Évaluations des clients Discount Tire Centers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Discount Tire Centers

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Eliseo M. le

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The Young Lady was Fantastic!!! Excellent, All Around Service from her and her Colleague in the office!! :-)

Kimberly O. le

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Le client n'a pas laissé de commentaire.

Brandon C. le

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Did all the check in on the website & when it said to go inside grab your keys and go took over 20 minutes for the gentleman behind the counter to do something on the computer that took over 20 minutes. Not very quick or pleasant experience since I was already on a time crunch..probably would not use this service again.

Guadalupe F. le

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Easy process, only drawback was the app wouldn't allow access until 20 minutes had passed.

Michael W. le

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Stop using my email. I did not rent equipment from you...

Helia Matthew N. le

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Le client n'a pas laissé de commentaire.

ANTHONY M. le

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Le client n'a pas laissé de commentaire.

Chung W. le

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Le client n'a pas laissé de commentaire.

Carlos G. le

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I didn’t find the service to be helpful. I arrived to drop off the truck expecting a joint inspection of the vehicle. The person at the front desk said, “Thank you, we’ll send you a final receipt later.” We pumped gas into the truck slightly over the amount we were supposed to have placed and still got charged an added $8.93 for gas. We were told that we placed less gas than we actually did place. A joint inspection with us would’ve eliminated any speculation. I don’t know what happened to the truck after we left. Someone may have moved it from where I parked it and maybe that put the gas below where it was supposed to be. Very unsatisfied.

Jennifer A. le

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Allow contractors to make changes to reservation without calling uhaul first and long as request is reasonable and possible.

Edgar G. le

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Friendly people. They just told me to drop my key off

markesa h. le

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When I received the truck they had the trunk masterlocked so I was unable to get inside to move my things until someone came to unlock it for me after I had already reached my destination. In addition to that it was supposed to have 1/4 of a tank when I picked it up but it didn't, it only had 1/8 of a tank of gas in it. Which meant that I needed to put more in it in order to return it.

Chris K. le

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Le client n'a pas laissé de commentaire.

Larry R. le

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Le client n'a pas laissé de commentaire.

CARLA U. le

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It took 30 minuets to rent a single utility dolly and it took 15 minuets for someone to accept the return of the dolly

Nicole H. le

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Le client n'a pas laissé de commentaire.

teodoro b. le

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Le client n'a pas laissé de commentaire.

anita b. le

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When I got there they did not have me in the system, they were not much help and said I had to call and see what happened. The area to sit in for the U haul was a small desk in a very nosy room and the TV was very loud it was hard to talk on the phone with the U Haul person. The person on the phone told my reservation was canceled. That was corrected and I was given a discount, which was nice especially after driving 97 miles to get there. They asked to speak to the supervisor at the sight and the guy acted like he was put out to have to stop and talk to the person on the phone.

Douglas S. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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System was down, phone service was poor, truck smelled.

Katel D. le

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. I originally had a reservation to rent a Uhaul van from Mt. Olive Storage Facility (1500 Crestfield Dr, Duarte, CA 91010). Upon arrival, they proceeded to check me in, confirm my reservation, but then couldn't find keys to the van. Through whatever unorganized effort on their part, they ended up not having my van at all, and couldn't figure out why their system showed it was there, when it wasn't. They proceeded to tell me to go to another location several miles away. They were not courteous about the fact they couldn't fill my reservation, didn't know the name of the place I was going to pick up my other van (could only give an address. When I asked what it would be called, he replied "I don't know.") He stated we would receive a $50 credit for the mishap. He said the new place I would pick the van up from would take care of the payment. When I picked up the van from the new location, that representative stated the bill would be settled when I dropped it off. Then the drop-off representative told me that the final bill is taken up with U-Haul central. After receiving my bill, it appears no one put a credit on my bill, and was charged the full amount. Someone screwed up and charged me full amount despite the fact my pick-up location did't have my van, and I was forced to drive to a different location to pick it up. I don't know who did, but it seems no one between the three people I spoke to could accurately tell me what would happen with my bill, and the people at Mt. Olive Storage can't fill a simple reservation properly. Now I have to go through a central office and resolve the issue of being charged in full when I should have had a credit. In my opinion, it's not hard to impress me when it comes to something like renting a U-Haul. All you have to do is take my credit card and hand me keys, and I'd rate it a 10/10. When I can't have a simple reservation filled, it drops to a 1/10. When I get billed incorrectly, I wish that Issac Newton was still around to explain negative numbers to me so I'd have a better way of saying my experience was worse than a 0/10.

Virginia T. le

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Great staff. Very helpful and friendly.