Customer Reviews for Davis Automotive & Towing
(U-Haul Neighborhood Dealer)

298 évaluations

205 Odonald Rd   Asheville, NC 28806
(2 Blks N Patton Av)

(828) 254-2020

Heures

  • Lundi
    De 9 h 30 am à 5 pm
  • Mardi
    De 8 h 30 am à 5 pm
  • Wed–Fri
    De 9 h 30 am à 5 pm
  • Samedi
    De 9 h am à 12 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(828) 254-2020

205 Odonald Rd
Asheville, NC 28806
(2 Blks N Patton Av)

Services dans cet établissement :

Heures

  • Lundi
    De 9 h 30 am à 5 pm
  • Mardi
    De 8 h 30 am à 5 pm
  • Wed–Fri
    De 9 h 30 am à 5 pm
  • Samedi
    De 9 h am à 12 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary B. 
Évaluation :
5

Staff was super kind and helpful! Will use them again!!

MELISSA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
5

Very helpful, friendly, and informative.

Sean K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dwight E. 
Évaluation :
5

great location to work with.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS J. 
Évaluation :
5

Friendly customer service and clean truck's

PATRICK B. 
Évaluation :
5

Great job!!

Donald W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashlea L. 
Évaluation :
3

The location cannot be blamed for uhaul being unorganized as a company entirely. My pick up location was changed 8 times in one day and pushed by by an hour after planning a renting the truck 2 weeks in advance.

Brantley H. 
Évaluation :
3

The lot was full and hard to navigate/find parking while checking in/out the vehicle. Outside of that, it was a wonderful experience, and I highly recommend this location.

Mark B. 
Évaluation :
5

Excellent and well maintained vehicle, friendly service. Easy drop off. Will use again. Please consider openly offering help transporting equipment from office to truck for disabled customers as the truck is a short drive away. I was able to do it, but I worry someone with a bad back or other not obvious issue might have trouble. It is important to offer these services openly (have a sign/advertise on website) as it can be embarrassing for some to ask.

Elizabeth M. 
Évaluation :
4

Thanks again

gisela D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robbie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine E. 
Évaluation :
2

Provide a vehicle that is reasonably clean. This vehicle was dirty inside and out. Even a used tissue stuffed inside of an empty tissue box. The ride of the truck was terrible. It exhausted me to try to keep it on an interstate.

Joseph G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa A. 
Évaluation :
3

The uhaul was very dirty and had dents in it

Leonia P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Orin N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laurie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda C. 
Évaluation :
5

U-haul changed my pick-up location and time which made it a challenge for me and would have costed me time and inconvenience. However, the staff at Davis Auto & Towing did an excellent job of working with me to overcome my challenge and to make the equipment available - which turned out to my benefit.

Robert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin H. 
Évaluation :
5

Fuel hose had been cut so had to use roadside. The pickup dealer would have had no way of knowing the line was cut. Tina Davis checked me out and she is the best! Will use them in the future.

Ryan R. 
Évaluation :
3

I was originally told to return the truck to Burnouts. I arrived there at 7:30am and started to do self checkout. The Uhaul site then told me I had to go to Dave's. We raced over there and had a hard time finding it. When we did finally find it, there was just one place leave it ( the car yard was packed ). The inconvenience was really the reason for the lower stars.

Graham H. 
Évaluation :
3

Service and equipment was excellent, but the employees were not wearing masks, and there was no PPE in place, despite government directives and the fact that one of the employees had a cough.

Lindsey B. 
Évaluation :
1

This was a uhaul affiliated place and not uhaul- it was not well marked and hard to find and hard to find parking. The woman who worked there put a mask over just her mouth until she stared coughing, and then took her mask off completely bc she didn't want to cough on her face (but rather cough on me). The uhaul had not been cleaned prior to me using it - there was debris and dirt in the cab, so I know they didn't disinfect it. They parked the van in the mud, and when I tried to leave it got stuck- we had to call a tow truck driver to pull it out. Both the woman who worked there and the tow truck driver got in the truck without masks trying to dislodge it. When I returned it, I tried going through the process of returning uhaul vans- I tried for nearly an hour and no link was sent and I couldn't get past the first part. I finally called the woman and she said bc it wasn't an official uhual center, I didn't have to do that, all I had to do was leave the keys - which would have been nice to know before sitting in freezing temps tires trying to finish my part of the transaction. I was very disappointed and also afraid for my health. This company does not follow the safety and guidelines of uhaul

Alexandra D. 
Évaluation :
5

really easy pick up and drop off. awesome staff member - Tina - that checked me in Will recommend to others for sure !

TERRI LYNN Q. 
Évaluation :
5

Everything went very well! Extremely helpful staff

David D. 
Évaluation :
2

Maybe take the handguns off the desk and refrain from expressing your views on the changing of elementary school names to something that doesn't disenfranchise certain people.

Johnathan R. 
Évaluation :
2

This place looked like a “graveyard” for old cars which were lined up everywhere. I barely had room to park the truck and walk up to the building. The office was locked and blinds were closed. I had to leave the keys and contract inside the key return box by the door. I knocked on the door, several times, but no one answered.

Karen E. 
Évaluation :
5

Owner was very helpful getting me checked in when the online service was not working. The move went very smoothly and it was easy to return the truck. Highly recommended location.

Scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIEVAN G. 
Évaluation :
5

Absolutely excellent!!

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bret M. 
Évaluation :
3

The truck was not at the specified location. I had to drive another mile away to meet someone to give me the key.

Chelsea B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina D. 
Évaluation :
5

nothing right now so keep up with the good work

CAROLINE J. 
Évaluation :
5

Really appreciate the owners helping me during a busy holiday!

Caroline K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MILDRED B. 
Évaluation :
4

Somehow there was a mix up in the reservations. I had a confirming email confirming my order number is: 28958704 @ Bonus Room Storage 2120 Smokey Park Hwy Candler, NC 28715 (828) 667-0641 Pickup the trailer @Davis Auto and Towing , 205 Odonald Rd, Asheville, NC 28806 (828) 254-2020

Russell S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATT M. 
Évaluation :
5

every thing was Excellent thank you i will see you guys again

CAROLINE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LESTER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERT A. 
Évaluation :
2

The reservation process was terrible. I doubt I will use uhual again.

christopher E. 
Évaluation :
5

GREAT, FUN PEOPLE TO DEAL WITH.

CAITLIN G. 
Évaluation :
5

All was good.

Dwayne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter P. 
Évaluation :
3

Better parking.

Frances T. 
Évaluation :
5

Very respectful and helpful

steven K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Samantha T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAKOTA S. 
Évaluation :
3

This was a drop off after hours location.

JACK A. 
Évaluation :
1

The location is far out of the way, the driveway/parking lot is full and hard to maneuver in. I had called the day before to confirm out 10 am and got there to be told "the lady that does uhaul left to go look at a car." We pulled into the parking lot at 10! We waited for 25 minutes and got a dirty truck can. Trash and something sticky that had been spilled.

Jim P. 
Évaluation :
3

So far my credit card is showing a charge when I picked up the truck and another charge when I dropped it off.

Gary B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Samantha F. 
Évaluation :
5

The location of drop off was not clean, but was what I was expecting for a tow service location. Don't expect sparkly shining floors or anything at this location LOL. Silly question. However, they are wonderful, welcoming people, will use again

Stephanie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY F. 
Évaluation :
5

Great helpful people

Richard M. 
Évaluation :
3

Space to crowed no where to park off the road.

TOMMY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

The owner was excellent!!!

Mark L. 
Évaluation :
5

It was a great experience I'd definitely recommend them great people

Jeff C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaitlyn M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jack C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONNIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meryldine D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Chani S. 
Évaluation :
2

I originally was dropping off at another location (Burnouts) on New Leicester Hwy. When I got there, everything was gone - no vehicles, no building, no signs indicating they had moved and were no longer a U-Haul dealer. After calling Burnouts, the owner said they had moved over a week ago and U-Haul was supposed to notify everyone. Didn't happen. Fortunately, the Wake Forest dealer was able to locate a nearby place to drop off.

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shirley S. 
Évaluation :
5

The owners were great!! More than accommodating and pleasant to deal with! Moving can be so stressful but they made this piece of it easy! Merci!

Michael M. 
Évaluation :
5

The best place to rent a u haul.

CLARENCE T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rick O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
5

Best location we've used so far.

DONNA M. 
Évaluation :
5

nothing, tina was exceptional. I have done business with davis uhaul and will continue to do so. excellent service, excellent value.

GIB C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS W. 
Évaluation :
3

Excellent service. Tina was extremely helpful sorting out my rental when the truck I had booked through U-Haul was not returned to her and so not available. It is rare that I experience such creative and pleasant service. Merci.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE C. 
Évaluation :
5

WAITED ON ME AFTER HOURS AS I WAS RUNNING LATE. MERCI

James D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DONNA Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FAYE Y. 
Évaluation :
1

I made a reservation in advanced and got a confirmation back with my preferred date(july,31,2015) and time( 9:00a.m. ),BUT when the time came to pick up the U-Haul it was none available and I was sent to another town and still no u_haul.After some calling around and one was found and I went there I was told the girl was at Lowes getting her washing machine and to come back in 45 minutes. Later still no girl and after giving my phone number I got a call and was told she would be there at 2:00 pm.When I get there there it was a problem with the miles on the odometer that is on my receipt. So she re does another one.when I get to my place it is after 3:00p.m. Not the 9:00 a.m. reservation time. So since I didn't get the U-Haul in time to get packed out I had to pay a whole another months rent because I left Saturday morning instead of Friday . And the milelage was actually 134186 out instead of what the U-Haul renters said 134255 it was,but they allowed me extra miles to make up the difference . I assumed they used the U-Haul for personal moving "products" and passed the Buck to you(U-Haul) and me.So NO I am not a Happy mover, so is there anything for me to expect to be done?

CURTIS B. 
Évaluation :
3

Excellent customer service, very professional.

LAURA G. 
Évaluation :
5

This location has the sweetest lady taking care of your rental . I just want to rate this place a 100 and then some .

SHANNON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael V. 
Évaluation :
5

They were so kind to let me leave my car while I unloaded my truck. Just moving to Asheville it's great to meet nice friendly people as I entered town. Very personable, I would definitely recommend them.

ALEXANDRIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA H. 
Non les évaluations ont été soumises pour cet établissement.

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