Customer Reviews for Devon Self Storage DLS
(U-Haul Neighborhood Dealer)

127 évaluations

1725 Lakeside Ave   Saint Augustine, FL 32084

(904) 825-1238

Heures d’ouverture

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9:30 am - 4:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 9/20/2025: Fermé
  • 9/21/2025: Fermé
  • 9/22/2025: Fermé
  • 9/23/2025: Fermé
  • 9/24/2025: Fermé
  • 9/25/2025: Fermé
  • 9/26/2025: Fermé
  • 9/27/2025: Fermé
  • 9/28/2025: Fermé

Afficher toutes les heures

Services dans cet établissement :

Pour nous contacter

(904) 825-1238

1725 Lakeside Ave
Saint Augustine, FL 32084

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9:30 am - 4:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 9/20/2025: Fermé
  • 9/21/2025: Fermé
  • 9/22/2025: Fermé
  • 9/23/2025: Fermé
  • 9/24/2025: Fermé
  • 9/25/2025: Fermé
  • 9/26/2025: Fermé
  • 9/27/2025: Fermé
  • 9/28/2025: Fermé

Afficher toutes les heures

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent service, clear directions, reliable U-Haul location!!

JASON Z 
Évaluation :
5

I recently rented a uhaul through Devon self storage to help my daughter with moving into her very 1st apartment. And with that being very emotional and a bit chaotic experience the renting of a uhaul through Devon self storage wasn't. Rosalind greeted us and was just so kind informative and patient with all the questions we had. She directed us with just what we needed making the rental process smooth and easy. The uhaul we rented was just the right size, clean and the return process just as easy. I want to thank Rosalind for making that day just a little easier.

JADE M 
Évaluation :
5

Customer service was wonderful. Very helpful and kind. Would recommend to others.

Celestino D 
Évaluation :
1

Better staffing she was rude, truck was left in a mess and they failed to give us all Information. I'd truly appreciate getting a refund because it was the customer service I've ever had

BRIAN P 
Évaluation :
5

The manager had the vehicle ready for my family and provided excellent customer service when my reservation was incorrect.

JANET M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHASE S 
Évaluation :
5

Everything went very well.

WILLIAM K 
Évaluation :
5

Staff was excellent thank you for the great service!!

TIMOTHY H 
Évaluation :
5

Excellent customer service!

Richard S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER S 
Évaluation :
5

Easy. Smooth process. Thank you.

Desiree F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARIAS W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALTON M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANJILEE Y 
Évaluation :
5

Super easy to rent. And the staff is very helpful.Cause my wife lost a piece of jewelry and they let us back in the u haul after we rented and we found it.

Jason M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE C 
Évaluation :
5

Although the location and office manager we excellent and would highly recommend, U-Haul itself I would NOT! The ordeal I went through renting this truck online was horrible! I needed a truck for first thing yesterday morning so I went on your website the night prior and found a 15' truck at that location and the website limited me on time choices to just that evening (a rang of like 9:15pm-midnight) but I needed to pickup following morning. So, I tried to change it to that next mornings date but then it only allowed me to choose afternoon hours for picked. There was NO option for yesterday morning. So, I went ahead and chose that first night and selected 9:30pm ish and set the time needed to 16 hours, which was about 2pm next day when I knew I could have it back and went ahead and reserved. I also followed up with a message on the website stating that the website didn't allow proper reservation times and to be aware I wasn't picking up until next morning. When I showed up in am to get my truck you guys had already cancelled my reservation and it was supposedly reserved by someone else. It took 3 different calls to to to reserve another and it was only a 10' avail so I had to make TWO trips costing me DOUBLE in mileage fees, gas and time!!! You guys probably wont even read all I was I said so I'm probably just wasting more of my time. Anyway, it needed to be said!

Joseph M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIS L 
Évaluation :
5

Awesome people!

ELIZABETH A 
Évaluation :
5

Super helpful and nice place

BONNIE B 
Évaluation :
4

The team here do a great job!

PAUL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW W 
Évaluation :
3

I was told that this location was the closest to where I was moving- it was actually the further one from me - there were two other locations within 2 miles and they sent me to one that was 24+ miles away!!!! Which I did not know until I got to St Johns! This location was closed on Sunday- my drop off day! I tried to bring it back on Saturday but the staff was about to leave and couldn't stay late because I had a 30 minute ride- due to U-Haul picking the drop off location! The staff was very pleasant about the situation, but there would not have been a situation if they chose a closer location! So overall I would have done things different.

Pam M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANELLE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK L 
Évaluation :
5

Excellent service & the drop off was easy and the woman that assisted me was delightful! Highly recommend

MARGARET H 
Évaluation :
5

Have the truck reserved at original location 3 miles south ready for p/u. Devon location saved the day

DANIEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTNY D 
Évaluation :
1

Broken sun visor, dirty truck not cleaned and ROACHES

KATHLEEN S 
Évaluation :
5

Nothing! This gentleman was outstanding. He was friendly, fast, efficient and knowledgeable . Our best experience yet with uhaul.

GUY H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIAH W 
Évaluation :
5

Everything was ready on time and rental was super fast and easy. Definitely would use this location again if I need truck rental!!

Marcelo R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marius b 
Évaluation :
5

She was fabulous. I would use her in a minute again!

guy h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL S 
Évaluation :
5

Great people who went above and beyond

Christopher W 
Évaluation :
5

Honestly I have no suggestions, I was given instructions that were easy to follow and the associate was very pleasant and helpful

Rebecca O 
Évaluation :
5

Excellent service à la clientèle.

EDWIN W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria L 
Évaluation :
1

For what it's worth ! Look up my original comfirmation order #80033584. That location ON The Spot Outdoors in St. Augustine ,Fl. never had my 15 ' truck I made reservations for days before. Finally they located one at this location .My u-haul expience tured into a very , very disappointing day and one that will never happen again.Good -bye U-Haul.

ROBERT T 
Évaluation :
5

We use this facility for all our moving & storage needs. The service is excellent, professional, reliable and we could not be more pleased.

valerie w 
Évaluation :
4

A/c did not cool. Broken gas cap. But truck ran and braked well. Service was friendly.

John C 
Évaluation :
5

No complaints

SHERRI N 
Évaluation :
5

Rosalyn helped me and was extremely warm. Her customer service skills went above and beyond and she did more than was necessary to help me and make the drop off extremely easy and stress free!

Sofia I 
Évaluation :
5

I highly recommend Devon's Self Storage. The agents are very professional, patient, informative with any inquires and polite. Excellant service top to bottom. Safe pick up and drop off location.

John w 
Évaluation :
5

This is the best uHaul location I have ever rented from.

Robert C 
Évaluation :
5

Excellent service with representatives that go above and beyond.

Ricardo R 
Évaluation :
5

Made a stressful time a lot easier to get past. Was a very smooth rental.

Chester W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B 
Évaluation :
5

Clean the units well, we rented a truck and it was full, the cockroaches came out of the truck, the cockroaches ran around the outside of the truck and that is not good because our belongings get infected. We sprayed it but it was super unpleasant to make the trip with the cockroaches running all over it. our skin and our things

RADOISHKA P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen L 
Évaluation :
5

Rosslyn was amazing!

Timothy M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID C 
Évaluation :
5

Rosalynn was fantastic. She explained everything clearly and made the whole process simple and easy. Thank you very much.

James M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONEY W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alphons V 
Évaluation :
5

Love all these amazing guys at this location they always have been great!

Aishwarya E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred H 
Évaluation :
5

The Devon manager was very prompt in leasing the truck to me when I arrived. She gave me a fairly new very nice 15 ft. It was the best for a journey with gusty winds and rain. The truck drove well and had good wiper blades and washer fluid. Merci.

NANCY R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Afton M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gladys C 
Évaluation :
5

Very friendly and excellent customer service! Je les recommande tout à fait!

Thomas G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby W 
Évaluation :
5

I have rented from this location several times the lady that runs it is great.

elissa s 
Évaluation :
5

Rosslyn was extremely knowledgeable and answered every question thoroughly. She was friendly with outstanding customer service skills. We will go there for all our future moving needs.

David A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B 
Évaluation :
5

We drive past several other Uhaul places to go to this one because of our great past experience there, and we will continue to do so.

Eileen B 
Évaluation :
5

It was great! No changes are needed

Emily T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey A 
Évaluation :
5

Service was excellent no room for improvement. Very happy. Thank you.

chris m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric k 
Évaluation :
5

Merci

Luis A 
Évaluation :
5

They always go above and beyond to accommodate my rental needs!

STACEY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G 
Évaluation :
5

Professional and friendly service

Thomas W 
Évaluation :
4

The hassle of trying to rent with an out-of-state ID was a pain while trying to do it on my cell with no agent present was over the top.

Michael N 
Évaluation :
5

Rosslyn was a big help

CHESTER W 
Évaluation :
5

larger key hole for return/tell customer to use door slot rather than just look at writing on key

Joseph G 
Évaluation :
5

Roslyn was very professional, courteous,and knowledgeable. I will recommend this location to family and friends.

Paul F 
Évaluation :
5

Rosslyn was amazing! Drop off put us in the pouring rain so she met us with an umbrella and protected us from the rain! Van was super clean! She was very thorough with the rental procedures and broke down the rental fees for us!

Bertha L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACEY S 
Évaluation :
5

This was an excellent location, and the customer service was top notch. I will rent here again for sure and use any services they offer should I need them. The two people I dealt with were an absolute pleasure and made it an enjoyable experience.

Michael K 
Évaluation :
5

Service was awesome! Roslyn and the other young lady working at the office were extremely kind and helpful. I'm not going anywhere else in St. Augustine to rent a vehicle.

Becton C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE R 
Évaluation :
5

Great service.

EDWARD R 
Évaluation :
5

The price could be a little lower

Mae B 
Évaluation :
5

I'm in the flooring trade business. My day starts around 8am. My recommendation would be to have some of your branches open around that time.

Jose G 
Non les évaluations ont été soumises pour cet établissement.
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