Le client n'a pas laissé de commentaire.
Dedrick D.
Customer Reviews for D Bassett Roofing & Renovation LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were supposed to be open at 9am, which is fairly late in the morning; but no one was there until 9:30. Only criticism of this location.
ROY F.Nothing as I received outstanding customer service
Brad L.Easy access to trailer, easy departure and return.
Edward B.Passenger front tire needs to be replaced , very dangerous driving in wet and rainy conditions
LaDerious P.We had a fantastic experience picking up the trailer. We would happily rent from them again.
REBEKKA G.My unit was reserved 6 weeks in advance. Prepayment was made 3 weeks in advance. Called day before pick up that my units were not available and I would have to rent a smaller truck with a trailer. I was required to drive to three different locations to pick up my two trucks and separate trailers. It required me to drive 50 minutes from home and took a total of three hours time to pick up all units. I not recommend UHaul to anyone. Was charged full price for two 26 foot trucks with no discount. O stars for the main reservation operation.
JAMES G.The guy wasn't helpful in any kind of way. He didn't tell us where to park the trailer so we just found an open spot and unhooked it ourselves. I asked if he had a jack and he said no. So we had to lift it up off of our tow hitch. When he finally decided to come outside, he told us that it should have been parked behind the building. I was not going to lift it back onto my hitch just to pull it 50 ft. Highly disappointed with this location.
Tina R.The customer service was excellent and the truck was EXTREMELY clean!
Carla J.It was all great!!!
RONALD O.The Truck i had was a 26 foot it had a bad wobble 55to 60 pulled over a few times very hard to control vehicle. jumping up and down strange and only happened on concrete not black top
Gary P.Overall wonderful customer service
virginia M.Excellent service à la clientèle.
SABASTIAN H.i called to speak to someone about my final bill no answer
Ladonna H.I wish I remembered his name but the gentleman who helped us was absolutely amazing. I would rate his service alone 5 stars.
Nicholas F.they need to make sure when you reserve extra equipment like I did and when you arrive they tell you sorry the dolly's and and moving blankets were give to someone else is not cool.
DOYLE M.These guys are awesome. Very friendly and welcoming and I would definitely do business with them again.
JEREMIAH G.Excellent service à la clientèle. Highly recommend this location. Don and his staff are fast and friendly.
TIM K.They went above and beyond to help me
STEPHEN E.As always great service.
RAUL V.All ver good
ROBERTO C.Great location! The gentleman that helped with my trailer rental gave me excellent customer service. He explained everything in detail and showed me how to hook the trailer up to my truck. I had a bunch of unforeseen circumstances ...I blew a tire on my truck, scheduling help with loading and unloading , other timing issues etc... and needed to rent for several extra days and was able to with no problem. Customer service was top notch!
JEANETTE C.Location very helpful that proper size and rental rate for the trailer. Helped with hook up and inspection as well. Very easy to 'drop off after hours'. This is my go to location due to service.
JAMES C.Location did not have correct equipment, they were out of supplies (tape) and the truck literally felt like it was going to fall apart.
Taylor B.Thank you guys!! Definitely a good experience.
GARY S.Don't do nothing Service was great and fast I will be back thanks guys
victor O.Awesome
Stephen E.Good job guys
ALFRED C.Sammy was helpful and hooked up our trailer while a storm was coming in. A little surprised the store was closed on Sunday, but the return through the app went smoothly.
MICHAEL M.Loved being able to drop off during off hours! Sure did make it easy on us!
Bradley W.Improve customer service , when asked which was the truck? I was given the key and told just to match the number on the key to truck and that would be the correct one.
Maria T.It's just a nice experience to get up at 7:00, make the reservation, and show up with I'm supposed to and it's ready to go.
Kerry R.Keep doing what you do. Y'all are doing great.
ROBERT F.One of the best uhaul locations to pick up from. Excellent customer service The guy there was very helpful and very professional.
MEHDI C.Everything was OK to me. We was helped quickly, excellent customer service! I can't complain.
CORDARRELL C.The gentlemen that helped us were fast, courteous, knowledgeable and kind. You shouldn't change a thing.
kelly W.The owner son advised me they were closed on Sunday but could still drop off and I wouldn't be charged an extra day. I got a voicemail message the following day, Sunday from the owner asking when I will be dropping off and they have cameras and was really rude. I dropped it off and was charged an extra day. The owner appears to racists and I will not be going back!
CALAP W.The service was great nice guy
MARIA DELIA H.Excellent customer service! Both in pick up and drop off, extra effort on insure hook up correct! I'll be using D Bassett Roofing & Renovation again and you should too!
JAMES C.This is my go to uhaul dealer never an issue with this locating
ADRIAN ROMEO B.I wish there would have been a larger truck available at this location. Please give them more big trucks! Service was amazing. The not as young gentleman was very sweet.
sandra C.Both young men were very young but extremely pleasant and professional. The not so younger slender gentleman has been very kind and helpful both times I have come there!
CHARLOTTE C.Lower prices maybe. Other than that. Everything was outstanding.
CHRISTOPHER R.My original request was for the Harris Rd location however I received a text message that it changed to Grand Prairie. When I called and asked for a closer location, she found D Bassett. They were great but I was annoyed that I wasn't made aware that my original location failed to have an adequate vehicle. Overall it was a great experience.
Kerry R.Received a charge on my account. I'm not sure if it was because I turned the truck in a day early.
Keona M.Great customer service!!
James Z.Great customer service experience! A+++++!!!!!
SHERI LYNN D.Great job
WILLIAM H.My husband rented a dolly and trailer ... Turned it in the next day early went to sleep until faculty opened to drop dolly off .. Checked account they charged over 150 for a trailer n dolly that was turned in the next day .. Dirty company will never rent nor advise friends and family to rent from this company site!
BYRON BRAMONTE C D.Best rental ever
Ralph G.Facility and customer service on site was great. Online checking needs work. Had to wait so uhaul off site could talk to someone to verify me. That should have been a step when I made reservation. Will use D Basset themselves in future. Do not recommend online checkin in current format.
Trampas W.The two young men at this location were very professional and sociable. They were very efficient and didn't waste time. Kudos.
Jamel L.The staff at this location was profession and friendly.
VICTOR N.I'm never using u haul again!
JOSHUA S.