Customer Reviews for Dannys Automotive & Tires
(U-Haul Neighborhood Dealer)

80 évaluations

185 Blue Ravine Rd Ste 150   Folsom, CA 95630

(916) 235-9508

Heures d’ouverture

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(916) 235-9508

185 Blue Ravine Rd Ste 150
Folsom, CA 95630

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

KAPLAN P 
Évaluation :
4

The staff was friendly & helpful.

CHRISTINE H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F 
Évaluation :
5

Rent the trucks out full of gas. Its hard to return a truck "half full"

JOHN M 
Évaluation :
4

There was no personnel to interact with when I dropped off the vehicle on Sunday which might be the only area for improvement but overall everything is done on your mobile app which works fine. Since it was my first time using the app and not interacting with a person takes some getting used to but pretty decent process.

GREGORY C 
Évaluation :
1

Yes and no; anything that is 20' and up, you can not find a suitable parking area as to where they want you to park. I wouldn't recommend this place if you are dropping off the truck after hours.

Nang Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F 
Évaluation :
1

The truck I reserved was not available and they did not notify me until I was there to pickup. I then had to then rent a more expensive truck. The truck was covered in cobwebs and bugs. There was a lock on the cargo bed that they did not know the combination to so I had to wait 2 hours for someone to come and cut it. Don't rent from here.

Nicholas P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W 
Évaluation :
4

Ariana was very helpful and practices excellent customer service. Truck should be kept clean for the next customer always.

max s 
Évaluation :
2

The Modesto drop off location was good! The Folsom one was not. The gas tank was almost empty, there was a garage door opener left, and there was a liquid spill on the inside of the drivers side door. It doesn't even look like they swept out the back.

Ashlynn J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krishna B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurtis S 
Évaluation :
5

This location does NOT offer 24/7 pickup.

Christian D 
Évaluation :
4

staff was friendly, check out process was smooth and quick

Julia H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monique M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kali K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Theresa H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Francisco G 
Évaluation :
5

Just dropped off in a Sunday, office was closed

Naomi R 
Évaluation :
5

Give yourself room for parking. Tight corners.

Nickolas I 
Évaluation :
2

We dropped of truck. There was no check in or receipt given. We were told to Just hand over the keys and the truck would be checked in later. There were 2 employees, and no customers. It felt uneasy leaving with no record that we had even dropped it off, or agreed on mileage etc. I asked for check in, verification of drop off, or a receipt, though I received none of those.

Carla D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kasha R 
Évaluation :
5

Just weird that the office guy didn’t even come out to look at the truck nor check fuel level.

Teri I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rohitesh C 
Évaluation :
5

Fix your computer system!!! Did not like having to go to a second location to get a truck and being delayed by over 4 hours because the computer system was down and would not reboot

RICHARD G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vance H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAVIER C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy C 
Évaluation :
2

Windshield had bug guys all over it. No one walked the truck with me before I took it. Large crack in the windshield on drivers side.Felt like I was driving something from WWII

Al M 
Évaluation :
1

Not a great experience, and wasted a lot of time.

Jena M 
Évaluation :
5

Quick, efficient, and easy to find. 5 stars.

Nicholas T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff d 
Évaluation :
5

All good.

Lenara N 
Évaluation :
5

Professionnel

Greg S 
Évaluation :
5

Fast and good service! I would recommend this location. The guy helped me find my AirPods and Called me to let me know 

Yohad Z 
Évaluation :
3

The 24/7 pickup was a miserable experience. I didn't know that if I showed up late that I'd be locked out of the check-in process. Spent over an hour to get help to finally get access to the truck. Did not know I'd have to further verify my identity beyond my drivers license either. Poorly documented and supported process. I also ordered a dolly and furniture pads and those were not provided. Perhaps this location is great during regular business hours when humans can help, but I would not recommend for 24/7 pickup.

Justin W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derek D 
Évaluation :
4

store is closed so have to call customer care for lock code pickup I spent around 40 mins extra to get the lock u haul was having full of cigar smell.

Anil G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOEL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWRENCE W 
Évaluation :
3

Check all returned equipment for defective parts before releasing them to the next customer.

Dale C 
Évaluation :
4

Used rental for a few hours. Returned very early. I have not received the billing, only survey. Called site, have to contact uhaul for the billing at the 800 number. It was forecasted higher than actual usage, must have receipt for expenses and have no idea of what is being charged. Not a fan of the process, or the ability to ensure no inaccuracies have occured. Also the time needed to follow up with a corpoate office.

SHAUNA M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MohmedArif S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula S 
Évaluation :
5

Dropped off on a Sunday and the location was closed... Followed instructions on email to return truck. Called to verify everything was good the next day ....

MICHAEL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel D 
Évaluation :
3

Cleanliness…inside surfaces were sticky..crumbs on the floor..fuel level was much less than what was represented on the document.

Srinivas N 
Évaluation :
5

Super easy! And super friendly staff at this location. Adam and Michael were nice and efficient. Merci.

Kerri W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark b 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jimmy B 
Évaluation :
1

Not Knowledgeable about any of my questions

ROY M 
Évaluation :
5

The staff was friendly and helpful. They were personable and listened to my questions and concerns.

STUART H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH F 
Évaluation :
5

I got lucky and received an almost brand new truck. Was much smoother and quieter than the usual local rentals are, and very nice to have BT radio connection for making/receiving calls on the road.

MARK B 
Évaluation :
3

This was my third attempt at renting a 5 x 8 enclosed trailer to move to Utah. Every time I rented a 5 x 8 trailer I was sent at least an hour away from my move location to pick it up. I kept canceling my reservations due to the pick up trailer locations. Ridiculous. It was the worst experience with UHaul that I have had in decades as I have used UHaul for years.

CONNIE L 
Évaluation :
4

Don't call it a reservation!!!!!! You don't hold the equipment, so it's not a reservation. There is nothing more frustrating than to get a call the night before a move to find out there is no equipment!!!!

Stephen D 
Évaluation :
5

All good

Eric O 
Évaluation :
1

I was charged an extra $57 to return the vehicle and the staff could not explain why.

Kevin D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROUSSEAU A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Farshad G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amoreena h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY W 
Évaluation :
5

Adam stayed unpeeled returned the van so we could pay on another card. SERVICE, WoW, no one goes out of their way anymore, but Adam did!!! Very impressed!

Jane E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank J 
Évaluation :
5

The harassment I received from your corporate hacks because of an unfortunate delay of two days in returning the trailer was UNEXCUSABLE! Please contact me as I need to file a complaint.

James F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN D 
Évaluation :
3

The location and the service was ok no problem at all. The problem AND IT WAS A HUGE ONE WAS THE THE TRUCK; the vehicle. It was shaking violently time after time. There was DEFINITELY something wrong with the truck. I rented U-HAUL countless times more than 20 in the past, but nothing like this one. When it shifts a certain gear it triggers the the horrible shaking. I was very scared that I won't make it or something worse. I think the brakes also have problems. It was a horrible and potentially dangerous experience I had with that trip.

Davit C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah B 
Évaluation :
2

Truck had an old battery that died, dirty windows, old wiper blades, and the cargo door leaked rain water onto contents. The truck was 20 miles from wear I reserved it and the mileage allotment was calculated wrong and I had to pay for extra miles. Typical poor U-Haul quality and service.

Ricky C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KETURAH M 
Évaluation :
1

Miles we’re reported a couple hundred over

Barbara W 
Évaluation :
1

The guy in the front desk was polite and helpful but when it came time to pay 2 of my cards decline .. I came in ready to pay cash and also I mention him that and I had my business card available with plenty of money in account but I didn't wanna use it but I will if necessary.. I went deposit cash in my personal account when I came back they cancel my reservation.. now I call U-Haul and they were really helpful and they call the store (Danny's) now U-Haul tells me the only way we can release the truck is if the guy in the front desk feels comfortable with you !!? Now I'm upset because he never shows any uncomfortable signs when I'm in there , he's very happy and polite answering my questions .. I own my business and been successful because I know how to treat people and customer service .. I told this guy do not ever judge anyone because he never knows people situation I was depending on this truck and if I didn't move that day I was gonna be $2000 short on one more month of rent .. don't mix business with personal feelings.. comfortable?? I never say did anything to make him feel that way .. I can understand trust because i don't trust anyone neither but business is business.. I literally had to argue wit this guy to make it realize he was gonna fuck me over if he didn't release the truck that day .. that's why my review is 1 star and will never recommend this store

JUAN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander G 
Non les évaluations ont été soumises pour cet établissement.

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