We made a big change in our life and moved across the country and we couldn't be more thankful. Thank you so much!
Sean Gavin
Customer Reviews for Denny's Wrecker Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everyone was very nice and helpful.
Steve MaininiVery friendly and professional!
Phillip BurwellEmployee was filthy and smelled of urine and the lady was rude. I won't be returning to this location. Also you website it confusing when referring to location pick up and drop off.
Jacob bartonThey were very helpful!
VALERIE CAREYThe trailer had a broken wheel strap, making it unusable.
David HaumschiltFirst my wife was told she only needed a ball hitch to tow my Jeep when I needed a car hauler, then she was given keys to the wrong truck, tried to tell my wife that a 20 ft truck was a 24 ft truck. Then they set our delivery time for the car hauler for a location that was closed and wouldn't be open until after the New Year. When I called the agent, Carol, was rude and argumentative. It was an over all piss poor experience.
brittamy goodsellThe staff was very nice and helpful. Only issue: we had a reservation to pick up the trailer on a Saturday. They weren't open. I was able to call someone that was able to come down and help. She was great! Just wish that we could have avoided having to do that. Seems like an issue with the reservation system.
mike shawHelp us to get the uhaul off the hitch because we didn’t know how to take it off or how to prop it up
Cheyenne DanielsThe ladies at the front desk were very friendly and made the process easy for me. I would recommend this place to others, and of course I will be back. --Justin
Justin LloydWash the windows of the truck before renting it out. there was also something sticky spilled in the cab when we took possession of the vehicle but because the business was closed there was nobody to show this to!
Kathleen KasperTrailer was returned much earlier than planed do I get a refund for extra day’s purchase???? Was returned in the four day free window
Lynn FalterReally fast and accurate
Thomas BartholetAmazing kind people! They even fed me while processing my reservation. My kind of people!
JAMES COOPERLonger straps for the tires! Barely fit around my jeeps tires. Any bigger and the trailer straps wouldn't fit
Isaiah WhitworthKeep up the great work
Wes WaltersLower prices
SHANE ADAMSWonderful ambassadors of U- Haul. A real treasure and kind. Helpful in setting up my hitch; did not make me feel stupid for a mistake I did. They were all professional and diligent in their work. Great job!
ADAM ANDERSONThey are fantastic very helpful and polite, made is so easy and fast.
Terina KinderTrailers need trailer breaks
BENJAMIN MORRISThe truck was not clean inside or in the back and it was out of gas had barely a 8th of a tank quarter tank of gas
Jeannie PenaImprove customer appreciation attitude. Give me the impression that you appreciate my business.
SCOTT CAMPBELLMore restricted business hours
Robert AstonHave used the Dennys Wecker U-Haul in chubbuck for a very long time. Love them like family..Tori iis amazing !!!
CARRIE GRESICKI didn't meet with anyone at this location but I did speak with someone over the phone. I dropped the U-Haul truck off at night and left the keys in the drop box which made it nice and easy. I really appreciate that. However I was overcharged by $13 and some change because I wasn't given the proper amount or enough mileage and the customer service was decent while I wait for a phone call back regarding this matter so that it can be reversed.
Lisa LevineIt was closed when I dropped off the vehicle
Angelea MendezThe women were so helpful and cheerful..
Melissa NeiersWasn’t really concerned with it being clean I swept the trailer off, biggest concern was that the wiring worked and it did.. so all good.
Todd Sullivan UNRThe trailer had cement dust all over the floor, of course didn't notice until we started loading and pitting stuff down.
Rebecca MurphyDid not have boxes or other ancillary items I expect at a location. But the customer service was top notch in solving a couple of issues I had.
Darrell MoserDrop off was made very fast and simple!
Joshua MaydoleDenny's is a great place to do business. They got me set up right away and even had one of their guys help me hitch up the trailer in a snowstorm.
SCOTT STEPHENSDollies and blankets were not in the truck. Had to pick up items from another location. Huge inconvenience and put me behind schedule.
Sheldon EakinsIt was everything we needed
JULIE MARLEYGrateful for the friendly help and smiles. Pleasure to rent from Uhaul at this location.
Rick PhillipsThe center of the metal deck was slippery when my feet had snow on them. Use a nonslip surface on the entire deck.
PAUL HORNWindows were not clean and wiper blades didn't work properly; need to be replaced; fortunately for us it didn't rain. Driver mirror racketed and vibrated when going at 40 mph or more.Because of that and the noise it caused was almost impossible to maintain a conversation. Once again. lucky enough it didn't fell.
MARTHA NUNEZ-HAGIUSVery helpful staff. If I were to ever return to Pocotello I would use them again.
william abbottRien
Timothy MayFirst, I wanted a trailer...they said no trailers anywhere in the area (including several other dealers they said. So, I succumbed to getting a tow dolly. After paying $250 for it and hooking it up, found the lights were not working?! They gave me a business card and said I had to call this number and arrange to go get it fixed. What??!! Now it is MY responsibility to get this fixed?? And they wouldn't trade it for the other dolly they had there because "too much paperwork after it's already paid for"...crazy. Anyway, I call this number and drive the dolly (with no turn signals and 1 running light) to the main U-Haul about 3 miles away. Guess what...they have 5 trailers in stock!!! What happened to "no trailers anywhere?? The guy then proceeded to fix the lights on my time, again, instead of just getting me a working unit and sending me on my way. HORRIBLE experience overall and wouldn't recommend.
JEFF CHENEYAucun
MERRILL PAYNEDenny's is where I will always goto rent a u haul product . they are great.
Neil LearyInclude a ramp in the uhaul. I though they all included ramps but I was wrong. Maybe have the telephone operator go over what is included and not included on the over the phone reservation for the truck.
ALEXANDER ECCHERGood people to work with
tom iversonThey did great
brent heer