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Customer Reviews for Dans Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Dan's Place is by far the best rental experience I have ever had, and have used his service for any rental needs. Most recently, 10/22/2024, Dan met me after hours, because I was stuck in traffic. I explained that I needed the car hauler the next day, so I could pick up my son's new car in another state. He met me after hours and quickly hooked the trailer up, and the equipment was flawless from Maryland to Connecticut and back. Dan maintains a very organized business with great customer service always! If you are in the Cumberland, Maryland area and need rental services, you will not be disappointed with Dan's Place! Thanks again Dan for a Great Experience!
Matthew TDan's Place was convenient, and the gentleman behind the counter was extremely helpful in ensuring that we would be able to turn the rental in at any U-Haul shop. The place we picked was just a drop off point and there were no other U-Haul vehicles there, so we ended up taking it to another drop off site close to my home.
Gerald BEveryone was very helpful
don kThis place is great! The gentleman that helped us was very informative, helpful and efficient!
Kimberly SLocation office was very messy and unorganized.
jenna wDan went out of his way to accommodate our family.
celby eVery professional team. Went out of their way to accommodate. Very easy. Impressed
Rhonda TDan was great in helping me set up the trailer and the location is very flexible with drop off.
Zachary CI would change nothing , you guys are awesome ! Always enjoy renting with you ! They are always there to help ! Great people to rent off.
Carlyn CHooked up trailer// Went over everything w/ me//Great Customer Service Experience!//Thanks Guys and Made it to Jacksonville,NC as well :0)
Eric WOne of my favorite places to get U-Haul and trailers
Jonathan SThe staff was extremely friendly and helpful. They were able to assist us when we were stuck over 450 miles from home. Very grateful for the knowledge of the equipment and timely service.
Sara YRien
pam gDealer was very friendly and very easy to deal with but more auto transport trailers are needed.
charles gEverything went super, very helpful and great attitudes. I will deal with them again and will recommend otherst also! A+ , Thank you!!!
Bruce OThe best experience ever and the service was excellent! I have yet to pay my bill and I will but Uhaul did it again!!!
Demekco WWe had the best experience renting from Dans Place! The owner was so kind and made everything so quick and easy. He even gave us a discount because the previous renter returned it with no gas! When it was time to return the truck we had the pleasure of meeting his wife and she is just as kind and helpful as her husband! An absolute 5 star experience!
Zack Pthis is the only uhaul place that I will use
Janet RThis place is outstanding. I used them before and will use them again. Best uhaul place around. Went out if there way to help me. Definitely recommend them to everyone!!
Michael SGreat customer service and helpful.
Brian LThe owners were very accommodating and helpful. They answered all of my questions and gave me good advice. I highly recommend this location.
James SThey are very polite and will work with you
Roger OGreat service, excellent owner willing to go the extra step to provide a better service experience.
mitchel yDan was fantastic! Our first time renting a vehicle towing trailer so Dan hooked it up for us while walking us through the process. He even gave us great directions to get back on the interstate more easily. Paperwork process was also very smooth. Everyone should be so lucky with their rental experience!
Thomas SKeep doing what you are doing.
James MI have used this location several times and everything has been explained really well and very friendly people to work with.
JANICE PImprove the phone check in process. Not user friendly at all.
Ronald MThe service was great. The only thing that needs looked into was the wind noise inside. Radio turned up drowned it out.
JOHN SDan's place has been the best U haul service we have delt with. Very friendly service.
Sara ROutstanding service! Dan was a pleasure to work with!
Ron AContinue providing good customer service
SCOT TDan was easy to deal with and knowledgeable of the equipment!
Nathaniel RMy truck leaked around the driver side rear wheel well. It soaked many of my belongings.
Gary WI have a choice of many Uhaul locations. Dan's place is the best.
lee sRapide et sympathique
Robert GExcellent customer service!!! And very friendly and professional staff!!
Elizabeth PAs always, love Dan! Ain't no one that takes care of ya like Dan does! I'd bet my life that dans place is the best U-haul location that exists in the entire Northeast! Thanks again, Dan!
Kevin GNothing, very good experience. Dan was very nice and helpful. He went out of his way to take care of me and make my experience great.
milton nVery friendly customer service
GeorgeWilliam MDan was very helpful and answered all of my questions. He also gave me helpful information and tips for the motorcycle hauler. I will definitely recommend him for renting trailers/vehicles.
Erik MNo fault of Dan's, but a previous renter damaged the truck I used and it leaked on the passenger side of the box! Might want to have that addressed! But as far as Dan's Place, 5 stars, all the way!!
Greg MDan is extremely good at his job from the customer's perspective. He's quick to respond to text even after hours and is friendly & respectful in his interactions. He explained everything thoroughly and made sure I understood everything correctly.
debra wGreat guy! Super friendly and helpful! Equipment was ready and in great shape. New tires, chains and wiring. Fantastic experience.
Brian FGreat people, great equipment. Very helpful
Levi OEverything was great! Owners made a special effort to accomodate us!
Valery BDan was awesome to work with. He did the majority of communication through text which made things easier for me.
Patrick FService was perfect.
Lisa HMake check in less of a hassle and let us complete the process of providing contacts for you to verify us with before we get to location to pick up. Spending half an hour in a car full of screaming children while desperately trying to find people who can answer the phone IMMEDIATELY and verify who we are is it's own special hell and literally makes me never want to use uhaul again.
Jacqueline MGreat people to work with!!!
stacie mDan U Haul is easy to Get to and Lot easy to maneuver , Dan and wife always Helpful good Customer Service do all your pre registration and it matter of 15 minutes your out of there
Gregory AAvailable, friendly, and efficient! He did not charge me for after-hours drop off, which was SUPER helpful, and ensured I didn't have to stress and hurry. Wonderful!
Holly WDan was very personable and happy to help. Truck was ready upon our arrival and transaction went quickly and smoothly. Communication prior to pick up was amazing and I would definitely go back to Dan and rent equipment from him and his business.
Luka DDan is being helpful in the process of correcting the extra charges that he charged me due to the clerical error at pickup.
Ian WNothing. Pick up and drop off we're so easy. The trailer was well maintained. The wheel slot in the front worked perfectly for hauling our motorcycle.
Bob CEverything went perfect..great customer service..I would recommend them for sure if need be.
Deanna PCould only tell I was in the right place by all the UHaul rentals left in the area!
MICHELE BThere was no one there at the location to check the vehicle back in so I had no assistance in doing so and I waited 30 minutes had to call and I couldn't get anyone on the phone so I had to call another location and make sure that that was okay for me to drop the keys in the box there and the location that they changed it to the Dan's location no one was there but the first location I was supposed to drop it off at there were people there and I was told they were closed overall this was a horrible experience and I will never use you all to move ever again nor will I ever recommend it to anyone ever
Ryan BI was charge $208, and the reservation that I saw was $68, I wanna know where these extra charges come from, I aint.using this location again
Tyler DNOTHING AT ALL !!!!! reception ist was very polite and very helpful. Answered all my questions.Very professional, had a great personality
Kevin HSuperior’ Customer Satisfaction Highly recommend this location for all your moving needs.. Thank you to Tammy for keeping our business going Kris KTK Moving Services
Kista MDo not rent any trucks that have a red engine signal displaying on dash. I pointed out the red engine light and was told do not worry about it, the truck runs fine. Note..the truck was running when I got there for pickup... I drove the truck approximately 5 miles to get furniture. Turned off engine, loaded truck which took about 2 hours. Got back into truck ...would not start, required a jump. Drove to Loves Truck stop, about 10 miles...turned off engine, would not start back up. Required a jump. Drove truck about 155 miles to home, turned off engine..would not start back up. Drove truck to U Haul to return, reported problem. Grade for this rental..F minus...
james nDan and his wife are very accommodating and the pickup and return process was very quick.
Steve WBien
Serghei Z