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Patricia S.
Customer Reviews for Dales Wright Tire & Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super easy pick up and drop off for a first time renter!
Katelyn J.I'm pleased and thanks
Charles C.The Uhaul on Douglas Employees were accommodating but understaffed, truck was old & beat up, the reservation we made was not recorded for the right day. The Uhaul on Euclid was better staffed & friendlier.
bob K.The email receipt needs an address of where u rented from...or give people a business card. Hard a time finding the place again .
ANNAMAE W.Extremely helpful. Went out of there way to accept the truck rental and customer service outstanding.
Kodi or KEVIN B.Employees were courteous and professional and provided additional help. They made sure the tires on our towing vehicle were inflated properly and offered towing suggestions.
Thomas M.No key in the lock box..1/4tank of gas
Nelson D.Great experience renting a vehicle trailer from Dale's. Super nice staff. Would definitely use this location again in the future.
Rene O.The employees were over the top wonderful, friendly and helpful! The equipment was old and straps were not safe. During our 4 hour trip, we had to stop every 60 minutes to tighten them. We checked them after 45 minutes and the left side was completely lose. Very disappointed with the equipment.
Berinthia D.Double check orders to make sure equipment ordered is in the vehicle.
Odessa M.Nothing cause everything is good
John J.The employees at this U-Haul was very Nice and Very informative & Helpful they really made me feel Good as a 1st time customer I will recommend this U-Haul to Everyone I Know Thanks So Much Guys & Gals Thanks Again Mss ANNA
CHRISTOPHER R.They were very helpful and courteous.
Brooke P.I was charged $78 for returning the truck to a different location when I wasn't informed of this possible charge. U-Haul just charged me without talking to me or anything.
Randall P.The online check in and out was frustrating, with errors and an endless loop.
Mathew S.There was an issue w the uhaul app and checking in my equipment. I called customer service for 3 hours and could not get through. The owner tried as well and my equipment had to be checked on Monday.
YASHMINE B.Show a picture of where the number is on the truck.
William T.They have done a fantastic job meeting our needs as we move out of state. Always friendly and helpful.
Richard Z.I can't think of anything needing improvement. Everything was set exactly as requested. Equipment was clean, tank full of gas. Pick up was easy and done efficiently!
RICHARD Z.Hooked up and unhooked the trailer. Very professional and friendly. Had a bad experience at the douglas location. This place reinstated my trust and use of future uhaul rentals.
JAMES O.Very professional and a very smooth process
BRAD K.Very helpful and courteous staff.
Kirk H.i did not like being called by other u haul locations to get a truck from them very very wrong
GREGG M.The service was great and the truck performed well but there was a stale smell in the cab of the truck. I could not find any source of the smell. The truck was fine for hauling our items and worked just fine otherwise.
Gregory K.Super nice guys. In and out quick. No problems at all.
Darin R.Maybe.... Offering a free lunch? Cuz thatd be great with my experience. Flawless
BRENDA T.Very smooth drop off
Gregory J.Dale & all staff deserve the Gold Star, great people, great setup and location, pleasure to do business with.
MICHAEL M.Customer service was very rude Nd racist
MY CHELLE W.My afternoon started at Uhaul on SE 14th, I will NOT rent or go to that location Again. The customer service is less than adequate there and neither of the gals behind the counter gave two hoots if I was there to spend money or not. One appeared to be strung out. Dale Wright Tire and Auto TOP NOTCH!! These folks were friendly, and had me out the door with what I needed in minuets! I will go to them for ALL my Uhaul needs even though I live on the South Side.
HOWARD L.I need the truck because of an unforeseen problem. When I received my receipt by email it showed 2 transactions but my bank showed 3. Tried to call but no answer. Went to the store but already closed. That was almost 40 bucks that I was going to use this weekend with my family. Will never recommend U-Haul
Chris C.The customer service I received was very poor indeed because of such experienced will not refer anyone . The the and the guy who work at particular location threw my shirt in the trash that we left in the uhaul. I forgot about it and return retrieve my property it found in the dumpster . At first when I approached the lady half an hour after I dropped the truck me that she didn't get or find my item. Uhaul services should include at a lost and find item for a day because ppl forget about things but trash it immediately one come across these item that are behind in your property
NATHAN B.The mirror on the passenger side was cracked. which made it hard to see traffic behind me.
Jacob S.N//A
WILLIE T.They Order me some price and charge me for another price is this
Dena R.Nothing, the staffing was very knowledgeable, friendly and help when I made last minute changes. Top notch
John S.I had no contact with anyone at this location as I was assigned to return the truck here. Unfortunately, the lot was small and many other trucks were already there making it difficult to park the 26' truck I had rented without blocking the building.
Crystal B.Great location with friendly & helpful staff!
Gregg V.The supervisors on the phone were outstanding!!! I couldn't get the app to load the zip code to do a check in and out and they were so kind and nice and took care of me straight away. Very appreciative and thankful for them!!!
PHILIP W.Had trouble with getting trailer lights to work. 2 blown fuses. I had my vehicle checked and there are no wiring issues.
DUANE D.Dale's is awesome! I have done business with them for years and will continue to do so.
SHAWN F.Instructions for pick up after our before hours was not accurate. It took a while to figure out how to get the key. Love the convenience just not clear Instructions. Well Def use again
Karin P.The customer service at this location continues to bring our company back! The equipment is always ready/clean/dependable.
JAMES S.Terrible internet connection makes use of web site to check in virtually useless. No one on site to offer assistance.
Stellena N.I've used this site for my business many times. They are always professional and prompt!
JAMES S.Lower prices
JOEL M.Used these guys three different times and they always take care of everything. Dropped off and got my receipt the following morning. Fixed the miles that Omaha had screwed up.
Connor L.The online mobile app process sucks and took us nearly 2 hours
Carrie M.