Customer Reviews for Dans Place
(U-Haul Neighborhood Dealer)

1 636 évaluations

15800 National Hwy SW   Cumberland, MD 21502

(240) 284-5059

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 10 am–2 pm
Heures d'ouverture spéciales
  • 5/28/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(240) 284-5059

15800 National Hwy SW
Cumberland, MD 21502

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 10 am–2 pm
Heures d'ouverture spéciales
  • 5/28/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Merle C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerri W 
Évaluation :
5

This place is outstanding. I used them before and will use them again. Best uhaul place around. Went out if there way to help me. Definitely recommend them to everyone!!

Michael S 
Évaluation :
5

Great customer service and helpful.

Brian L 
Évaluation :
5

The owners were very accommodating and helpful. They answered all of my questions and gave me good advice. I highly recommend this location.

James S 
Évaluation :
4

They are very polite and will work with you

Roger O 
Évaluation :
5

Great service, excellent owner willing to go the extra step to provide a better service experience.

mitchel y 
Évaluation :
5

Dan was fantastic! Our first time renting a vehicle towing trailer so Dan hooked it up for us while walking us through the process. He even gave us great directions to get back on the interstate more easily. Paperwork process was also very smooth. Everyone should be so lucky with their rental experience!

Thomas S 
Évaluation :
5

Keep doing what you are doing.

James M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda S 
Évaluation :
5

I have used this location several times and everything has been explained really well and very friendly people to work with.

JANICE P 
Évaluation :
5

Improve the phone check in process. Not user friendly at all.

Ronald M 
Évaluation :
5

The service was great. The only thing that needs looked into was the wind noise inside. Radio turned up drowned it out.

JOHN S 
Évaluation :
5

Dan's place has been the best U haul service we have delt with. Very friendly service.

Sara R 
Évaluation :
5

Outstanding service! Dan was a pleasure to work with!

Ron A 
Évaluation :
5

Continue providing good customer service

SCOT T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P 
Évaluation :
5

Dan was easy to deal with and knowledgeable of the equipment!

Nathaniel R 
Évaluation :
1

My truck leaked around the driver side rear wheel well. It soaked many of my belongings.

Gary W 
Évaluation :
5

I have a choice of many Uhaul locations. Dan's place is the best.

lee s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erick L 
Évaluation :
5

Rapide et sympathique

Robert G 
Évaluation :
5

Excellent customer service!!! And very friendly and professional staff!!

Elizabeth P 
Évaluation :
5

As always, love Dan! Ain't no one that takes care of ya like Dan does! I'd bet my life that dans place is the best U-haul location that exists in the entire Northeast! Thanks again, Dan!

Kevin G 
Évaluation :
5

Nothing, very good experience. Dan was very nice and helpful. He went out of his way to take care of me and make my experience great.

milton n 
Évaluation :
5

Very friendly customer service

GeorgeWilliam M 
Évaluation :
5

Dan was very helpful and answered all of my questions. He also gave me helpful information and tips for the motorcycle hauler. I will definitely recommend him for renting trailers/vehicles.

Erik M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george l 
Évaluation :
5

No fault of Dan's, but a previous renter damaged the truck I used and it leaked on the passenger side of the box! Might want to have that addressed! But as far as Dan's Place, 5 stars, all the way!!

Greg M 
Évaluation :
5

Dan is extremely good at his job from the customer's perspective. He's quick to respond to text even after hours and is friendly & respectful in his interactions. He explained everything thoroughly and made sure I understood everything correctly.

debra w 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SCOTT R 
Évaluation :
5

Great guy! Super friendly and helpful! Equipment was ready and in great shape. New tires, chains and wiring. Fantastic experience.

Brian F 
Évaluation :
5

Great people, great equipment. Very helpful

Levi O 
Évaluation :
5

Everything was great! Owners made a special effort to accomodate us!

Valery B 
Évaluation :
5

Dan was awesome to work with. He did the majority of communication through text which made things easier for me.

Patrick F 
Évaluation :
5

Service was perfect.

Lisa H 
Évaluation :
4

Make check in less of a hassle and let us complete the process of providing contacts for you to verify us with before we get to location to pick up. Spending half an hour in a car full of screaming children while desperately trying to find people who can answer the phone IMMEDIATELY and verify who we are is it's own special hell and literally makes me never want to use uhaul again.

Jacqueline M 
Évaluation :
5

Great people to work with!!!

stacie m 
Évaluation :
5

Dan U Haul is easy to Get to and Lot easy to maneuver , Dan and wife always Helpful good Customer Service do all your pre registration and it matter of 15 minutes your out of there

Gregory A 
Évaluation :
5

Available, friendly, and efficient! He did not charge me for after-hours drop off, which was SUPER helpful, and ensured I didn't have to stress and hurry. Wonderful!

Holly W 
Évaluation :
5

Dan was very personable and happy to help. Truck was ready upon our arrival and transaction went quickly and smoothly. Communication prior to pick up was amazing and I would definitely go back to Dan and rent equipment from him and his business.

Luka D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK A 
Évaluation :
5

Dan is being helpful in the process of correcting the extra charges that he charged me due to the clerical error at pickup.

Ian W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW H 
Évaluation :
5

Nothing. Pick up and drop off we're so easy. The trailer was well maintained. The wheel slot in the front worked perfectly for hauling our motorcycle.

Bob C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria W 
Évaluation :
5

Everything went perfect..great customer service..I would recommend them for sure if need be.

Deanna P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bobbi e 
Évaluation :
3

Could only tell I was in the right place by all the UHaul rentals left in the area!

MICHELE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S 
Évaluation :
1

There was no one there at the location to check the vehicle back in so I had no assistance in doing so and I waited 30 minutes had to call and I couldn't get anyone on the phone so I had to call another location and make sure that that was okay for me to drop the keys in the box there and the location that they changed it to the Dan's location no one was there but the first location I was supposed to drop it off at there were people there and I was told they were closed overall this was a horrible experience and I will never use you all to move ever again nor will I ever recommend it to anyone ever

Ryan B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanda C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve B 
Évaluation :
1

I was charge $208, and the reservation that I saw was $68, I wanna know where these extra charges come from, I aint.using this location again

Tyler D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruth w 
Évaluation :
5

NOTHING AT ALL !!!!! reception ist was very polite and very helpful. Answered all my questions.Very professional, had a great personality

Kevin H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amie A 
Évaluation :
5

Superior’ Customer Satisfaction Highly recommend this location for all your moving needs.. Thank you to Tammy for keeping our business going Kris KTK Moving Services

Kista M 
Évaluation :
2

Do not rent any trucks that have a red engine signal displaying on dash. I pointed out the red engine light and was told do not worry about it, the truck runs fine. Note..the truck was running when I got there for pickup... I drove the truck approximately 5 miles to get furniture. Turned off engine, loaded truck which took about 2 hours. Got back into truck ...would not start, required a jump. Drove to Loves Truck stop, about 10 miles...turned off engine, would not start back up. Required a jump. Drove truck about 155 miles to home, turned off engine..would not start back up. Drove truck to U Haul to return, reported problem. Grade for this rental..F minus...

james n 
Évaluation :
5

Dan and his wife are very accommodating and the pickup and return process was very quick.

Steve W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth D 
Évaluation :
3

Bien

Serghei Z 
Évaluation :
5

Dan was super helpful great guy with his wife

Guilfoyle R 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jenna D 
Évaluation :
5

Representative was very kind, courteous, and helpful. She went above and beyond to help me.

DANYEL W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DJ L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyra A 
Évaluation :
5

Really no improvements Dan is awesome a great sales person and very professional he treats you great couldn’t be more happy!

Dave a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george n 
Évaluation :
3

It was so cluttered and muddy

David P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna H 
Évaluation :
5

The owners are friendly and aim to please the customer. I rented a trailer and they helped connect it safely. They valued my experience and wanted to make sure I was safe. I would highly recommend Dan's Place to rent any UHAUL equipment.

MOLLY M 
Évaluation :
5

Lower your price on rental equipment it way higher than it used to be

Lovell G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT A 
Évaluation :
5

Providing ratchet straps would be a nice perk.

Mike W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K 
Évaluation :
5

Nice people to work with.

louis w 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gilbert W 
Évaluation :
3

The whole thing is a mud hole with a sheet of ice over it. Exactly what you want to park a moving truck on and then walk across for 50 yards.

Jesse W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek H 
Évaluation :
5

my go to place for U haul , always great service for either pick up or drop off

Gregory A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F 
Évaluation :
5

The person whom helped us, Dan was amazing and went above and beyond. We didn't really know the area and he explained and gave very helpful tips and taught us new things about the area and how to get to places. He was extremely kind, patient and made sure that he could do anything to help assist us in any way. Will be coming back to his location if need a uhual just from the experience, timely manner and cleanliness. Thank you again, Mr. Dan!

Brittany W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M 
Évaluation :
4

There was plenty of room to get my truck and trailer in. I was charged gas-- and I think overcharged, but this is something that I cannot prove. Gas IS high, I suppose...

Karolyn S 
Évaluation :
5

Not doubling the fees from set price

Kimbre L 
Évaluation :
5

Very helpful-Thanks

GERALD C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg g 
Non les évaluations ont été soumises pour cet établissement.

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