Évaluations des clients Daves Fifth Ave Station

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Daves Fifth Ave Station

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Aletha C. le

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Location had no dolly or hand truck.

okwuchukwu E. le

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You are ok

Cerdan L. le

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Very neat older black guy with the world on his soldered and a nasty ass attitude... Stay clear of this grumpy old man and his empty business...

kristin M. le

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Le client n'a pas laissé de commentaire.

carolina P. le

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The guys were friendly. I ultimately figured everything out on my own but it would have been nice if he had explained a thing or two.

Yhara P. le

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Great service, quick and simple

Joseph D. le

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advise prior the return procedure before leaving

Jesus E. le

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Le client n'a pas laissé de commentaire.

Jose G P. le

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I think nothing. I had a good experiance.

Shawan M. le

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Since it was a self rental, the workers were no help. When I picked up the truck, it was an almost 30 min wait while I "waited for approval". Returning the truck was even worse. I drove 3 miles and they tried to charge me over $4000 saying that I drove over 2000 miles (in 45 min). It ended up getting resolved thru email but it was extremely time consuming. I'd rather rent from a site with workers

Angela C. le

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Good location for me. First time renting a uhaul truck and it was a good experience. Nice customer service. Thank you.

Jaime N V. le

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Le client n'a pas laissé de commentaire.

Antonio C. le

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The truck was very dirty like It was used for landscaping, I had to sweep and use the mats I rented to cover the floor of the truck instead of my furniture. I used mattress cover but I think the corner unwrapped and got it dirty.

Tiffany D. le

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Le client n'a pas laissé de commentaire.

Shaquan D. le

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Le client n'a pas laissé de commentaire.

ANGELA M. le

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Le client n'a pas laissé de commentaire.

Carol H. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Georgette M. le

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This UHAUL location 263 S 5th Avenue Mount Vernon, Ny 10550 is THE WORST UHAUL LOCATION EVER to rent from. I had a scheduled pick up for 3pm and the guy arrived at 3:40pm. By this time quite a few other people came in to pick up their UHAUL. The guy at this location is not to be trusted. Do not TRUST HIM OR ANYONE AT THIS LOCATION not even the elderly man. I told them that the van was dirty and wanted to switch but the elderly guy who gave me the van said “they all are dirty”. The van had dog hairs all over and the odor was the smell of dirty dogs, extremely offensive. I also mentioned to the guys that the mileage was incorrect. The mileage on the 9’ van did not match my paperwork. They said it’s fine don’t worry about it. They mentioned that they were aware and continued with the other customers. When I returned the vehicle they charged me for 129 miles. The owner refused to give his name which I believe is Dave. Nonetheless they overcharged my debit card. They advised that I contact UHAUL because they could not do anything. Also called UHAUL and spoke with Rebecca at 8008431867 and she told me that a manager would get back to me. Of course no one called. I will be contacting the authorities and the media to help me get my refund! This is totally unacceptable!

Jennifer M. le

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We had to wait in the parking lot for an hour past our pick up time for the previous customer to return the trailer.

dennis H. le

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This location and service is just perfect for my needs. He does not have that fraudulent income raising sign in his office saying to bring back truck dust free like your other agent at 114 mt Vernon ave, mt Vernon ny. I took back truck broom clean and was NOT charged $50 like your other fraudster at the other address which I will never go back . I have also gone to another location at beechwood ave in new Rochelle and there were no signs for $50 cleaning fee.

George J. le

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Le client n'a pas laissé de commentaire.

David A. le

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Le client n'a pas laissé de commentaire.

Shante C. le

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Excellent service.

Kelva B. le

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Le client n'a pas laissé de commentaire.

Jose G. le

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Good customer service. The app is nice.

WILFREDO L. le

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Le client n'a pas laissé de commentaire.

Alex H. le

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Location is advertised as a full service gas station. Pulled up to a pump and was met by an employee. When informing him I would like to pay for the gas myself prior to returning it he stated they no longer sell gas and said it was too late . The employee then recorded the mile and fuel information and brought me inside. I was then told the difference in fuel (25 miles) would 'probably' be $10 and I was charged that amount. Very sketchy unfriendly location.

Dave K. le

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Le client n'a pas laissé de commentaire.

Jairo N O. le

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Le client n'a pas laissé de commentaire.

LUIS P. le

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Le client n'a pas laissé de commentaire.

WILLIE RICHARDS G. le

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Le client n'a pas laissé de commentaire.

WILLIE RICHARDS G. le

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They are very pleasant and nice to deal with and are very accommodating. They are the first place I go to when I need to rent a truck and I rent them quite regularly. I often recommend them to others.

Louis C. le

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Le client n'a pas laissé de commentaire.

Derrol R. le

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Le client n'a pas laissé de commentaire.

Brian Y. le

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Le client n'a pas laissé de commentaire.

Elton R. le

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Customer service was dry at best. Only need a 10ft truck and for a few hours and it cost me almost 2 hundred dollars. Rented this same size from another location and it was much cheaper and the service was much better.

Gladys M. le

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Le client n'a pas laissé de commentaire.

Dominique H. le

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Remove this location

VINCENT R. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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The owner was very easy to work with and helpful. Super simple to pick up the truck. Everything was ready and waiting.

thomas B. le

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Le client n'a pas laissé de commentaire.

Christopher P. le

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Le client n'a pas laissé de commentaire.

Michael U. le

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N/A

Daniel D. le

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Le client n'a pas laissé de commentaire.

Juan T. le

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Le client n'a pas laissé de commentaire.

Paul F. le

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The MyUhaul procedure for logging in the drop-off didn't work. The app never acknowledged my location, so I just took my chances and droped the keys in the box and left.

Tiffany A. le

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Good customer service.

James C. le

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Le client n'a pas laissé de commentaire.

Darlene P. le

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Le client n'a pas laissé de commentaire.

JOZEF C. le

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This is more of a comment for UHAUL in general - and not about Daves. The keys were left in a lockbox.To access it - I had to go through a bunch of steps online which took a while. I'll say I'm really glad that I happen to have my laptop computer with me, because I couldn't imagine doing that all on my phone with the photos, and the verifications, etc. You may want to give your customers a heads up about this.

Jevonn T. le

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Le client n'a pas laissé de commentaire.

Melissa W. le

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Le client n'a pas laissé de commentaire.

Lamar C. le

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This location at 247 w fourth st mt Vernon has the worst service and disrespectful people working there.. the guy told me he doesn't care call the 800 number.. in my Vernon on 4th ave. I will never use them again and I will make sure nobody I kno uses them.. completely dissapointed

Roger P. le

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Le client n'a pas laissé de commentaire.

Juliana C M. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

William M. le

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Great service . great job. Looking forward to using you guys again. Thank you.

Opu M. le

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Truck was unavailable at first location. Got a call from this location informing me that if I'm not there by 4:30, I can't get the truck because they will be closed at that time. I went so far as to explain that I'm traveling from over 200 miles away. This call was made 48 hours before, I had reserved the truck a month in advance. Had to beg someone else to go get the truck and us their card to pay.

ELYSE S. le

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Le client n'a pas laissé de commentaire.

nzabanita F. le

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Le client n'a pas laissé de commentaire.

Juan M. le

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Le client n'a pas laissé de commentaire.

Alphaeus M. le

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Le client n'a pas laissé de commentaire.

steve J. le

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The location was over crowded & clotted, there was no room on the lot to maneuver. The agent was rude & nasty with a very poor disposition. Who refused to accept the vehicle despite having a reservation. Of which I had to call the 800 number to speak to a manager to help in resolving the matter after begging & pleading for almost an hour with the agent. After lifting & moving who needs to go through that type of treatment when they're spending their money especially when the business thrives on customers spending their hard earned money. Lacking, customer service & professionalism.

KAREN H. le

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Le client n'a pas laissé de commentaire.

Enjoli M. le

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Keep available equipment in all locations

Martin C. le

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Le client n'a pas laissé de commentaire.

Lyle C. le

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Le client n'a pas laissé de commentaire.

KAREN H. le

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Le client n'a pas laissé de commentaire.

alison O. le

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Le client n'a pas laissé de commentaire.

Sharla B. le

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Le client n'a pas laissé de commentaire.

Travis C. le

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Le client n'a pas laissé de commentaire.

CLIVE P. le

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As for me everything was good the next customer will feel the same

William S. le

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As a customer I know prices are probably different at each location, but there really should be a guide line where the differential is not hurting the customers experience. But overall Dave's Gas station was good.

damian B. le

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Le client n'a pas laissé de commentaire.

Kirk W. le

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Pick up and drop off was very easy. Truck was ready to go. No complaints here.

Deshaun C. le

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Le client n'a pas laissé de commentaire.

ROBERT R. le

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Great service

Lynbeth T. le

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Inform customers NOT to park on street overnight. It NOT Legal.

Paris H. le

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I didn't really know how to hand the truck back in, I hope I didn't get charged for not providing a paper in the box, because I couldn't find the paper after moving, I logged into the site and could not find information on how to check in after my rental so I hope I don't get penalized. Thanks again

Michelle W. le

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Le client n'a pas laissé de commentaire.

Lester C. le

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Le client n'a pas laissé de commentaire.

Martin C. le

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Le client n'a pas laissé de commentaire.

VENDRITE C. le

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Very friendly owner

Kirk B A. le

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Dave is very responsive. Never had an issue. Very professional and this place has become my go to location. Thanks KBA

John G. le

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The business owner at this location knows how to treat customers. He was helpful, considerate, and made the transaction go smoothly. Thank You!!

MONIQUE H. le

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Le client n'a pas laissé de commentaire.

Aidan M. le

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Love the guy! So helpful! Great customer service! Will be looking forward to used them again!

steven K. le

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The office was disgusting. The van was dirty. Had many problems with this rental. Received several emails telling me I delivered it to the wrong location. Then tell me was late. I only have the van for five hours before I returned it with more gas in it then I received and less miles than the maximum I was allowed. I spent two days Trying to solve all the problems.

Robert L. le

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Le client n'a pas laissé de commentaire.

Cosette D. le

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Le client n'a pas laissé de commentaire.

Ayisha B. le

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This dealer charged my card $503 for the rental Uhaul has not offered any support with why this location over charged my card

Michelle R. le

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Very friendly and helpful in getting the trailer connected to my vehicle

FLORENTINO M. le

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The facility was closed at 5:30 PM when I drop the trailer off so I had my question about where to lock it up would've been good to leave me a chain and lock for the trailer otherwise the staff was very nice and equipment worked well and I would use it again thank you very much

Presley B. le

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Very fast and easy considering it was my wife and I first experience would def rent again

karen H. le

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Tell locals NOT to be on Mt Vernon, NY, pubic street - not even at laundromat- between 2am +6am. Ticket is $150.00. All the times I used trucks I just never heard this, and U-Haul states RENTAL CAN ONLY BE for local use. The fine is quite a financial hardship for me - especially now. Otherwise, almost ever single one of your staff were the nicest people in the world - especially Dave and his son(?), Russ. Thank you

DR FAITH W. le

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Well I have come to realize that the rental info is misleading - it advertises to rent for $19.95 but it should say the price and up or with additional fees. I noticed each time I rent its not the actual price listed, but more fees attached to it. I believe the customer should be aware before looking at a contract. I think it should be posted before making any type of decision. So what I'm looking at is each time I rent your vechicle I should be prepared to spend $100.00 if it begins at $19.95 or $200.00 if it begins at $29.95 and don't forget to put gas in it even if the needle barely moved - one is charged $4.00 per gallon plus a $30.00 penalty. Wooow! that is really harsh. This is alot of a customer who just need it for a few hours. I believe that is really unfair.

mohamed R. le

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Le client n'a pas laissé de commentaire.

EVE G. le

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Le client n'a pas laissé de commentaire.

Chad S. le

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Le client n'a pas laissé de commentaire.