Évaluations des clients Dixon Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dixon Self Storage

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Brad P.
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Le client n'a pas laissé de commentaire.

Noveli N.
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Le client n'a pas laissé de commentaire.

ARRON D.
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Best experience I've ever had, great rental shop, highly recommend!

Lily G.
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Le client n'a pas laissé de commentaire.

Mayra G.
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PLEASE Make sure that the trucks are in good running condition, the truck I rented needed maintenance and was a little scared driving in the hwy. Also if the location does close during lunch make sure you have the hours of actual operation on the website and do mention the time is closed during the day for lunch and brakes.

Jakob S.
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Le client n'a pas laissé de commentaire.

Daniel U.
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Le client n'a pas laissé de commentaire.

greg L.
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Very friendly lady who helped me

Phillip C.
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Le client n'a pas laissé de commentaire.

Ronald C.
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Le client n'a pas laissé de commentaire.

Maria L.
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U-haul called my house instead of my cell. I was not told of the change of pick up location! No text or email. WHY would they call a house instead of the mobile number!!!!

Jacqueline B.
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2nd time I've used this location. The employees were knowledgeable and professional both times! Excellent customer service!

Tim M.
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nothing it was outstanding

Mark H.
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I will likely never use Uhaul again, as it makes no sense that I have to pay for 2days of rental use when I only had the vehicle for approx. 5 hours.

Dexster S.
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Making it easy for customers to return equipment to other locations instead of bringing it back .

Stephanie S.
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The shifter was broken and the truck was covered in mud, the saving grace was the customer service from the lady at the front desk.

Jose L.
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Le client n'a pas laissé de commentaire.

Tyler P.
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Nothing at all! The staff at the dixon location were very sweet! Had a great conversation as they checked the truck out, and left feeling very happy to use the service and meet the staff!

TERRY P.
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Le client n'a pas laissé de commentaire.

Larry P.
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THESE FOLKS TREAT YOU JUST LIKE FAMILY!

Sandra G.
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Le client n'a pas laissé de commentaire.

Frank B.
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Le client n'a pas laissé de commentaire.

Dave W.
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Le client n'a pas laissé de commentaire.

RUSSELL K.
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Friendly, courteous, people available to help you with your moving needs.

Joshua W.
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Van was very smelly! Smelled like old food was left in side the cab. I had to drive with the windows cracked the whole trip because the smell kept coming back every 10-15mins . No issues besides that.

WILLIAM H.
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Replace the the accelerator/gas pedal return spring with a stronger one

Debbie F.
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Le client n'a pas laissé de commentaire.

Carolyn B.
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Was scheduled to drop off on Vaughn street storage. Guy was super rude and unhelpful and said to take the truck to another location. I did and that location was closed. Called the guy back and he said to take it to a third location. Told him i dont Want to drive around all day and he said sorry but go to the next spot. Thankfully this location helped me and he was very nice. Very frustrating that no one informed me that Vaughn street would not be accepting trucks and turned a 10 minute task into an hour long problem

Stirling P.
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Le client n'a pas laissé de commentaire.

Stirling P.
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Fabulous, wonderful couple. Warm and inviting with great friendly service.

CLEMENTE E.
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Very nice folks.

DEANGELO T.
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Le client n'a pas laissé de commentaire.

MARLO M.
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No need for improvement, All went well. Thank you so much for great service!!

Anita S.
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Le client n'a pas laissé de commentaire.

Danny K.
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Very helpful in trying to solve the issues we ran into even though it wasn't his fault.

MICHAEL A.
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I did not like the attitude of the attendant. He was rude. Other than that the U-Haul truck itself was great.

DEBBIE K.
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Picking up rental in same town u live in is preferred

ERIN F.
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I arrived at 9:50, the storage office was not open, so I decided to come back later. When I arrived at 11:00 AM The attendant initially declined my reservation stating ‘ you can't take that truck, it's going out today.” “ You should have been here at 10:00”. I was stunned. I had packed up the house (family of 4, including a preschooler and a toddler) and movers were on their way. Finally a gentleman came from back office and fixed everything, but I received no apology. Terrible service with no regard for the popularion they serve. Ready to deny a paying customer a moving truck that was reserved right in the middle of a move.

EFREN M.
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Le client n'a pas laissé de commentaire.

BRANDIE C.
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Le client n'a pas laissé de commentaire.

MITCHELL C.
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Le client n'a pas laissé de commentaire.

CHRIS W.
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Super nice people!

CHRISTINA T.
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What you can do to improve this location is hire another manager. This man is so rude he actually hung up on me after I called him to inquire about the gas charges. I have spoken to him before on the phone and he is always very rude and even when I went in to pick up my truck he was not willing to do anymore than he absolutely had to. I'm trying to file a complaint against him and I can't get anyone in the right department I keep getting shifted everywhere. This is not the first time I've heard about this man's attitude and how rude he treats his customers. You really need to have A talk with him or replace him

HEATHER J.
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The service was fast and friendly! Will use again in the future!

MIKE T.
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Everything was reasonable and everyone was friendly and professional

ROSALIND C.
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Le client n'a pas laissé de commentaire.

STEPHEN O.
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This was FAST,EASY, AND ECONOMICAL. I was surprised with how quickly the process was and how extremely friendly the people were.

JOSE T.
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I'm very frustrated with the reservation process. I rented a 15' truck for pickup a at Dixon location that was supposed to open at 9am. However when my 2 helpers and I got there, we were told that our truck was not at that location but at another location which was supposed to open at a later time. This was very inconvenient as we had to find the new location and wait for one more hour for the new location to open. We wasted an hour in labor charges. However, during the hour we were waiting I called your customer service an Dee indicated we would receive a $ 50.00 credit for the inconvenience. I hope that this is true. Thanks

GLORIA H.
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Le client n'a pas laissé de commentaire.

SIMONA I.
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Very easy and kind man.

HEATHER B.
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Le client n'a pas laissé de commentaire.

cassidy G.
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Le client n'a pas laissé de commentaire.

Clifford A.
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The staff was super friendly. The truck was in great condition and did the job perfectly!

KENNETH W.
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Thank you - everything went smoothly.

JOHN B.
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Le client n'a pas laissé de commentaire.

LUIS O.
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Le client n'a pas laissé de commentaire.

ANDREW H.
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Le client n'a pas laissé de commentaire.

MARGARET T.
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Everything was perfect. My truck was there ready for me and I even arrived early. Wonderful friendly staff. Everything went smoothly!!

Rosalia G.
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Le client n'a pas laissé de commentaire.

JOHN B.
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Le client n'a pas laissé de commentaire.

aaron F.
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The rep was very helpful. He even contacted me moments after leaving to let me know I had left property under the seat. Great experience.

LISA S.
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Not sure

MATTHEW B.
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Drop box and external-gate after-hours parking.

TRACEY G.
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Le client n'a pas laissé de commentaire.

ronald N.
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Le client n'a pas laissé de commentaire.

carla D.
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Le client n'a pas laissé de commentaire.

KATIE S.
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Overcharged me and lied to me. I should have been only charged 40 for my trip but they charged me 99 the day if and another 92 the next day the day of return for an in town rental. I am suing. And reporting the charge to my bank.

HERNAN G.
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Returned the truck with the correct gas even a little over the marked amount and was still charged extra for gas and was told it was not enough gas. Please charge people for what they use and not try to make a little extra on stuff like this .

William T.
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God bless their business. Thank you UHaul. Make America Great Again! Thank you ALL military veterans, retired military, and our brave active duty and military academy students!! God Bless you and Salute!

Matthew M.
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Le client n'a pas laissé de commentaire.

KEVIN R.
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Le client n'a pas laissé de commentaire.

Tony S.
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Very friendly!

Renee P.
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Nothing great people running it

THOMAS S.
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FIRST CLASS SERVICE.

SAM K.
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Excellent customer service.

NELDA C.
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great, One of a kind service

THOMAS S.
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

Kimberly A.
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excellent service

MARIA R.
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Thank you for being so helpful. all of our questions were answered and contract covered.

JOHN O.
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Le client n'a pas laissé de commentaire.

PATRICIA G.
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Le client n'a pas laissé de commentaire.

RICHARD M.
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personnel exceptional. Equipment well maintained. Planning a trek to West Virginia in a couple of months, will definitely use them.

Rajwinder S.
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Excellent people and excellent service. BRAVO!

Yehchen H.
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Le client n'a pas laissé de commentaire.

Jacqueline G.
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Due to smoking of personnel, air freshening is needed.

EDWIN A.
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This facility's customers service is by far the best I have uncounted in my years of doing business with uhaul. Gabriella and Eddie make a great team. I would recommend this facility to all.

DAWN V.
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At first I was bummed that I didn't get a truck in Davis. In the end, however, getting the truck from Dixon turned out to be the best thing! Gabriella was really helpful.

DANIEL H.
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Very friendly. Great overall experience.

VIRGINA F.
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The place we dropped it off was outstanding. Including customer service but the coordination between the place we picked up the truck n trailer really sucked. The worst experience I have had in a very Kong time.

LEONARD F.
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Le client n'a pas laissé de commentaire.

TERESA D.
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none

DANIEL B.
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Truck gas in truck was incorrect but taken care of

NANCY P.
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It was perfect.

Nicholas F.
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Le client n'a pas laissé de commentaire.

David C.
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We were really happy with the customer service and the experience overall - everything was great. We have rented from this location several times and will continue to do so.

FRANKLIN N.
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We felt that the entire process from pick-up to return of the vehicle was performed in an outstanding manner. The management at this site did their outmost to help us understand the entire procedure and we felt very welcomed there. We are no longer intimidated or hesitant about renting and moving our own belonging. Besides the savings is significant.

Joe S.
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The service I received was superb. They advised me on the best way to maximize the mileage and fuel use on the truck. Also, the next morning, it was freezing outside and they offered me some coffee and had made sure to warm up the cab for me. It's friendly people like Eddie and Gabriella in Dixon that make me a little sad to move away. Highly recommended!

GARY L.
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Site personnel were knowledgeable and very helpful. I'm going to use this site/equipment again this weekend.

GLEN C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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