Le client n'a pas laissé de commentaire.
KEVIN M
Customer Reviews for Diagnostic Tune
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
$220 for less than 15 miles and 2 days is absurd
Richard FEasy to rent from
LUIZ DTenant came to drop off area and was curt about that trailer was being unloaded in wrong place
FREDERICK BFast and easy great location to rent from
JASMOND HIt would be better if they provide an introduction to the truck. I needed to learn about the features on my own.
STANLEY ZExcellent service. Unit was clean and ready to go. Pick up was quick and professional.
JAMES IIt was an after hours drop off, the exterior is not very inviting. Can't tell you about the interior. Also cannot speak on the personnel as I didn't speak to anyone,. I didn't like that they charged me a $50 cleanup when there was just a few crumbs in the cabin. I would think that incidental and they were cleaning anyway it certainly wasn't excessive and the back was swapped out. Not to mention $50 for 10 minutes work. It's a little ridiculous. Especially after paying well over $2000 to rent the truck for a week
joseph mThe location was closed that day and the only notice was a handwritten sign on the door. The location is also at an inconvenient intersection and made it difficult to get in and out of.
Matthew MThe person who we did drop off with was very rude and condescending acting as though we were at the wrong place without even taking a look at our paper work, which in fact showed we were at the correct drop off location. We will NEVER use this location or recommend to anyone!
RACHEL KThe trailer was very good 😊 no problems at all
Cassie Hsmooth process thanks again
Philisha PRented couple times from here very convenient and easy
stephany gVery friendly quick and easy no waiting
stephany gWe love the staff at this location. We had to update our return 3 times. They were always patient and understanding. These folks hear are the real deal ! Caring - Polite - Professional THANK YOU !!!
WILLIAM HEasy simple and quick. Will be renting again
Henry tEverything was great, simple and efficient
Keith BThey have dual services happening at this location, so the desk is left unmanned (it was the case when I picked up/returned my truck). Other than that, the process was smooth.
acquinetta mCheaper rates.
lee nThe attendant was very professional and kind.
Daniel SStart out with a full tank of fuel. That would make it much easier to return the truck with the correct amount upon turn in.
Stephen EJim at this location was kind and helpful. He tried to take care of the pad situation (refund), but could not. He listened and did try to help.
Jamie JGreat experience, no improvement needed
Kermit AService amical
lluvia hMade a reservation for a 26' truck. Went to pick it up and there was no truck. The location representative sent us to the main location in Panama City because they had a truck. We showed up, no truck available. We were then sent to a third location and final got the truck we reserved and was able to take it after 2 hours after our scheduled reserved time.
Thomas CWe dropped off after hours
Richard MEasy pickup of the trailer
David WWould have preferred to pick up at your 1000 15th St. It was on a very busy corner intersection and if it had been raining or muddy would have been even harder to manuever thru little lot to street. Jim (I think) did hook up trailer to our trucks hitch and checked us out expediently
MARVIN KI dropped off the trailer and the truck here so I didn't deal with anyone personally.
Kimberly WIt was difficult to see where to enter the facility; eventually a guy came out and ask that I backed in, he was able to help me.
Cindy BAmical
Luis MOwner was overworked. He cannot handle the traffic.
Michael CAbout 30 minutes after we picked up the trailer, we realized the right blinker and brake light was not working. We called to let them know, and they asked us if we wanted to return it, but we declined. Excellent customer service support in the phone and during the pickup.
RONALD MHave the option of furniture blankets and appliance dolly available with the truck -- break the seal and the cost is added to the bill.
John DDrop off was easy
Nik WThank you! I appreciate being able to rent equipment at the last moment. Very very helpful. Will recommend.
susan l