Couldn’t complete my return, had to call customer service for over an hour, very difficult to drop off my rental truck.
alejandro sanchez
Customer Reviews for D&M Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Both employees with whom I interacted were very professional, friendly, and helpful. MUCH appreciated. Thanks so much!
Andrew YoungThese people were the only ones willing to go above and beyond to help me!
Ronald MontoyaThe owners were incredibly kind and hospitable and very service-oriented. It was a very smooth and effortless experience. I would return there again and again if I need to rent a UHaul!
Patti BachCarlos was very helpful
stephen WahlThe place is too dark
juan alvaradoI went two days on a row within the posted hours and the shop was closed . The second day i was advised by a U-Haul rep to drop off the trailer even though they were closed . I did . (Within business hours ) then i get charged a fee !! Not cool!!!!!
javier esealantetight lot.
Christopher DavisNo improvements needed.
Rudy VallezContact sooner if location you you RESERVED the equipment at is not going to be able to provide it.
Michael GriegoDidn't bother to mention on phone that pick up location was different than booking location. Rude as hell on phone. Told us if we weren't there by 4:30pm, he was leaving. Other facility told us closing time was 7:30pm and told him ahead of time we were on the way from other facility.
jie TaThey make a awesome team
JESSICA SALDANANa
CASIMIRO IBARRADorcus made dropping off very easy
Ronald PaizGoogle map took the long way to get there. Coming back was a snap.
JOSEPH RIVERAIt seemed like an abandoned place
Christine AbregoUn travail bien fait
nestor perezYou are just fine
roman martinezThe man was nice and very helpful.
JENNIFER ARAGONCab smelled of smoke wouldn't swap out to a clean truck. Dog hair everywhere
Nathan LongAt 1st, I was worried because my reservations had changed to this location. It was a bit further than the previous reserved location and was worried about extra mile charges. Thankfully, they made everything smoothly. Excellent people and they came into work on a saturday when they're closed, to give me the truck. I couldn't be more pleased with these folks! I would do it all over again! 殺
Evelina TerrazasStandard. Guy was fine.
Mary SpracherAwesome place I would always recommend my local store, it is just down the road on Isleta Blvd and is easy in and out.
Michael LittlefordThese folks are so helpful, friendly, and accommodating! Purely professional and enthusiastic to help me out. Backed up my trailer, talked about my experience- all was above and beyond my expectations!
Nina ElderGreat customer care here
Alfred FloresKeep up the great service
Robert OldsInconvenient pick up location. I was very well taken care of over all.
Dominic MontanoCarlos @ D&M Auto was excellent! He showed exactly how to hook up equipment and answered all questions. He is an asset to have as a UHaul location. Also he had the only trailer local to me so that was a plus!
Justin ThompsonNothing, It was an awesome experience, I will definately be renting again, thank you.
Stephen EisenzimmerTruthfully, this was the easiest place I have ever rented a vehicle! They were helpful, attentive, and offered clear instructions about the rental process as well as the vehicle. Excellent service!
Laura JijonThe guy that helped us out was super helpful.
Robert OwensNothing. I received excellent customer service.
VALERIE DEANGreat customer experience!
Virgina prezCharged me for three days when I had the equipment for two and charged me a cleaning fee?!?! Outrageous. So angry with the charges. Oh and $5 for fuel? I brought it back with more fuel than when I took it. I like uhaul but not this time.
Chelsea HartThe people at the uhaul rental were super friendly.
CRYSTAL TERRAZASRight tail light did not work on trailer
Richard BuckIt was great highly recommend this place two thumbs up
Claudia CastroThe man who helped us here was also friendly and accommodating. Great experience overall!
Amanda GouldThe truck is not that easy to drive. The tow dolly is difficult to work with.
Linda SilberLeft hand blinker didn't work.
michael murphyThe proprietors were very friendly and helpful. I'd go back for my future rentals.
Dennis ParrishExcellent service from the couple working the counter! I'm going to use them for automotive services as well!
Jazmin JonesWonderful service
Kitty Glendaleeverything is good excellent
miguel sanchezgreat explanation on trailer loading
RAY GHERARDININothing, they were great very nice I will definitely refer my friends to D&M Automotive!
Jennifer MatherI utilized after hours drop off, but the key drop box was very difficult to find in the dark. Maybe some reflective tape would help?
Abigail YoungThis was a great service! Thank you so much for the easiness of renting and pickup. The price is good!!
DIANNE PEREAGreat customer service!!
vanessa CoralantillonThe lady there was super nice I would recommend this uhaul
carlos dorcasNothing because owner was very nice and took care of my needs
Viola PurcellaSuper friendly people!
Peter TothExcellent people to do business with. Extremely helpfully.
steve cunico