Poor Customer service, I don't blame the cashier because she doesn't know what to do because she hasn't done it before.
Tomasi u
Customer Reviews for Day N Night Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff were professional and courteous, but totally unprepared to actually process the rental pick up or drop off. At pick up they had to call a uhaul agent to walk them through the POS AFTER I indicated that there should be some amount of paperwork before I drive away with the trailer. I had to assist them understanding the verbal instructions and use of the iPad, at drop off I had to figure out the return process on my own as again they had zero experience with the process. Very nice people but if I were unscrupulous or unwilling to help this transaction would not have gone well.
Salvador C