Évaluations des clients Dirty Deeds Garage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dirty Deeds Garage LLC

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Kyle K.
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things went rather smooth, even though, I thought this piece was paid for when we placed the order but I had to go back to my bank, withdrawal money, go back and get the part. sorry for the lateness, been unpacking waiting for us to get internet out here

casey S.
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Le client n'a pas laissé de commentaire.

suszanne W.
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Very nice people working there. Very very very nice !!!!!?????????

kim L.
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I could not pick up during working hours so it was so hard to pick it up your customer service is not great. I would not recommend uhaul to anyone

Erik W.
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After being told to drop the truck off here, and providing all the pictures requested showing the condition and location of the truck, I was still charged 2 fees. I was charged a cleaning fee for a clean truck and I was charged an after hours service fee. Why?!?! No one ever helped me. I dropped it off and put the keys in the drop box.

Mark H.
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It is very heavy to lift up to attach to the trailer hitch. They needed to bring out a fork lift because the owner at the location had a bad back and mine isn't good either.Had he not had a forklift to lift the tongue of the u haul up on the ball I dont know what we would have done.

frank V.
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Le client n'a pas laissé de commentaire.

Ann J.
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Le client n'a pas laissé de commentaire.

Larry T.
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Make sure the trailer light wiring is in working order

Stanislav T.
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Le client n'a pas laissé de commentaire.

Tammy R.
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Super helpful, awesome customer service!! Thanks Tina!!

susan O.
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Le client n'a pas laissé de commentaire.

Scott H.
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Le client n'a pas laissé de commentaire.

Peter L.
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Le client n'a pas laissé de commentaire.

BRIAN M.
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Dogs barking and fighting inside location. Truck's check engine light came on and truck stalled out whenever idling.

Niiki H.
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My reservation was for noon, but when I showed up at 11:50 am, no one was at the location to give me my keys. I had to wait until 1:00 pm for someone to show up. If the location knew they would be closed during my reservation time, it would’ve been nice to have been told this in advance!

Dennis C.
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Le client n'a pas laissé de commentaire.

Chad P.
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Friendly service no frills

Brandon S.
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The guy told me to drop it and he said that's it. Then a few days later I get a call from uhaul saying it was not checked in. And I told them that it was drop off on Monday at 10:30 a.m. two hours before it was do back. So dirty deeds garage cost me more money than it should have been. I am VERY VERY mad about it. I think I should of got a discount or they should pay for it. Since it was there fault for all this BS.

JIM S.
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Le client n'a pas laissé de commentaire.

kurt K.
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Keep up the excellent customer service

Kelli S.
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Dirty Deeds accommodate me 100%.

Corey H.
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Le client n'a pas laissé de commentaire.

mary B.
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Very helpful and personable. Will always go back.

Larry T.
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Le client n'a pas laissé de commentaire.

TONY D C.
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Keep up the good work! I couldn’t be happier with this bussiness.

barbara B.
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I had called them to verify how to drop off the vehicle. All she said was they like pictures taken of the vehicle. And there was a drop box for the key she did not specify that the pictures had to be taken and could not be uploaded from the phone. So by the time I took all my pictures we had dropped the key in the box and I couldn't get back into the truck to take dashboard picture which I already had one but I could not upload it. I understand why you do that. but I had no idea that was the process. You need to specify that in the drop-off information

ROBERT M.
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Le client n'a pas laissé de commentaire.

Joseph C.
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Erica from U-Haul corporate in Milwaukee was incredible!!! She deserves a raise, a bonus, a weeks vacation!!!!

Andrew P.
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Le client n'a pas laissé de commentaire.

Andrew P.
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Le client n'a pas laissé de commentaire.

JOHN S.
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Le client n'a pas laissé de commentaire.

Henry R.
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This location is helpful and will contact them directly anytime I need help the uhaul phone bank does nothing theses guys took care of us 100%

Nicholas Z.
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I was charged 25 dollars for a cleaning fee after meticulously cleaning out the truck.

Vibhor S.
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Please keep more trucks and Vans in Madison, WI. I had to go 50 miles to get this truck.

jerry B.
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Tina and Greg are awesome, with FAST friendly service! Very knowledgeable, and very helpful! Thank you Dirty Deeds Garage!!

jerry B.
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Cannot improve on my experience! Dirty Deeds garage, Tina and Greg specifically were outstanding! Helpful, knowledgeable, and friendly! You know that Moving is stressful! They helped eliminate stress through their assistance, speed, attentiveness, and friendly, helpful communication! I had a relative that had a bad experience with UHaul. He told everyone not to use UHaul... but this was a painless experience! I came away feeling good about my move! Thanks Greg and Tina!

Hollie W.
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Le client n'a pas laissé de commentaire.

Katherine B.
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Tina at Dirty Deeds was very friendly and informative. Excellent staff. We were happy to find a new local automotive service and repair business that we feel is honest and experienced!

DEBORAH G.
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Le client n'a pas laissé de commentaire.

Keith K.
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Le client n'a pas laissé de commentaire.

Karen R.
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She was helpful and friendly

rob J.
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Great

roger E.
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Great place to work with

Allen G.
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Le client n'a pas laissé de commentaire.

James T.
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Very helpful and courteous

Derek S.
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Placed a reservation 2 weeks prior to our move and was called the day before (on a Sunday) letting me know the truck I ordered was not going to be available unless I wanted to drive 50 minutes to a location that had one. I then called U-Haul and they said they could get me a truck at this location (still about 20 minutes away) and that they would upgrade me to a 26 foot truck for free rather than the 20 foot truck I reserved for this inconvenience. I then went to pick the truck up at 830 like my new reservation stated, and was told they don’t do U-Haul until 9:00 and that they did not have a 26 foot truck available. They ended up getting me a 20 foot truck and got it to me around 8:45, however when getting in the truck, I noticed the windshield was cracked along the entire bottom of the window and was told by the representative to take pictures and that she would write a note on the contract saying that there was indeed a cracked windshield. I was never asked to do a walkaround of the truck or check for cleanliness prior to being given the keys. This does not entirely fall on this dealer, but also the overall failed experience with U-Haul.

Jameson A.
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To inform customers that they don't get money back if they return the rental truck back earl then the days that they asked.

Elizabeth S.
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I was refused my invoice twice. He was rude, no customer service and unprofessional. He overcharged me - now I’m stuck trying to get my money back. Another Uhaul Rip Off. This has been a nightmare.

Rodney C.
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Le client n'a pas laissé de commentaire.

nicholas H.
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The guy at Dirty Deeds didn't appear to know what he was doing. We arrived at 8:45am and the sign to the shop stated open. We walked in and informed him we were there to get a truck. He stated "we don't open until 9am". He then needed my credit card, drivers license, my brothers information as a secondary driver, and also changed my insurance option. I did the express checkout days before so I would not need to do this. I found the truck was not clean in the cab or in the bed. The windshield wipers WERE AWFUL, the windshield fluid froze and we had to pull over and wait. No ice scraper in the truck. Not a happy customer.

Ed N.
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Nothing

Kaye T.
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I am trying to get confirmation my paperwork was received at Dirty Deeds Garage. We dropped off the UHaul around 7 pm, I think. I can't teach anyone.

daniel S.
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Le client n'a pas laissé de commentaire.

KYLE W.
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Le client n'a pas laissé de commentaire.

Kyle W.
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Great people to deal with, wish I was able to pick the the truck here like I should have to begin with.

LENNY P.
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Le client n'a pas laissé de commentaire.

Joel C.
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Le client n'a pas laissé de commentaire.

Michelle K.
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I was charged a late fee on my credit card. I was told that all additional charges would be immediately charged to my card and I would have to do nothing. I called regarding late charge and was told that too bad so sad the late charge will NOT be removed. Lack of customer service is sad. I guess we will be looking for another company to rent from in the future. One VERY UNHAPPY customer here. I will also tell others to rent elsewhere.

Suzanne H.
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Nothing. The facility was nice and owners were very friendly and fun. Helpful with the info I needed to know.

Randall N.
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Le client n'a pas laissé de commentaire.

Joel C.
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Le client n'a pas laissé de commentaire.

sandra R.
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The whole process was quick, helpful and the staff from Dirty Deeds and U-Haul were very helpful and knowledgeable. Very Positive experience.

Rhiannon L.
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The staff is stupendous & extremely helpful! I look forward to continuing business with Dirty Deeds, such an incredible business. Not enough room here for all the stellar comments I could leave!

Victor V.
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Great service! Helped solve some problems we were having. I am very thankful.

dave P.
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Le client n'a pas laissé de commentaire.

Stefanie W.
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Sign hours showed office should've been open but everything was closed up and locked so we had to drop the keys in the box.

tim B.
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We had an awesome experience with Dirty Deeds Garage. They assessed our needs and made a recommendation which saved us money. We would definitely rent from them again.

Glen M.
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Le client n'a pas laissé de commentaire.

Joel C.
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Le client n'a pas laissé de commentaire.

gary Q.
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Le client n'a pas laissé de commentaire.

edoh G.
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Le client n'a pas laissé de commentaire.

Daniel P.
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Le client n'a pas laissé de commentaire.

REBECCA N.
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Le client n'a pas laissé de commentaire.

Dave T.
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Reserved truck and had to drive to 3 different dealers to get it. Was not at location I reserved it at. A 2 hour delay in my day. I also had to brush snow from truck windshield and get truck unstuck from mud. No assistance from dealer. Very unhappy with service.

Rick W.
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Le client n'a pas laissé de commentaire.

Casey L.
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Le client n'a pas laissé de commentaire.

jose T.
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Everything was excellent they have a very nice service, but they need to clean their location especially when have a lot of snow, it took me a while to leave the place because of the snow, other than that everything was excellent

PAT B.
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Second crappy experience with the same place would never go there againagain even if it was the closest place in a 100 miles

michelle W.
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Le client n'a pas laissé de commentaire.

Curtis W.
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Very disappointed after passing on the discount offered online to return the trailer to a different city (instead I choose to accept the higher cost for the convenience of dropping it off in the city I live in...). In the end, I was required to drop it off at a location even further away from my home town than the location originally offered online. I was forced to incur additional time to return the trailer to a different city and was deprived of the cost savings. A pretty poor outcome considering I accepted the higher cost for the convenience of returning the trailer in my home town! When the return location was changed I should have been offered the same costs savings as I was offered online.

christina M.
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Love this garage!

Robert O.
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Extremely nice experience; they even hitched up the trailer for me!

Nicole L.
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Le client n'a pas laissé de commentaire.

Michael F.
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Had no customer service at all and was an inconvenience for us to pay in cash or charge us $200 deposit fee. No where does it state that in uhaul's policy. Very frustrating and didn't want to even use the rental.

mike L.
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Ok got there at 2 minutes after 12 when they closed door was open but nobody around yelled a few times to see if anybody was around no answer.Put the key in the drop box and left.

majel S.
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Friendly staff, same day availability, hooked up equipment to my truck for me, and I loved the friendly cat Stryker that greets all customers!

Sean K.
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The truck didn't include a ramp. The inside of truck was dirty upon pick up. Returned the truck cleaner than I found it (swept it out), and was then charged a $25 cleaning fee. Considering the state of the truck when I picked it up and the fact that I cleaned it myself before and after, I didn't appreciate the irony of getting charge a $25 cleaning fee. An unsatisfied customer.

Jeff O.
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Went out of their way to assist me!

MARTIN L.
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Best customer service I have ever had with UHaul. If I ever needed to use again, I would definitely go to Dirty Deeds Garage to rent UHaul. Excellent customer service and because of this, I'll be recommending others to go there. If they are this well with UHAUL customer satisfaction and service, it tells me they are also good with their garage too.

JENNIFER V.
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Le client n'a pas laissé de commentaire.

Megan K.
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Le client n'a pas laissé de commentaire.

stuart H.
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Le client n'a pas laissé de commentaire.

Christena A.
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I was told the facility would be closed the day I wanted to pick up the U hall and that I could pick it up a day early at no charge. I was charged for both days. Still not resolved.

kelly A.
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It was a great experience friendly staff !!!

JOSEPH C.
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Le client n'a pas laissé de commentaire.

Kristi L.
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I did not get the U-Haul from the location I requested. I requested 8-12 but the location (not chosen) wasn't open until 9. So I was only able to have the truck from 9-12. The location's internet wasn't working so I then had to wait more. I didn't get the truck until 9:37 am. Almost cutting my reserved time in half. Yet I didn't get a discount on my "flat rate."

Russ H.
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Le client n'a pas laissé de commentaire.

Kim K.
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Was a very nice experience.

Tim G.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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