Clean up corporate headquarters to make their jobs easier.MIREK M.
Customer Reviews for Dillon Road Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Louisville, CO 80027
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h30 pm
- Dim : 9h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gregory C.
Better notify the customer if equipment will be picked up at a different location.Ben H.
There were already 2 very large uhaul trucks parked at this location when we dropped off. It took us nearly 30 minutes of maneuvering to get our truck parked there as well.Gregory J.
Kelley has great customer service.Emily W.
Le client n'a pas laissé de commentaire.ZACHARY B.
Le client n'a pas laissé de commentaire.William W.
Not many trailer in northern CO. Thanks for having one available.Russell J.
We did an after hours drop off. Online process was easy and we were done within 15 min.Jeremiah C.
Le client n'a pas laissé de commentaire.GARY S.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.WELDON M.
Le client n'a pas laissé de commentaire.Paul P.
Le client n'a pas laissé de commentaire.Hunter H.
Not much space for after hours drop off, Internet connection was poor and took extra time or self check in process.Jennifer W.
Trknowledgeable. On time with supplies loaded just as requested. Office staff was friendly and knowledgable. I strongly recommend this Uhaul location.Mark L.
Great experience! Easy to rent and the staff at this location are very friendly!Rebecca K.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.Juan Jose N.
Le client n'a pas laissé de commentaire.derek P.
Provide better customer service throughout. First off, reservations don't mean a damn thing and there is little motivation to help rectify issues. There was no attempt to go above and beyond to help when reserving a truck and towing equipment was not available. It took constant and continued badgering to get equipment lined up after several of my reservations were canceled by the company. Add this to the constant waiting on hold for hours upon hours to speak with someone Then, once I arrived at my destination, the truck was stolen and again, I was on hold for hours and passed back and forth between departments with really no sense of urgency to help me out or communication on what I needed to do let alone providing any help. It took me calling and calling to eventually find a rep, Stephen, whom actually helped do something about my problems and issues. Aside from Stephen calling about the equipment, not one person, manager or otherwise, contacted me to check in or help recover the vehicle or help me in any way.Jeremy K.
Le client n'a pas laissé de commentaire.DANIEL B.
Excellent service à la clientèleKimberly F.
The woman who helped us was super friendlyErik B.
Le client n'a pas laissé de commentaire.Paul S.
Return was fast and easy!Jonathan L.
Le client n'a pas laissé de commentaire.derek P.
Le client n'a pas laissé de commentaire.Julie T.
Le client n'a pas laissé de commentaire.Dom K.
Le client n'a pas laissé de commentaire.Greger G.
A little disappointed in the condition of the truck. It was a truck that has been in the fleet for a while. High mileage and the exterior of the truck had quite a few dings in it. The truck did work fine for my short move.Stanley Y.
Le client n'a pas laissé de commentaire.Emily H.
Le client n'a pas laissé de commentaire.Benjamin M.
Everyone was very friendly and helpful. The storage location was busy that day and I felt like I got outstanding service. Fortement recommandé!GERALD R.
Everything was so easy! The van was clean and in great condition. The price was fair and customer service fantastic!Kerry K.
Le client n'a pas laissé de commentaire.Phillip M.
Le client n'a pas laissé de commentaire.Jennifer B.
such a smooth, safe and easy process! I appreciate the online services to make it quick and easy.Danielle D.
Le client n'a pas laissé de commentaire.Christina V.
Le client n'a pas laissé de commentaire.john B.
Le client n'a pas laissé de commentaire.Justin F.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Joseph W.
everything went smoothly.DANIEL F.
Le client n'a pas laissé de commentaire.Eve W.
Le client n'a pas laissé de commentaire.Aimee A.
The folks there were very knowledgeable and helpfulStephen S.
Great and friendly staff with excellent equipment. Arrived on a very busy day, but received professional and prompt serviceChristopher L.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.SUSAN K.
Fast and efficient pick up and drop off process. The Sunday office hours are very convenient. Heather was very helpful and a pleasure to work with.Michael S.
Le client n'a pas laissé de commentaire.Keli B.
Le client n'a pas laissé de commentaire.ROBERT H.
The staff was so friendly and awesome to work with,Ruth B.
Nice folks. Thanks!Robert D.
Le client n'a pas laissé de commentaire.Daniel G.
Wear face mask correctlyRUBEN Q.
Nothing. Everything was great.TIMOTHY T.
Heather helped us return our auto transport in a snowstorm! A+ for her friendliness, professionalism, and going above and beyond!David S.
Le client n'a pas laissé de commentaire.James G.
Heather was great with getting us set up! Merci.RYAN A.
All went wellMAURICE M.
Nothing. Heather was great at explaining what an infrequent renter needed to know.Larry L.
Le client n'a pas laissé de commentaire.Gregory R.
Le client n'a pas laissé de commentaire.Saliya P.
Thank you. Great experience; helpful staff.KIRK F.
Le client n'a pas laissé de commentaire.Geoff B.
Everything was great!!!!DAVID S.
The staff are very friendly and helpful.Patrick G.
Friendly and professional.MARIJA K.
Le client n'a pas laissé de commentaire.Dustin P.
Le client n'a pas laissé de commentaire.DANIEL JOSEPH K.
Le client n'a pas laissé de commentaire.Katie D.
Le client n'a pas laissé de commentaire.Nadezhda L.
Le client n'a pas laissé de commentaire.Audrey G.
Price was different from what it said onlineGary F.
Nothing I can think of. Check out and in was very friendly and easy.WENDY S.
Le client n'a pas laissé de commentaire.JOHN C.
Very nice facility, friendly and helpful people. I would highly recommend it to others.MARK V.
GREAT STAFFLOUIS-LAURENT D.
Le client n'a pas laissé de commentaire.CHARLES WAYNE T.
Le client n'a pas laissé de commentaire.William N.
Le client n'a pas laissé de commentaire.Valerie V.
Le client n'a pas laissé de commentaire.MARY S.
Le client n'a pas laissé de commentaire.Whitney T.
Le client n'a pas laissé de commentaire.Mitchell H.
Truck wasn't clean but it ran greatKENNETH S.
My issues are not with the employees working at Dillon Storage. They were understanding & repeatedly made-up for U-Haul's mistake and lack of customer service. When a loyal customer is concerned with packing, U-Haul is supposed to be a RELIABLE service & understanding to ALL customers' NEEDS. Reservations are made ahead of time, I expect your company to honor those & live up to your reputation. I'm disappointed in your company, & look forward to future business with your competitors.Kamran S.
Everyone there was wonderful. I had to come in twice for two different vehicles and they remembered me, which was really nice. I would highly recommend this locationJanet B.
Very friendly. and helpful.Will definitely go to this location again.Jennifer S.
Le client n'a pas laissé de commentaire.LUKE R.
Excellent service à la clientèleMarcus F.
Le client n'a pas laissé de commentaire.David F.
Clean, well-stocked with moving and storage essentials (boxes, tape, shrink-wrap, etc.) Also friendly, helpful and professional. Open full days, 7 days a week.Helen S.
The people were great!John C.
The passenger side mirror was one hundred percent loose and did not stay in a fixed position whatsoever. I adjusted it at the start of the trip and noticed it was loose, but I didn't think it would change without a person moving it. I was wrong, even the wind when you are driving was enough to reposition it to a new angle. I was driving in the left lane (closest to the median) on the interstate after just picking the truck up. Once my exit was near I began to merge over to the lanes on the passenger side in order to exit. I was in relatively heavy traffic at the time and because of the mirror not being functional I could not see ANYTHING on that side of the vehicle. Merging over multiple lanes completely blind to other vehicles was terrifying and dangerous. When I picked the truck up the individual helping me said "this is one of our trucks that lives here, so we know every inn and out on it". If they knew the truck's condition so well they should have been aware of the fact that the mirror was completely loose and non-functional. Secondly, I paid for a dolly and did not receive it. The worker helped me in person get the truck and even pulled it around front for me, so he should have given me a dolly or had one in the bed of the truck beforehand (This was a reservation from several days prior to pickup). Not having the dolly required me to lift much more by hand and even made certain aspects of the job impossible. Last but not least, they showed a 7/16 fuel tank level on checkin. In reality the tank was quite a bit lower than that.Grant S.
Excellent location. Excellent service. Used them two to three times and I'll use them again or try to recommend the location to others.Jason G.
I was very impressed and everything was taken care of for me. It was a seamless effort to pickup the trailer and the representative took care of hooking it up correctly and answered all my questions. Very easy!Bruce J.
I tried to rent in Erie, Co., which is 4 miles from my house. But because of what exactly, am not sure the reason, I was forced to drive to Louisville, Co, which is 10 miles away from my house. And your company charges 1,04 $ per mile driven. So had to pay an extra 12,00 $ on rental because forced to use a further away facility. I find that unacceptable, and not happy about that at all. Otherwise, expereince was good besides that factor involved in the process!DAVID R.
Le client n'a pas laissé de commentaire.John S.