Customer Reviews for Dart Storage
(Concessionnaire U-Haul dans le voisinage)

1213 évaluations

300 Eaton St   Saint Paul, MN 55107

(651) 554-0706

Location Hours

  • Lun - ven : 9h am à 4h pm
  • Sam - dim : 8h am à 12h pm
Heures d'ouverture spéciales
  • 5/2/2021: Fermé
  • 5/9/2021: Fermé
  • 5/16/2021: Fermé
  • 5/23/2021: Fermé
  • 5/30/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(651) 554-0706

300 Eaton St
Saint Paul, MN 55107

Services dans cet établissement :

Location Hours

  • Lun - ven : 9h am à 4h pm
  • Sam - dim : 8h am à 12h pm
Heures d'ouverture spéciales
  • 5/2/2021: Fermé
  • 5/9/2021: Fermé
  • 5/16/2021: Fermé
  • 5/23/2021: Fermé
  • 5/30/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl N. 
Évaluation :
5

Pleasant employee, very helpful

WILLIAM B. 
Évaluation :
5

Joseph was very supportive to the request for storage under very short notice and duration. Thank you for assisting me during this period.

Michael S.  |  Expérience générale 
Évaluation :
2

My drop off location was 8640 Denton Drive, Dallas TX 75235. The location was NOT a great place to store trucks and I ended up damaging the truck. Please add a lot or something else to put the truck into for drivers instead of a small gas station opening.

Carly H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WALTER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kou V. 
Évaluation :
3

Be more transparent about pricing. The 19,95 $ is VERY misleading. I ended up paying 90 $and I don't really understand all of the fees...

Kelly K. 
Évaluation :
1

They charged my card 35 $because I forgot to do online check in to drop off the truck, I was told it was only going to be a 20 $charge. Then I wake up this morning and see another 10 $charge to my card. For what reason I don't know but I will NEVER rent from you guys ever again. Fraud.

Marquelle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sophia R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel W. 
Évaluation :
5

Agent was very helpful and friendly.

BERNIE W. 
Évaluation :
5

All went great. 😀😀😀

Raniery D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stacy H. 
Évaluation :
4

The guy behind the counter was great.

Jeffrey E. 
Évaluation :
5

Facility was over priced for the value. I was locked out of gate unable to acces my truck losing 1 000,00 $' revenue almost list my contract .

Douglas G.  |  Expérience générale 
Évaluation :
3

The location was OK, but the trailer we rented as was in disrepair and not cleaned; the tires were worn out so that the center was without tread and the outside edges had just enough tread to see but not enough to be safe in any way. I am glad that the weather was good otherwise pulling this trailer could have been quite hazardous. The trailer was also missing some of the body bolts that secure it to the frame on front directly above the hitch bar. You could see through the holes to the inside and vice versa. the moving blankets were good and appeared clean, so there was no issues with part of the rental. Overall, we accomplished what we needed to get done, but I recommend that this trailer be serviced before allowing it to be rented again.

Amy M. 
Évaluation :
1

The lock on the truck was frozen shut and took me over 2 hours to open, the exhaust on the truck was broken and so loud that it hurt.

Steve N. 
Évaluation :
5

Friendly staff, followed all Covid guidelines. I never felt more confident when I left. Allowed me to park my van on site right and drop was a breeze, box for the key. Price was a value. I have recommended this place to others and will continue to do so.

Beth M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Drew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lina S. 
Évaluation :
5

Pick-up was quick and easy and any issues I may have had were resolved immediately.

Jesse K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david P. 
Évaluation :
4

Only negative is I had to drive 30 mins to this location and they had no restroom.

Roland C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CARTER J. 
Évaluation :
5

This is a great UHaul location with friendly & efficient staff - used the online check in and it was a breeze getting equipment and then returning. Five stars (out of five). Much better than any other UHAUL i've used in Twin Cities.

Craig W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thai T. 
Évaluation :
5

Everything went great. easy in, easy out, easy return.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary W. 
Évaluation :
3

Make after hours return of truck less complicated.

DUANE R. 
Évaluation :
1

Closed too early. After hours they charge the customer to complete the return paper work. I don't work there!!!!! I just paid alot of money to rent the truck. I'm not paying to do their work for them, take that 20 off my bill.

joyce M. 
Évaluation :
1

Very unprofessional and rude. Threatened to charge a bigger fee than what was stated in contract for returning uhaul truck a day late. Will not recommend renting a uhaul from this facility and will not utilize this facility again in the future.

Howard M. 
Évaluation :
5

I think this was the best rental I've had

Michelle B. 
Évaluation :
5

U-Haul representative was very helpfull.

Rodolfo N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
3

Very dirty truck. Had used face masks under seats and garbage in the back. Lastly, the gas tank was less than what the guy said it was.

Andrea C. 
Évaluation :
5

Keep up the good work.

Nick S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris N. 
Évaluation :
5

The only thing I would say is when we called 1800 uhaul they told us we could pick up our uhaul at 8:00 in the morning and when we arrived to pick it up we had to sit there for an hour because they didn't actually open till 9:00!!!!

Lyndsay J. 
Évaluation :
3

I live in Northfield, MN and was looking for something close to home. They said the only trailer available was in St Paul MN. When I got home I passed the local U-haul place and they had the trailer I was looking for right on the lot. It would be nice to be able to have rented that unit. I spent 2 or more extra hours driving to St. Paul and then driving back to return it.

Robert S. 
Évaluation :
1

The online check in and return does not work. I had to finish my check in in-person because the online check in wouldn't continue. The return website did not let me upload pictures of the odometer or the gas gauge, so I had to return the vehicle without doing the official return, causing me an unnecessary 20 $charge. This location was closed when the hours listed on the door said it should be open when trying to return the vehicle. Overall, a poor experience.

Katherine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas A. 
Évaluation :
5

Keep it up.

EKWEGBALUM U. 
Évaluation :
1

Didn't tell me about night drop return rules

Dylan G. 
Évaluation :
5

Online check-in took way too long to get approved. Luckily I was able to cancel out of that process and the worker helped me check-in very quickly on his computer

Jeanna C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie M. 
Évaluation :
5

Good staff. Was knowledgeable and friendly.

Dan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori K. 
Évaluation :
3

I reserved a truck starting at 7 AM. I was informed a week before the move that the truck wouldn't be available until 10:30. I was notified again at 10 AM on move date that the truck was further delayed by another hour. The truck was supposedly put through a COVID cleaning, but we brought our own wipes and just wiping down the steering wheel turned a wipe completely dirty, which leads me to believe there was no cleaning done. The online check in and return process took longer than I expected - might be good to let renters know that they will need to spend 15-30 minutes on this process.

Susan R. 
Évaluation :
5

The clerk was polite and appropriate

Victor W. 
Évaluation :
3

Not the fault of the dealer...Uhaul app was difficult to use. It wouldn't recognize my location even though my settings were right...and Google maps knew where I was..so we called...waited on hold 30 min..were told " that wasn't her dept" back on hold. Tried another phone and it worked. Guy who g as very us the truck in the morning and it wouldn't work said I wouldn't h as very the same trouble at pick up....I did. I suppose I will use Uhaul again...but only out of necessity. Not happy. I couldn't set up an account without calling either. It wouldn't recognize my phone #. Wasted probably 2 hours this week on the phone with Uhaul.

Julie P. 
Évaluation :
5

Smooth transaction, would repeat.

Michael R. 
Évaluation :
5

Professional and extremely helpful service enabled the best situation possible for my move. This location on Eaton will be my number one choice going forward.

Sam D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve K. 
Évaluation :
5

The guy that runs the center I got my van was excellent. He was very helpful when the previous renters hadn't shown up on time with my truck. A+

Richard K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVERLY C. 
Évaluation :
3

Make sure all lights work properly

Latroya R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
1

Horrible and smelled really bad.

Trisha A. 
Évaluation :
3

The location I signed up for online changed(which is fine). However the new location did not offer pickup 24/7. I had to wait on outside for 40 minutes until they opened. Also my reservation had 3 separate addresses on it and was super confusing. My experience was subpar.

DAVID N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray M. 
Évaluation :
5

Aucun

Ellery T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

George H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bhargav P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Billijo L. 
Évaluation :
5

Staff extremely helpful from start to finish.

Kurt K. 
Évaluation :
5

I love this location. I haul over charged me 14,00 $ for fuel. I returnee the truck with more gas than when I picked up the truck. I'm expecting a reimbursement. It was done on my phone and I may be part of the problem with this. I thought I put the line where it was when I picked up the trick.

Shelly V. 
Évaluation :
5

The guy who checked me in was awesome. Very informative and gave me tips on locking it up and handling

Scott O. 
Évaluation :
5

I received excellent service from this location. However, I think you have some issues with your website. I went online and it allowed me to order a truck at another location. Upon contacting them, they said they didn't have s truck available. He then gave me a 1-800 number that led me to renting a truck at this location. Everything worked out in the end but the website has issues.

Jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
4

I went will the contactless option and it was fairly straight forward, no big issues. The photos could be of higher quality to see more detail. Also the vehicle was not where the image said it was but it was located.

JOSE A. 
Évaluation :
1

Poor customer service. Misleading information about open hours.

George H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith J. 
Évaluation :
5

Always great service with Dart ????

Raniery D. 
Évaluation :
5

trailer wasn't cleaned out completely when I picked it up. Also two small bolt holes in front of trailer missing allowing water in.

Kevin M. 
Évaluation :
5

No hand trucks available

Denise D. 
Évaluation :
3

Wasn't a fan of your 2 day policy in renting the trailer I wanted to bring it back in 3 to 4 days. So, it cost me more to do a one way and I had to rearrange the delivery so I could get the trailer dropped within the 2 days.

Ken B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erykah B. 
Évaluation :
5

As always the staff at Dart do an excellent job. We picked up using the 24/7, had no issues. That is always GREAT. Thank you so much guys ... Muscle Movers MN

Raniery D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George N. 
Évaluation :
4

Very quick and easy. The gentleman behind the desk was quick, thorough, and helpful. The pick up truck was new and drive well. Much better experience than I expected.

Nancy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ossian O. 
Évaluation :
5

We did 24/7 pickup. It was flawless. Dart does a great job. We really appreciate it!

Raniery D. 
Évaluation :
4

I did not receive the correct equipment. I ordered and paid for furniture pads but received a dolly instead. However, the experience overall was still positive. I was impressed and grateful to receive a call offering to save me money by changing my pick up location! Merci.

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Your customer service on the website is trash I would never recommend uhaul to anyone

Greg R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P. 
Évaluation :
5

We had 24/7 service. Key was there and the truck. Great guys at this location as well.

Raniery D. 
Évaluation :
5

Customer service was professional and very accommodating.

Marlo D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Margaret L. 
Évaluation :
5

Covid safety concerns addressed well! Thanks.

Clifford A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brittany B. 
Évaluation :
1

Rate states 19 $. Although I ended paying 74 $

Gonzalo B. 
Non reviews have been submitted for this location.

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