Le client n'a pas laissé de commentaire.
ROBERT M
Customer Reviews for Dam Storage Units
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Awesome customer service, thank you
Gary RNothing. Great manager.
DONALD HMr Van is always professional and courteous whenever I come in to rent something. He always have what I need on location. I highly recommend this Uhaul and storage location!
James MAs always, excellent service. Thank you.
Wayne SGood helpful staff
Christopher JMr. Van was polite and professional. However we didn't like that we couldn't pay cash for our rental.
Angela Seven before the rental, the owner opened the door after closing to help me determine the best way, round trip or one way, to rent. He then helped me determine which truck size to rent. Very helpful with no guarantee of business.
Semion ALoved the ability to scan and submit the return without a person needing to be there.
Karen BBest U-Haul experience yet
David HGentleman was exceptional with his customer service, I will absolutely use this location. Agi
Tommy PNOTE: this complaint is NOT about Dam Storage Units; it is about the original reserved pickup location. UHAUL's reservation guarantee means ABSOLUTELY NOTHING!! I reserved a cargo trailer at White Rock Boxing in White Rock, SC for a 2 PM pickup. When I arrived at the location at 1:50 PM, no one was there. I called the number and a gentlemen told me he was on the other side of town and would not be able to honor the reservation. I called Customer Service to complain and find the closest available because I was in a time pinch to pick up some furniture an hour away before the business closed. The lady on the phone defended the UHAUL provider in White Rock, saying that I only made my reservation the night before and therefore she was giving him the benefit of the doubt that he did not see it. EXCUSES! EXCUSES! What an inconvenience and awful experience!!! What is the point of having reservations for a particular pickup location if you are not going to be open for business?
Leonard OThe rental was quick and a very pleasant experience. Great job
Paul CNothing needs to be done. Van was outstanding in making sure everything was the way we needed.
Raymond LOwner was great!
Ricky BVan Horton at Dam Storage Units made this an easy, excellent experience. He really went above and beyond to help me test my wiring the week before to ensure no issues when I needed it. Then the rental pickup and drop off process was smooth and easy. Thank you Mr. Horton, job well done!
Justin BVery quick and friendly service!!
Ernest HThey are the best people and storage units. They go out their way to accommodate you with your needs. Je les recommanderais sans hésiter.
olivia cThe older gentleman I dropped the trailer off to had a very pleasant attitude and made the drop off effortless.
William HPerfect
Shane SGood customer service!
Kenneth DNice people to do business, friendly people going to help out!!!!!!!!!
Pedro RFast and excellent service
Raul BVery friendly and helpful
Paul CRien
Nathan LThere's no need for improvement. Van and his team operates at an high level and exceeds the standards when taking care of his customers. I highly recommend using this location for all your needs.
James MVery smooth and convenient process
Ron DNothing.
James MThis location is my 'go-to' for any and all needs for U-Haul due to the people in charge. Very friendly and accommodating. About the only thing left to do is a larger yard but then again - nope! Keep it small and sociable.
Harry PExcellent service
Roy KVery clean, very nice folks, appreciate the kind service.
Brad HA very good place and awesome service
Marvin STHis is the only place to rent
Paul CVan was wonderful to work with. Explained everything to us with great detail. Definitely would go back to him for future UHaul needs.
Linda VNothing. Excellent experience!
WILL LVan was great
Tommy CKeep up the excellent customer service! Great experience and I will be back and also recommend this location to all my family and friends!
Ann EGreat place great service!
Michael DInside of the truck was clean. Front, outside of the truck was very dirty. Clean trucks thoroughly.
David FGreat people to deal with.
JOHN BThe man who helped us was extremely knowledgeable and kind! He had us in and out, and on our way with our rental in minutes! The office was so clean and all rentals were clean and lined up! I've rented U-Hauls in MANY states and this is one of the nicest places I've ever rented from!!
Michelle BEverything worked great.
John DMy truck broke down on the side of the highway and I was stuck for four hours.
Jonai MThe location and equipment was excellent
Marvin SNot much. Friendly customer service. Good experience.
Kevin RGreat as always
Eric MVery organized and professional operation
Tom AThe service was excellent! I will recommend this location to all my friends and family.
Barbara P