Évaluations des clients Dixon Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dixon Self Storage

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Larry P. le

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THESE FOLKS TREAT YOU JUST LIKE FAMILY!

Sandra G. le

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Le client n'a pas laissé de commentaire.

Frank B. le

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Le client n'a pas laissé de commentaire.

Dave W. le

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Le client n'a pas laissé de commentaire.

RUSSELL K. le

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Friendly, courteous, people available to help you with your moving needs.

Joshua W. le

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Van was very smelly! Smelled like old food was left in side the cab. I had to drive with the windows cracked the whole trip because the smell kept coming back every 10-15mins . No issues besides that.

WILLIAM H. le

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Replace the the accelerator/gas pedal return spring with a stronger one

Debbie F. le

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Le client n'a pas laissé de commentaire.

Carolyn B. le

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Was scheduled to drop off on Vaughn street storage. Guy was super rude and unhelpful and said to take the truck to another location. I did and that location was closed. Called the guy back and he said to take it to a third location. Told him i dont Want to drive around all day and he said sorry but go to the next spot. Thankfully this location helped me and he was very nice. Very frustrating that no one informed me that Vaughn street would not be accepting trucks and turned a 10 minute task into an hour long problem

Stirling P. le

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Le client n'a pas laissé de commentaire.

Stirling P. le

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Fabulous, wonderful couple. Warm and inviting with great friendly service.

CLEMENTE E. le

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Very nice folks.

DEANGELO T. le

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Le client n'a pas laissé de commentaire.

MARLO M. le

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No need for improvement, All went well. Thank you so much for great service!!

Anita S. le

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Le client n'a pas laissé de commentaire.

Danny K. le

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Very helpful in trying to solve the issues we ran into even though it wasn’t his fault.

MICHAEL A. le

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I did not like the attitude of the attendant. He was rude. Other than that the U-Haul truck itself was great.

DEBBIE K. le

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Picking up rental in same town u live in is preferred

ERIN F. le

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I arrived at 9:50, the storage office was not open, so I decided to come back later. When I arrived at 11:00 AM The attendant initially declined my reservation stating ‘ you can’t take that truck, it’s going out today.” “ You should have been here at 10:00”. I was stunned. I had packed up the house (family of 4, including a preschooler and a toddler) and movers were on their way. Finally a gentleman came from back office and fixed everything, but I received no apology. Terrible service with no regard for the popularion they serve. Ready to deny a paying customer a moving truck that was reserved right in the middle of a move.

EFREN M. le

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Le client n'a pas laissé de commentaire.

BRANDIE C. le

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Le client n'a pas laissé de commentaire.

MITCHELL C. le

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Le client n'a pas laissé de commentaire.

CHRIS W. le

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Super nice people!

CHRISTINA T. le

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What you can do to improve this location is hire another manager. This man is so rude he actually hung up on me after I called him to inquire about the gas charges. I have spoken to him before on the phone and he is always very rude and even when I went in to pick up my truck he was not willing to do anymore than he absolutely had to. I’m trying to file a complaint against him and I can’t get anyone in the right department I keep getting shifted everywhere. This is not the first time I’ve heard about this man’s attitude and how rude he treats his customers. You really need to have A talk with him or replace him

HEATHER J. le

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The service was fast and friendly! Will use again in the future!

MIKE T. le

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Everything was reasonable and everyone was friendly and professional

ROSALIND C. le

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Le client n'a pas laissé de commentaire.

STEPHEN O. le

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This was FAST,EASY, AND ECONOMICAL. I was surprised with how quickly the process was and how extremely friendly the people were.

JOSE T. le

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I’m very frustrated with the reservation process. I rented a 15’ truck for pickup a at Dixon location that was supposed to open at 9am. However when my 2 helpers and I got there, we were told that our truck was not at that location but at another location which was supposed to open at a later time. This was very inconvenient as we had to find the new location and wait for one more hour for the new location to open. We wasted an hour in labor charges. However, during the hour we were waiting I called your customer service an Dee indicated we would receive a $ 50.00 credit for the inconvenience. I hope that this is true. Thanks

GLORIA H. le

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Le client n'a pas laissé de commentaire.

SIMONA I. le

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Very easy and kind man.