Keep doing what you are doing.
James M
Customer Reviews for Dans Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I have used this location several times and everything has been explained really well and very friendly people to work with.
JANICE PImprove the phone check in process. Not user friendly at all.
Ronald MThe service was great. The only thing that needs looked into was the wind noise inside. Radio turned up drowned it out.
JOHN SDan's place has been the best U haul service we have delt with. Very friendly service.
Sara ROutstanding service! Dan was a pleasure to work with!
Ron AContinue providing good customer service
SCOT TDan was easy to deal with and knowledgeable of the equipment!
Nathaniel RMy truck leaked around the driver side rear wheel well. It soaked many of my belongings.
Gary WI have a choice of many Uhaul locations. Dan's place is the best.
lee sRapide et sympathique
Robert GExcellent customer service!!! And very friendly and professional staff!!
Elizabeth PAs always, love Dan! Ain't no one that takes care of ya like Dan does! I'd bet my life that dans place is the best U-haul location that exists in the entire Northeast! Thanks again, Dan!
Kevin GNothing, very good experience. Dan was very nice and helpful. He went out of his way to take care of me and make my experience great.
milton nVery friendly customer service
GeorgeWilliam MDan was very helpful and answered all of my questions. He also gave me helpful information and tips for the motorcycle hauler. I will definitely recommend him for renting trailers/vehicles.
Erik MNo fault of Dan's, but a previous renter damaged the truck I used and it leaked on the passenger side of the box! Might want to have that addressed! But as far as Dan's Place, 5 stars, all the way!!
Greg MDan is extremely good at his job from the customer's perspective. He's quick to respond to text even after hours and is friendly & respectful in his interactions. He explained everything thoroughly and made sure I understood everything correctly.
debra wGreat guy! Super friendly and helpful! Equipment was ready and in great shape. New tires, chains and wiring. Fantastic experience.
Brian FGreat people, great equipment. Very helpful
Levi OEverything was great! Owners made a special effort to accomodate us!
Valery BDan was awesome to work with. He did the majority of communication through text which made things easier for me.
Patrick FService was perfect.
Lisa HMake check in less of a hassle and let us complete the process of providing contacts for you to verify us with before we get to location to pick up. Spending half an hour in a car full of screaming children while desperately trying to find people who can answer the phone IMMEDIATELY and verify who we are is it's own special hell and literally makes me never want to use uhaul again.
Jacqueline MGreat people to work with!!!
stacie mDan U Haul is easy to Get to and Lot easy to maneuver , Dan and wife always Helpful good Customer Service do all your pre registration and it matter of 15 minutes your out of there
Gregory AAvailable, friendly, and efficient! He did not charge me for after-hours drop off, which was SUPER helpful, and ensured I didn't have to stress and hurry. Wonderful!
Holly WDan was very personable and happy to help. Truck was ready upon our arrival and transaction went quickly and smoothly. Communication prior to pick up was amazing and I would definitely go back to Dan and rent equipment from him and his business.
Luka DDan is being helpful in the process of correcting the extra charges that he charged me due to the clerical error at pickup.
Ian WNothing. Pick up and drop off we're so easy. The trailer was well maintained. The wheel slot in the front worked perfectly for hauling our motorcycle.
Bob CEverything went perfect..great customer service..I would recommend them for sure if need be.
Deanna PCould only tell I was in the right place by all the UHaul rentals left in the area!
MICHELE BThere was no one there at the location to check the vehicle back in so I had no assistance in doing so and I waited 30 minutes had to call and I couldn't get anyone on the phone so I had to call another location and make sure that that was okay for me to drop the keys in the box there and the location that they changed it to the Dan's location no one was there but the first location I was supposed to drop it off at there were people there and I was told they were closed overall this was a horrible experience and I will never use you all to move ever again nor will I ever recommend it to anyone ever
Ryan BI was charge $208, and the reservation that I saw was $68, I wanna know where these extra charges come from, I aint.using this location again
Tyler DNOTHING AT ALL !!!!! reception ist was very polite and very helpful. Answered all my questions.Very professional, had a great personality
Kevin HSuperior’ Customer Satisfaction Highly recommend this location for all your moving needs.. Thank you to Tammy for keeping our business going Kris KTK Moving Services
Kista MDo not rent any trucks that have a red engine signal displaying on dash. I pointed out the red engine light and was told do not worry about it, the truck runs fine. Note..the truck was running when I got there for pickup... I drove the truck approximately 5 miles to get furniture. Turned off engine, loaded truck which took about 2 hours. Got back into truck ...would not start, required a jump. Drove to Loves Truck stop, about 10 miles...turned off engine, would not start back up. Required a jump. Drove truck about 155 miles to home, turned off engine..would not start back up. Drove truck to U Haul to return, reported problem. Grade for this rental..F minus...
james nDan and his wife are very accommodating and the pickup and return process was very quick.
Steve WBien
Serghei ZDan was super helpful great guy with his wife
Guilfoyle RRepresentative was very kind, courteous, and helpful. She went above and beyond to help me.
DANYEL WReally no improvements Dan is awesome a great sales person and very professional he treats you great couldn’t be more happy!
Dave aIt was so cluttered and muddy
David PThe owners are friendly and aim to please the customer. I rented a trailer and they helped connect it safely. They valued my experience and wanted to make sure I was safe. I would highly recommend Dan's Place to rent any UHAUL equipment.
MOLLY MLower your price on rental equipment it way higher than it used to be
Lovell GProviding ratchet straps would be a nice perk.
Mike WNice people to work with.
louis wThe whole thing is a mud hole with a sheet of ice over it. Exactly what you want to park a moving truck on and then walk across for 50 yards.
Jesse Wmy go to place for U haul , always great service for either pick up or drop off
Gregory AThe person whom helped us, Dan was amazing and went above and beyond. We didn't really know the area and he explained and gave very helpful tips and taught us new things about the area and how to get to places. He was extremely kind, patient and made sure that he could do anything to help assist us in any way. Will be coming back to his location if need a uhual just from the experience, timely manner and cleanliness. Thank you again, Mr. Dan!
Brittany WThere was plenty of room to get my truck and trailer in. I was charged gas-- and I think overcharged, but this is something that I cannot prove. Gas IS high, I suppose...
Karolyn SNot doubling the fees from set price
Kimbre LVery helpful-Thanks
GERALD CI stopped my rental at this location and because the operator was unavailable her allowed me to leave my trailer on his lot on a location convenient for me. That made it very easy to disconnect and pull through without having to back into a specifics spot. So it was a very fast and simple return. Furthermore, he sent me a receipt very promptly. It was easy all around and I would happily use both locations again on the future.
Tom CDan was a very helpful individual! Best customer service I've ever had with U-haul!
Danielle TDan always goes above and beyond to accommodate our business his trucks are always clean and Road ready. Only location our business will recommend to our customers
Kista MThis type of truck can have gas filling issues which makes filling up 35+ gallons take twice as long. Most types of pump would trigger the auto shutoff so you could only squeeze the handle about half way.
Peter C