great job

BYRON BRAMONTE C D.
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My husband rented a dolly and trailer ... Turned it in the next day early went to sleep until faculty opened to drop dolly off .. Checked account they charged over 150 for a trailer n dolly that was turned in the next day .. Dirty company will never rent nor advise friends and family to rent from this company site!

Ralph G.
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Best rental ever

Trampas W.
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Facility and customer service on site was great. Online checking needs work. Had to wait so uhaul off site could talk to someone to verify me. That should have been a step when I made reservation. Will use D Basset themselves in future. Do not recommend online checkin in current format.

Douglas M.
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Le client n'a pas laissé de commentaire.

Jamel L.
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The two young men at this location were very professional and sociable. They were very efficient and didn't waste time. Kudos.

VICTOR N.
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The staff at this location was profession and friendly.

JEFFREY R.
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Le client n'a pas laissé de commentaire.

JOSHUA S.
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I'm never using u haul again!

Gary H.
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Great service! I will recommend this location to anyone who needs a U-HAUL! Sammie was a great representative for U-HAUL! Thanks ✈️🇺🇸

Tyrone C.
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Great and timely service. Friendly.

Shania A.
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Le client n'a pas laissé de commentaire.

Bradford C.
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Offer discounts to military, educators and first responders.

LOWELL F.
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After loading the trailer I found the left front tire to be flat, I aired it up to 65 psi and in an hour it had leaked down to 30 psi. this was not noticeable with the trailer empty. After waiting 10 minutes on hold for roadside assistance I went online and filed a report. I had fast response on getting the tire changed and the man that came to change it was very professional. I am of the opinion that the trailer tires should have been checked before I left the rental facility.

Allyn A.
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Le client n'a pas laissé de commentaire.

jacinta P.
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Good customer service, no waiting. Thanks U-Haul

Colton S.
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Le client n'a pas laissé de commentaire.

AMIR O.
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Great crew. Fast service and very resourceful. Very pleased.

TONI F.
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Check in agent was very friendly and went through the check in process very efficiently.

ANTONY M.
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ABSOLUTELY AWESOME! YES AWESOME!!! SAMMY IS THE BEST!!! OUTSTANDING CUSTOMER SERVICE! I bypassed 2 closer Uhaul locations because of how professional and friendly they are here. They take the stress out of moving... seriously they are that helpful.

William D.
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Quick and friendly service!

Timothy H.
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The mobile pick up experience was more time consuming than should be.

TAYLOR L.
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The manager at this location was useless. He did not know what he was doing at all, we reserved a dolly two weeks in advance and he was trying to tell us that they did not have any for us. Another employee tried to help us and he was very nice and helpful but the manager insisted that HE help us even though he did not know what he was doing.

RUSSELL C.
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The gentleman who waited on me was superb!

David T.
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Great communication, very helpful dropping off trailer

CORY W.
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Le client n'a pas laissé de commentaire.

Dat H.
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Le client n'a pas laissé de commentaire.

MAJDI I.
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Absolutely everything from customer service to the truck was 100 percent greta tu

ROBERT S.
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Le client n'a pas laissé de commentaire.

David W.
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The service manager was very friendly, courteous and helpful. His attitude was great and made my pickup pleasurable.

Michael T.
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I'm horrible with names but the gentleman who helped me was AWESOME! Service with a smile (he had a mask on but I can tell he was smiling, lol). He was extremely polite, friendly and welcoming. I like to stick with what works and his service was great so I'll be using his location for future U-haul needs.

Jason S.
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Le client n'a pas laissé de commentaire.

Theodore D.
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Le client n'a pas laissé de commentaire.

Krystal W.
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They went above and beyond to ensure I received the best service! I love this family! They worked together to make my experience awesome!

LARRY C.
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I picked up the truck at closing and was rushed. After leaving I noticed both front tires were bald, I'm lucking there was no rain at the time or had a flat.

Deborrah H.
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No one was there when I droppped it off at 4:00pm

Eric F.
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Le client n'a pas laissé de commentaire.

Keri P.
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Both of the front two tires were bald. This was an exceptionally bad day for bald tires because it was raining hard outside.

Howard R.
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One tire had nearly no tread drove on it 1500 miles

Breana C.
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Austin was great to work with. The truck worked well and we were able to get everything done quickly from pickup to drop off at the Uhaul office Thank you!

Patrick S.
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Le client n'a pas laissé de commentaire.

Jose C.
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Have nothing else to add. Would use this location again! Excellent service!!

jesse W.
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Le client n'a pas laissé de commentaire.

Craig E.
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Very nice!

David L.
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Owner and staff were awesome. Will be my go to Uhaul location from mow on!

Tamiron S.
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Le client n'a pas laissé de commentaire.

Jamira G.
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Le client n'a pas laissé de commentaire.

Edward B.
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Faster internet service.

Jake W.
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Le client n'a pas laissé de commentaire.

Tomara S.
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Le client n'a pas laissé de commentaire.

Kevin N.
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The front desk guy took good care of me. It was my first time renting and using a trailer ever but he made sure everything was hooked up correctly and safely. I will be renting again from same location for future uses.

Ernesto M.
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No Issues. Everything was great. I appreciate the extra steps taken to ensure the truck was sanitized before rental.

Lynna W.
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Great customer service ??

Dianna S.
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Le client n'a pas laissé de commentaire.

Eric W.
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I've rented many U-Haul trucks over the last couple decades and this was by far the cleanest truck I've ever had, inside the cab and the cargo area. I needed the truck for an additional 2 hours beyond my reservation time and they gave me the extra time without hesitation or any additional cost, and were extremely courteous. I will no doubt recommend this specific location to anybody in need of U-Haul services in the future.

SHAH T.
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Le client n'a pas laissé de commentaire.

John C.
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Give them more 20 foot trucks

Robert K.
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Le client n'a pas laissé de commentaire.

Antony M.
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EXCELLENT!!! DO NOT CHANGE ANYTHING. SAMMY IS A TOP-NOTCH PROFESSIONAL AND VERY FRIENDLY. HE MADE EVERYTHING SIMPLE AND EASY. THE ENTIRE STAFF IS EXTREMELY HELPFUL AND CARING. I will need another truck rental in two months. I could go to a closer place, but will drive farther to rent from these "good ol' hometown guys" again because of their great customer service. Thank you Sammy, Ben and the rest!!!!

Deborah P.
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Excellent service. Easy process! Thanks!

Virginia D.
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Nothing. Keep taking care of your customers like you took care of me.

Claudio B.
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Great customer service, I will definitely use UHaul again!

Reginald G.
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Le client n'a pas laissé de commentaire.

Clydell W.
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Nice and friendly staff. Quick and easy. In and Out. Perfect location to my storage.

Heather B.
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Le client n'a pas laissé de commentaire.

Parker A.
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Le client n'a pas laissé de commentaire.

Samuel N.
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Didn't catch the name of the attendant, but he was extremely helpful. Very friendly. Genuinely cared about questions/responses. Got me taken care of with no issues. I didn't see a drop off location sign though. I was in a bit of a rush, and there was an 18 wheeler coming out from next door, so I may have just missed it. Otherwise, loved the visit.

Lowell F.
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Excellent customer service, no issues at all

Lincoln M.
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Le client n'a pas laissé de commentaire.

Mitchell D.
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The young man who check me in at the office was very professional and answer all the questions with knowledge.

Cynthia T.
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Le client n'a pas laissé de commentaire.

Rebecca M.
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Le client n'a pas laissé de commentaire.

Ronnie R.
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Nothing very well done.

Jim B.
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Do not charge a customer for an extra day, especially when the truck I rented was turned in on the same day I picked it up. Made 5 phone calls over a period of 2 days and spent almost an hour on the phone today in trying to remove a $44 charge in order to prove that I turned my rental in at a place that closed at 4 PM. In attempting to use the app required before dropping the keys in the box, the app failed, so I called UHaul for instructions at 5:44 PM on Feb 1rst. Was instructed to drop the keys in the drop box. Since then I have received a notification of a bill for a extra days use. I'm not a very happy customer. Will most likely be the last time for me to use UHaul.

Evette C.
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Excellent customer service and my rental vehicle was in great shape.

Akasha M.
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Le client n'a pas laissé de commentaire.

Alberto A.
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Le client n'a pas laissé de commentaire.

Gary G.
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Danny was great. Got great rate and some perks for the needed trip. Couldn't ask for a better experience.

Christopher L.
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Customer service was outstanding Very helpful with ideas to help me as well

Roderick D.
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Everything was very excellent!

Susan L.
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This is not the location I originally chose to return my trailer. It was changed the morning of return which resulted in me to returning the trailer late (57 minutes late) and I was charged an additional $20 for being late. Pick up time 9:31 am drop off time 9:57 am that looks like only being 26 minutes late to me. Not happy with UHaul.

Nicole M.
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Le client n'a pas laissé de commentaire.

James A.
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Leave as is. Outstanding and above average employee ???

Stephen H.
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Nothing. Great customer service

darian G.
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Le client n'a pas laissé de commentaire.

Willie F.
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keep offering free donuts:)

Donald W.
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Sammy was extremely helpful and did an excellent job. Very efficient operation. Would recommend to others and use in future.

Marshell C.
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Perhaps more lighting for 24/7 pickups of trucks on grass lot.

Steven C.
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Very impressed with the customer service. Maybe explain the position of theparking brake and explain the tow/haul.

Non reviews have been submitted for this location.

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