Évaluations des clients Daystar Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Daystar Mini Storage

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JOSHUA M. le

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Le client n'a pas laissé de commentaire.

Felicia S. le

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I only give the location a 5* UHAUL has made this move a pain. Drove around for over an hour trying to find the place. Called the number several times. Finally found it and there was no UHAUL and the place was closed. Got a call 30 minutes later from UHAUL telling me that they didn’t show a truck where I was supposed to pick it up from. REALLY?! By that time we’re already 2 hours past our scheduled pickup and I had found somewhere to get a truck. THEN I had to pay another $60 after my $50 deposit that may be refunded in 5-7 business days. Absolutely disappointed and will let everybody that I know that’s moving this month, go to penske.

hubert h. le

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We pre-booked a truck a week prior to needing it. We received a confirmation the night before from the company but when we went to pick up the truck at the appointed time we were told there were none available. We had to go to another location to pick up the truck and were told there were no blankets available there. So we returned to the first location to get blankets. We were also not given a choice of return location. It was several miles out of the way. We called and changed to a return location closer to the destination. The staff should have paid more attention to our requests.

STEVE H. le

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They got the pickup time wrong. They had me in to pickup in PM instead of AM. Were it not for the good experience of manager I would have lost out on my truck.

Carol M. le

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Le client n'a pas laissé de commentaire.

Gerald P. le

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Le client n'a pas laissé de commentaire.

MELISSA C. le

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Great customer service.

michael b. le

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Le client n'a pas laissé de commentaire.

Dale S. le

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We delivered after hours and it was dark, unlit. Couldn't find the drop box for the keys. Finally man came out and took keys.

Bobbie G. le

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Le client n'a pas laissé de commentaire.

Angel H. le

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A little more explanation as to what is expected when returning the vehicle.

SUZANNE G. le

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Le client n'a pas laissé de commentaire.

paul z. le

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Le client n'a pas laissé de commentaire.

Ronnie E. le

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Second time we've rented a UHaul here. Both times we were happy with the experience.

Cliff M. le

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Outstanding service at this Joplin location. Many thanks!

Bill H. le

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Nothing. Very detailed Instructions were given at the time of trailer pickup. I didn't have any problems. The only improvement to the equipment, would be the the addition of a come-along. Other than that, everything was perfect.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Tracy H. le

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Le client n'a pas laissé de commentaire.

Tammy y. le

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Le client n'a pas laissé de commentaire.

Mark W. le

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Le client n'a pas laissé de commentaire.

STEPHEN B. le

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Le client n'a pas laissé de commentaire.

Cody G. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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It is very difficult to determine where exactly to drop off if doing so after hours. I dropped off during business hours, but no one was there. I called the number posted for another business in the same location and, lucky for me, got it figured out. More conspicuous signs would help; there are several buildings near the storage units/trucks, so it’s difficult to know where to go.

DEBRA R. le

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Le client n'a pas laissé de commentaire.

steve m. le

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Outstanding service!

Jerry K. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Got in and out quickly. Gave me extra miles which was very much appreciated!

Susie B. le

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Le client n'a pas laissé de commentaire.

Luke P. le

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Le client n'a pas laissé de commentaire.

Charles J. le

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Le client n'a pas laissé de commentaire.

sHANNON s. le

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Le client n'a pas laissé de commentaire.

Helen R. le

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Le client n'a pas laissé de commentaire.

RANDY R. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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People where very nice and easy to work with

Craig R. le

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Very shady location. I did not know if I was going to a very sketchy house or a buisness. I'm not sure why I was sent here and not to the actual Uhaul store in town. The truck also did not have cruise control which was a huge inconvenience.

SAMANTHA B. le

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Le client n'a pas laissé de commentaire.

JULY M. le

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My family always uses this location when we need to move locally. It is low cost and they are always very nice and helpful. He actually had me call my insurance to see if a rental truck was covered under my insurance policy. I found out it wasn't. Thank goodness he had me call first before I declined insurance. He went the extra step.

Christina M. le

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Make sure that all the location have the same order. I was expecting one size which was the 20 ft and they had me for a 15 ft. Good thing plans had changed and I wasn't going to Iowa because the 15ft was to small

mark p. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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Nothing it was great, they opened a hour early.

Alexis W. le

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Terrible experience. Had to change all plans to simply pick up the vehicle because the truck was not reserved where it was supposed to be. Given "complimentary" miles and days which were not beneficial in anyway. Unpleasant UHAUL pickup location.