What you doing? The customer service was excellent. Super friendly. Definitely recommend this location.
STUART M.
Customer Reviews for D&H Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everyone there , was so gracious and kind. I really appreciate all their hard work and wonderful service they provide. My experience was absolutely outstanding. God bless all of you. Sincerely, Julie Andzik
julie A.Very nice experience. I received text updates on the rental which included the reservation, the location of pick-up and drop-off, the contact number and the dates and times of the rental. To have that info on my phone was very helpful. Excellent help was provided in setting up the trailer to my vehicle, and disconnecting it.
Philip B.Stop profiteering an already struggling economy. Show some humanity and compassion to your fellow humans. I mean $50 for a gallon of gas!!!!!!!!!! I will definitely be reporting this to consumer complaints not that you will have to reimburse but for my fellow people that will come after. I absolutely do not recommend this place at all. I ended up paying an additional $130 dollars. No grace at all.
Mary P.No complaints, service was impeccable. Will certainly recommend services to my family and friends.
Donald P.Good rental
Carols R.No adequate parking not easy to maneuver. They didn't know I was dropping off at site. Would definitely recommend other sites for service.
Ken W.Make sure the window water sprayers work on the drivers side windshield.
Victor B.Very helpful staff.
Mark D.I wasn't given any contract or any paperwork when I came in. Therefore I had no idea how much gas I was supposed to put into the truck. This was my first time renting a uhual so I had no clue what I was doing. And they were not helpful at all.
Matison B.Will rent from this place again
gilbert G.When i reserved it i thought it would be straightforward but we were the only people in the lobby and while the receptionist couldnt figure out how to make a copy of my ID he turned to us and used an obtuse tone asking if i was gonna be sure itd be back on time then contined on the phone to the other person saying that we dont look like "tweakers". Id have let all that go if he actually knew where the trailer i was renting was. It took an extra half hour and pointing us in three different directions to find said trailer. Waisting my time while begrudgingly Imposing worry about his time isn't how i enjoy to negotiate business.
James O.Great experience. The owner held a sun unbrella over me to keep sun off ( I am very pale skinned) while trailer being hitched up. She even dusted off trailer so i could impress other drivers with my shiny u-haul trailer. Served me a glass of lemonaid with a sliced strawberry and best U Haul franchise ever. Mr. Shoen would be proud!!!!
robert M.The lady who works here was very pleasant and helpful. Merci.
Joshua M.These were the nicest people and the convenience of having this location so close to me was ideal. I would definitely use them again and would also recommend to anyone in need of a rental truck.
Janet H.Put more fuel in the trucks to begin the move with
Gary C.I have no words.
John J.Fabulous staff and very helpful, knowledgeable, and friendly!
Cindi M.Add outdoor lighting. When I dropped my truck off after hours, it was pitch black, and difficult to see where to park, and walk.
Jonathan S.Right wing extremist. Not my cup of tea. Keep politics at home no need to trumper everything. Reality folks
Cindy H.On time and great service.
Paul M.Friendly and not racist like the one on Crater lake highway Medford Oregon
Alberto C.Customer service representative was very sweet & helpful with booking the truck again for this week.
April H.The absolutely best. #1. A+ professional, knowledgeable, organized, extremely helpful. Highly recommend. Thank you.
Michele J.U-Haul took two separate amounts out. The first amount of $152,96 and the second amount for $91,11 which was what I really owed. This amount didn't go through because the $152,96 overdrew my account and now they are keeping that amount withdrawn instead of the correct amount of $91,11 so my account is overdrawn and I can't get them to refund $61,85 back in my account. I have my bank sending me notices I have no money and I think this is very poor service. I did not use $152,96 worth of your equipment or time. I do not appreciate it coming out of my account. They should put the $152,96 back in and withdraw the $91,11 and I would have my money back. It is not fair that you people have an incorrect amount pulled out of my account for your convenience knowing what the right amount is and I'm suffering because of it. I will not recommend U-Haul because of the way your financial partner handles transactions.
Lisa S.This is the best experience of anything ever! Absolutely great I am obsessed with U-Haul and I rent from them even when I don't have to!
JARED SAMUEL H.We really like Del and Michaela. They were both so helpful aND KIND.
JORDAN D.Great experience with friendly people!
DIANNE KAY Y.Make sure the truck doesn't smell like weed.
Brandon H.They where really sweet. They let me leave my car parked while I went to my nephews football game while I waited for the trailer to arrive.
Casey J.The truck was used for pot plant harvesting and smelled rotten. We had to clean it with Fe breeze and that didn't eliminate the odors. I had to put my stuff in there…. Not happy, I was pissed. The people at the location are great, this shouldn't happen and I hope you go after them but I'm the one that had to clean it up and pay the price.
COURTNEY JUSTINE O.Picked up trailer and smelled so bad….made all our belongs smell.
DANIELLE ASHLEY F.Merci
shawntell C.The truck smelled like marijuana and had potting soil all over the inside and on the ramp. The cab of the truck smells like cigarette smoke and marijuana. I was not very happy to have to be moving my personal belongings in a moving truck it smells like marijuana.
LEANN P.We were not scheduled to drop off at this location. At the last minute we realized we needed another storage unit because we had more stuff than we realized. They were quick to get us into a unit and also called U-haul to see if we could switch our drop off location to them. We were exhausted and they saved the day. Merci.
Jennie J.Appreciate the location, so perfect for our move. It was a little confusing where to drop the car, location office was messy and poor communication from clerk. All that said, smooth and easy! Merci.
Christa M.Another Satisfied Customer - Thank you.
Michael G.excellent service!
Jovan B.I was charged for movers that never showed and was charged for an extra day because I had to get more movers that came out and did the job the following day
Thomas S.