Le niveau d'essence du réservoir du camion était sous la moitié et l'établissement Jacques Lamonde n'a pas offert de la remettre à niveau. Quand nous avons rapporté le camion nous l'avons fait selon votre demande donc nous avons payer plus de carburant que nécessaire.
Michel Ouellet
Customer Reviews for Depanneur Jacques Lamonde
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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je n ai pas recu ma facture s v p me la faire envoyer merci
Surplus J RiouxService courtois et pas dispendieux. Tout s'est bien déroulé à merveille.
Hugues BouchardDommage que le samedi ne soit pas ouvert pour prendre le vehicule, ce qui oblige a payer une location journaliere et des assurances alors que le vehicule est dans la cour du u haul.
Emmanuel michelBien
jocelyne rodriguetrès professionnel, bonne écoute de nos besoins, je recommande cet établissement fortement. LE DÉPANNEUR JACQUES LAMONDE.
Etienne BriandGarage Lamonde tout était correct
jocelyne rodrigueLook in first because they was dirty ass fuck and they stole me 30$
Kasandra GaudetAvoir l'équipement nécessaires, comme on le commande. Que le camion soit propre.
Amin yarid Aceves gonzalezdes pneus d'hiver
Andrée BardLa seule chose pourquoi il y a une surcharge si je loue alleur style farnham via pohenegamook avec le prix de l essence se couterai moin chere louer un loue tek ou un simplex j'ai faite 1000 km dans le vide sa pareil beaucoup sur le prix de l'essence en plus la remorque saute quand elle es vide
frederic racineEverything was find
PIERRE TISCHUKPneu de rechange
René BérubéTrès déçu de mon expérience le camion que j’avais réservé pour la ville de La Pocatière n’était pas disponible, j’ai dû faire 1h 30 de route pour le récupérer à Pohénégamook.
Sylvain MaltaisBeing told to get my truck last minute from a location 2h15 away in the opposite direction I'm travelling. Offering me a 180$ discount then not applying it. Overall not a good uHaul expérience. Note: this has nothing to do with the personnel from both locations. This is a uHaul problem.
Patrick Legault200$ de gaz il a fait 30 litre au cent trop chere c une journée de 500$ louer un hual à 89.cen du km
Guy CyrGood service
Gilles FournierThe only thing's that I'm not happy about at all is that I have rented the U-Haul in Québec City and you don't give me the choice to go to take the truck at Pohenegamook, It was very far away from Québec and have taken me a lot of more time to do all the thing's that day. The other thing that I'm not happy about was the fact that the person that have call me to say that I needed to take the truck at Pohenegamook speak very very bad in French that I could not understand what he have say. A chance that the guy at the Depanneur Jacques Lamonde has called me a few minutes after to help myself.
Maxime FournaiseUn excellent service professionnelle merci
eric siroisService de qualité , impeccable , personne dévouée et professionnel
CARL JANSSENSEverything was perfect!
Louis BeaulieuTres bons service , courtoit, equipement pres et verifier avant depart a cette sucursalle est a conseiller a tous
Dany LevesqueThe service was excellent. Staff were very friendly. Keep up the good work.
stephen barnsdaleTrès bon service à la clientèle.
Danny LaplanteI had to drive 9,5 hours to go and get a trailer. It added extra mileage to my vehicle on an already long trip. But, I understand the supply and demand issue is across the board for everything due to the pandemic, etc. The trailer location was in a location where there was a language barrier but the guy was totally friendly and di. the best he could. He didn't notice the angle was wrong on the hitch to trailer, which I had noticed before loading and had to remove the ball and flip the hitch over to correct it. Also it should be mentioned to the driver to retorque the lug nuts on the trailer tires if they had recently been put on. I thankfully checked them into the trip and all 4 tires definitely needed retorquing.
Mark SkwarokExcellent service.
gille fournierWe had a pretty tuff trip with vehicles breaking down and being in a place where we had a language barrier. We were able to get help and set up on line with 2 wonderful agents. Devin in the New Brunswick area and Aril in the Montreal area. Both agent were super helpful and made what was a poor travel experience better. Very happy with all areas of service from booking to helpful staff at pickup. I will highly recommend Uhaul to everyone.. thank you
CLARK KRISTMANSONsuper service rapide et courtois merci !!
eric sirois10/10 Jacques lamonde
GHISLAIN GRENIERTrès bon service et rapidité du concessionnaire qui ma louer la remorque
pascal blierun gros merci
raoul ferlandrien .tout est parfait.
jean-guy briandJ’avais besoin d’un cube pour déménager d’Ottawa et Yannick a donné un excellent service.
Jerome Grand MaisonThat was perfect, the gentlemen attached the trailer for me and checked that all lights were operating properly before I left. This convinces me I do not need to have my own trailer :)
John Thomastres bon service
Raymond CoteBien
Michel Chénardtrès très bon service sans hésité je le recommandrais a la famille et amis
blondin plourdeA la prochaine
mario Landrysuper service le propriétaire a installer la remorque sur mon camion ce fut très facile merci !!
eric siroisAGAIN, THEY DON'T KNOW ANYTHING! THE JUST SAID EVERYTHING OK, BUT YOU DEBIT 333$ SURPRISE ON MY DEBIT CARD! NO ADVERTISING NO FUCKING ANYTHING!
melissa st-jacques