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William Browning
Customer Reviews for D&S Automotive Ctr
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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everything was easy and excellent
Sherri LynchRien
Joseph TangelEverything went fine
Joseph TangelMerci!
Adrianne JohanssonThe Gentlemen at D & S were very helpful and professional! The vehicle was well maintained and had great A/C!! Claudia Vazquez
CLAUDIAA VAZQUEZThe address needs to be corrected, its dog wood not dogwood it took me to a private home and made me late and frantic for pick up
Adrianne Johanssonnothing
carl piazzasIt took one hour to get the code for the lockbox. The air conditioning didn't work. Could read milage due to check engine light was on. Terrible experience!
Xia MartinezGreat people great job all good m thank you
Dominick CarellaGreat location easy to find. the people were very helpful.
Patrick ClarkinThe truck should NOT have been rented because the brakes were so bad. The shimmering every time you stepped on the brakes were scary.
Mike DeliaI was quoted a rate of $19,99 for less than a day and charged $115 plus mileage. Andrew Corley refuses to rectify this. I'll never use this company again.
Emily BrownI used this location for drop off. It was clean.
Joe RizoffA big issue here where I didn't realize the return time and was billed for an extra day plus insurance. The occurred for two reasons the facility closed at 1:00pm on Saturday and was closed on Sunday, after speaking with the owner I made a reservation for 12:00. I didn't need the truck until Sunday. Additionally I had previously rented a truck , I believe in March, and didn't need to return within 24hours. I returned the truck around 3:00pm and was told I would be charged an extra day and a day's insurance. After explaining the situation the extra day charge was waved however the insurance wasn't. Not really happy about the entire situation. I would have made sure the truck was back by 12:00 or possibly made the reservation for later Saturday or even Sunday.
Kevin GormanVery Helpful, polite and courteous.
RYAN FINTERGreat job!
Dan FranckMy issue was not with the locations but with the uhaul customer service. I extended our rental a day and it was never added into the system. when i called to discuss the issue i was told "just pay it because i cant do anything for you". this is never something that should be said to a customer.
Timothy DonoghueBrenda was awesome. Friendly, answered questions, explained everything thoroughly! She is a keeper. Hope you compensate her accordingly!
Diane RonzinoI reserved a van from a nearby pickup location in about a week in advance. When I showed up to pick it up I was told that the person who handles rentals wasn't there and I couldn't pick up the van. I inquired and was told I would just have to go to another location but there wasn't anyone who could rebook me to confirm there would be a van available. I asked why I want informed ahead of time but did not get an answer. Unfortunately after a couple of phone calls my reservation was moved to a much farther location and it turns out Uhaul didn't bother letting me know the first location wasn't going to be able to service my original reservation. As a result I paid a lot more in mileage charges. I will look at other options next time. Oh and I got charged a cleaning fee even though the van was broom clean when I left it. Any chance to get money out of their customers.
Shawn SerbinNothing - the service was perfect. This location is an absolute pleasure to deal with.
LLOYD EISENBERGpeople were very helpful.
WILLAM BUSCHWhen reserving the vehicle online, the website was not correct about what size vehicles were available. I had to take a smaller rental at the last minute and make more trips moving than I wanted to. If the information was correct, I would have known to rent from another location/dealer.
Laura GallagherCannot think of anything. The experience was very positive. Would definitely use them again.
JOHN SELEReduce state tax, ha, ha!!!! The cargo van was easy to drive & actually got very good gas mileage. D & S is great, efficient & friendly.
LINDA HAGERTYFriendly and very helpful.
Robin FranzePerry, the owner of D&S Automotive took care of me personally. He was very helpful an friendly. A true professional. My family moved to Ridge about two years ago and needed to find someone reliable to work on our vehicles when needed. He wasn't recommended and the only reason why we chose D&S to do business with is because it's right behind my bank, Astoria Savings, about 5 minutes from our house. Close and convenient. He has serviced and inspected two of our vehicles and were happy with our experience. I would highly recommend D&S for reliable service and with U-Haul rentals that went smooth for us also. Lee
LEE TAYLORPerfect transaction!
Steven EliasRental Agent was very accommodating. Perry made a genuine effort to assist with placing trailer on my hitch ball and the paperwork was presented with ease and non complicated. Recommended agent WS
Warren SidewitzPerry made the whole process effortless. I will use this location again.
Bill CostelloLess annoying computer system on site.
Sharona Atkinsthe van was not at this location. When we got there, it was at another location 20 miles away from out house. We went to the location on our order confirmation. When we got home later, we saw an email changing the location. You should WARN CUSTOMERS to CHECK their email/phone in case there is a location change. This wasted an hour of our time and was a very bad start to a busy and stressful moving day. We hhad calculated the miles we needed carefully and we HOPE UHAUL will take care of the over-mileage because it was not our fault.
KATE EVANSWay to expensive!!
DENNIS SPELLMANEquipment was clean and in almost new condition. Dropped the truck off after closing hours and left the key in the drop off box...the whole process was a breeze beginning to end. Service was professional. Definitely can recommend renting from this facility.
CLIFFORD HOWESUsed the after hours drop off service. Everything was fine.
JASON TUELLNothing these people were excellent. could not ask for a better place to work with.
JOHN JOHNSONNo problem with drop off. Easy to find.
KAITLYN BLISSHave a truck at the right location when sent to
JAMES BRENNANnothing very nice!
CHRIS RAMPONEEverything went perfectly.
ROSALIE BASILENo need for improvements - the owner is very nice, place is clean, truck is clean. 100 % satisfaction!!!
KAMAL DORSAINVILLE