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KEVIN F
Customer Reviews for Devon Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Better picture of lock box position
Mark SEveryone was very friendly and helpful
Melanie YThe front desk lady was so nice and super helpful!!!!
SHAWNA MLockbox was not ready, had to wait an hour for someone to arrive to get us the key from inside. I even called the day before to ensure all would be ready for pick up.
Krista HNeeds to be washed but it was a good experience
ANTHONY MI had this van for no more than four hours less than 40 miles used. Don’t advertise a price and charge another.
Valdo VVery professional and friendly
KEVIN CThe lady working the front counter was terrific!
Michael MMy first time experience overall was easy and great! No problems no complications and no complaints on my end! Thank you both for all of your help!
Tyesesha TN/A Great Customer Service from Great Team Players and Staff Members: Carmen and Her Team are Always willing to Help Would definitely recommend to Family and friends
Murry GClean the inside of the vehicle and ensure that other participants who use the vehicle to ensure there is a full tank of gas for the next participant who rents the vehicle.
Derrick HNot charge per mile.. if u say $19 it should be just that plus tax unless you need extra add ons..
ASHLEY SNothing at all ! Couldn’t ask for better customer service . Thank you Carmen
FELICIA NExcellent service. Very helpful. Gave information needed.
MARIBEL RMake sure trucks are cleaned out before renting and check air conditioning.
DORIAN HMake sure truck us clean in the compartmentsClose my contract out when I arrive . Unsure if I was charged properly.
ROSALYN GMake sure truck us clean in the compartments Close my contract out when I arrive . Unsure if I was charged properly.
ROSALYN GPeter and Juan were very helpful!
Gregg FStole my money with hidden fees
ROSALYN DNA
Timothy RThey over charged me for a uhal and trying to get more money out of me
Tamiya SEh, the only thing is the cab of the truck smelled a little like cigarettes from a previous renter. But the staff was super helpful, friendly, and you could tell they wanted to make sure everything went smoothly.
Stefani WSpilled coffee all over the seats, used fork on the floor of car, and the window was left open while it was raining so the car was wet when I got in it.
CRAIG MTo be clear when explaining the cost, no final surprises
VAUGHN FAssociate was very helpful and professional. She made this experience with uhaul stand out and I would definitely do business there again. Her sunny personality made the transaction smooth and enjoyable.
STEVON RHappy with our experience
Rebecca Onull
FRANK Bnull
Robert DPeter and Carmen were very friendly and helpful
Chris CIt seems like a scam. I’m still trying to figure out how we get to 24 - $175 after the hold. Regardless I don’t recommend, just find someone with a vehicle and pay them. A discount would’ve been nice lol
JOSHUA RHappy with our experience
CHRISTIAN BSpilled coffee all over the seats, used fork on the floor of car, and the window was left open while it was raining so the car was wet when I got in it.
Craig MAssociate was very helpful and professional. She made this experience with uhaul stand out and I would definitely do business there again. Her sunny personality made the transaction smooth and enjoyable.
STEVON REh, the only thing is the cab of the truck smelled a little like cigarettes from a previous renter. But the staff was super helpful, friendly, and you could tell they wanted to make sure everything went smoothly.
STEFANI WThey over charged me for a uhal and trying to get more money out of me
TAMIYA SQuick and polite service. Thank you
ROBERT ATo be clear when explaining the cost, no final surprises
VAUGHN FTheir customer service was excellent 👍
ROCHELL DThe only thing I would recommend is that they keep an eye on the maintenance of the vehicle such as tire pressures and oil changes. The first 2 vans I was give were on 0% and 1% oil life respectively. One of the vans had a tire that was down 40lbs
JENNIFER CCarmen and Jose are very profesional and help me with the process of renting a van . Both speak Spanish and helps a lot to understand the best way to rent a truck .
IVAN BTodo bien muy buena persona
Rafael PCustomer service was very helpful and kind to explain details.
JOSE MUnfortunately, I can't give the location a higher rating. The computers were not working and I had to telephone Uhaul to complete the transaction. The worker there was incredibly helpful and knowledgeable, but the computer failure made the transaction cumbersome. Good site, good personnel, computer failure and a difficult initial equipment rental.
GEORGE RTodo estuvo genial el Personal era maravilloso todos muy atentos , Carmen , Juan y Pedro unas amables personas
JUAN RVery patient, I didn't have an actual card and the lady helped me putting in the card number repeatedly until we got it to work
VAUNE TSuper helpful staff and took care of everything
TIMOTHY MI would like to say thank you to Mr. Pete. I expressed to him that I was yet still having a good day after being evicted. He took care of all of my needs and he was very sensitive to my situation without judgement. Walking into Devon’s storage to rent a unit/U-Haul I walked out with true joy and appreciation on the first day! Thank you also to your team that assisted I am truly grateful!
DANESHA PThe truck has an odor, but otherwise was clean. Customer service was great!!
DANIELLE FBest location to use
ROBERT MGreat rental experience, would definitely use again.
JENNIE EHelpful, friendly and informative. We got what we needed, when we needed it, leading to a mostly stress-free move! Thank you!
Michael CThe staff was very friendly! They made the process so easy!
Aleisha MMake the in store transaction faster
STANLEY KVery kind costumer services. 👍
Hector AAwesome Customer Service to both Gentleman that helped me.
Cornisa CThe staff were friendly and kind
ALI B