I rented a 15 foot truck for 5 days it was very affordable I will go back if I need to get a truck rentalKenneth B.
Customer Reviews for Dons Car Care & Tire Center LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Stewart Y.
No OrganizationTAYLAR A.
Le client n'a pas laissé de commentaire.ARTHUR G.
Le client n'a pas laissé de commentaire.BRIAN C.
Friendly staff professional and very courteousMICHAEL P.
Le client n'a pas laissé de commentaire.TIMOTHY T.
Le client n'a pas laissé de commentaire.LAQUITA S.
Le client n'a pas laissé de commentaire.CHRIS G.
Le client n'a pas laissé de commentaire.MISHA W.
Put cruise control in the truck. Don't send long distance customer off in a piece of trashMATTHEW S.
The gentleman who I dropped the equipment off to was so friendly. He asked about my trip, and my move. The location was great!TINA W.
Passenger side seatbelt should be check and connect anchor should be in place alone with seatbelt to connect.HARRY P.
Lower pricesMARGO C.
Le client n'a pas laissé de commentaire.WARREN P.
Nothing both of the workers were very polite and professional Would rent again here if neededDELLA R.
It's not the location but uhaul as a whole. The price per mile was vastly different than what was quoted on my reservation.RICARDO Y.
It was an emergency situation due to damage to home and I was able to call and reserve truck without any problemsignatious C.
Le client n'a pas laissé de commentaire.AARON D.
Kenneth is awesome. I told him we will definitely deal with him next time we need a Uhaul.KIM L.
Le client n'a pas laissé de commentaire.KIRK L.
I payed for equipment that wasn't added to the package yet I was charged for it.Cory S.
Too expensive (91 dollars for 7 hours?)Raymundo C.
Le client n'a pas laissé de commentaire.OGDEN P.
Service trucks better.JOHNAVEL H.
Le client n'a pas laissé de commentaire.KIA O.
They gave me the wrong truck called me and asked me to return it and pick up the right truck The area manager said he would tske care if me for my inconvenience. He did nothing. A couple weeks later I called with a question about billing. I also asked about tye area mgr. They gave me his number and I called him. He said he would call me back. Never didVINCENT M.
Le client n'a pas laissé de commentaire.WIGGIM O.
Explain charges more. We were charged way more than quoted.Christopher L.
The original truck i reserved was rented out to someone else even tho i rented it 4 days prior. Uhaul couldn't help me locate another truck the same size therefore that meant having to do two trips, so double the mileage. Poorly ran Uhaul and the automatic phone pickup and drop off is a JOKE you'll waste 45minutes of your time each time.Tonya O.
Le client n'a pas laissé de commentaire.Timera L.
Give them the good service y'all gave meFREDRICK L.
Staff was very professional and courteous. I would highly recommend this location.DAVID F.
I was there one hour and thirty minutes on a reservation made the week before. Was not told that it would cost double to drop off at a different location. Uhaul system down. Could go on and on but would accomplish nothing.ALVIN F.
Le client n'a pas laissé de commentaire.ALLEN A.
Le client n'a pas laissé de commentaire.MICHAELA B.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.James F.
Dre was the best. thank you, sir.WILLIAM M.
Le client n'a pas laissé de commentaire.Wanda G.
Le client n'a pas laissé de commentaire.contessa W.
Le client n'a pas laissé de commentaire.JESSICA F.
Le client n'a pas laissé de commentaire.Shaqula R.
I was charged twice for the u-haulKayla P.
This location was not open when I dropped off the vehicle on Saturday around 2:30pm.Joseph P.
Le client n'a pas laissé de commentaire.Mona S.
Le client n'a pas laissé de commentaire.MADELINE A.
Le client n'a pas laissé de commentaire.Tyler T.
Le client n'a pas laissé de commentaire.julie C.
Le client n'a pas laissé de commentaire.onesha R.
I will never utilize u-haul again. I reserved a truck a month early at the location that opened the earliest, so I could have a truck for 7am. I was messaged the day before and told I would have to travel 35 miles to pick up the truck from another location 4 hours later, losing 4 hours of my day. Then, the truck wasn't there at 11, so it was 1 before we could get it Ans leave. Then they had nothing that we had reserved a month ahead of time. I had to go spend hundreds of dollars on furniture blankets and dollies. You also tried to charge me for the extra mileage you added to make me drive further to get the truck. You put me 7 hours behind schedule and put me having to load a truck in the pouring down rain. I should have been offered a discount for the trouble... instead I was told I better be lucky I was able to get one. This is the absolute worst customer service I've ever seen. I paid over 1 000 $for something a month early and I seriously wasn't guaranteed that I would have it the day of. Ridiculous. I have already shared my experience on my social media accounts and will continue to do so. Many friends have already said they would not use u-haul again.Eric S.
The kid was nice..unlike the bitch at s.voss and Westheimer..they suck ballsWilliam M.
You're doing just fine.keep up the good work.GLENN H.
Le client n'a pas laissé de commentaire.Julie C.
Le client n'a pas laissé de commentaire.LAVINIA G.
Same as above, no problems.leroy M.
Le client n'a pas laissé de commentaire.Oscar N.
Le client n'a pas laissé de commentaire.Calandra A.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.aaron K.
No recommendationsMonica Alvin D.
Le client n'a pas laissé de commentaire.Erin L.
Everything was outstandingDeanadra B.
Le client n'a pas laissé de commentaire.Christina T.
As usual, the friendly staff at Don's Car Care was fast and very helpful. Look forward to doing business with them real soon. Merci encore!Dana B.
Excellent service,dons C.
I appreciated the prompt and professional service. It was a pleasure renting from Don's Car CareLavonya M.
Le client n'a pas laissé de commentaire.TAMMY B.
Some of the best customer service I've ever had!!!MICHAEL G.
Le client n'a pas laissé de commentaire.LEE C.
Le client n'a pas laissé de commentaire.MICHAEL R.
Our 08:00 AM pickup was delayed until 08:45 PM because the office could not find our reservation. Once they found our reservation, the vehicle we had reserved was rented, so we had to rent a larger vehicle.Roland J T.
Nothing needs improvement this Team is very professional, friendly and courteousMichael P.
The faculty at the location was very, very helpful. There was a issue with Uhaul, but the staff at Don's Car Care did everything in their power to resolve the issue. All worked out GREAT!!!! I will continue doing business with this business. Thanks again for your time and effort.JEFFREY B.
Le client n'a pas laissé de commentaire.Jubran D.
Very friendly staff came out and hooked up trailer.Mandy T.
I have no recommendations for improvements.don N.
Le client n'a pas laissé de commentaire.Demetre L.
Le client n'a pas laissé de commentaire.RODNEY M.
Excellent pickup experience and follow-up customer service!Mona G.
Le client n'a pas laissé de commentaire.Paul B.
The â€œlocal business (Don's Car Care) (Opelousas, La) was open but not the Uhaul store. They processed my early truck return anyway. Nice. Courteous. Efficient. Je les recommande fortement.Joycelyn T.
I was told I would get my money back if I didn't use the extra miles I bought and I haven't received anythingApril M.
Nothingâ€" the CS representative was a new employee and only needs a little bit of training. Her trainee was great, well informed, and assisted me with the correct number of miles required for my rental. 5 StarTamala R.
Absolutely YES!!!! Great people! Great service!!!James J.
Very friendly staff, especially Mr. Don (owner)GENE M.
Love the location....but I will never use Uhaul again. My pickup got moved 2 days before pickup date....had to travel further to pick up truck, and then had to pay extra for mileage that wasn't my fault......will never use Uhaul again. Dons is great place and great employees....Jude L.
Worse customer service and doubled my price ... traffic moved my rental to this location due to uhaul problem .. I have a case number for complaint .. but had help that day Help poor customer service and over charged meKim D.
Nothing that i can see, everything was excellent.Paul P.
Nothing the customer service was above and beyond excellent, Dre the rep was outstanding. He was very kind a gentleman and spoke very very well. I will be using them again for future moving soon.Kyrae D.
No comment on improvement but the customer service was excellent and very professional.SHONDA S.
n/a, they gave us some extra mileage " cushion " that we ended up not needing, GREAT customer service detail that will keep me from ever renting elsewhere !!!william G.
We have nothing but praise for the employee, Dre. He was personable, professional, courteous, and very helpful. If I was looking for an employee, I'd offer him a position immediately....seriously. Also, the auto transport trailer was in great condition and towed like a dream. None of the straps ever came loose and we checked every time we stopped. Our transported vehicle was secure.janie W.
Le client n'a pas laissé de commentaire.TONI D.
Le client n'a pas laissé de commentaire.Monica Alvin D.
Le client n'a pas laissé de commentaire.KATHY L.
Get someone else at the storenicki D.
Le client n'a pas laissé de commentaire.lisa S.