JUDY S.
Didn't have any issues with Don's rental
Évaluations des clients Don's Rental Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Don's Rental Inc
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James M.
I traveled at 55 miles a hour but saw a lot of trailes wip by me that were of the same type as mine. I had to travel over 1800 miles, if you really don't have to go 55, I wish you wouldn't recommend it. I'm a mature adult I don't need you holding my hand. It took a lot of extra time and was very hard to watch that I didn't go over 55.
Jesse R.
Very professional across my whole transaction from the lady at the front desk and great customer service and explained everything to me to the nice guy who drove the truck around and made sure the milage was correct on my paper and the tank of gas was full. Over all very great experience if I ever need to rent another u-haul I'll definitely rent it from this location.
JONATHAN DEAN L.
Perfect
Diana A.
The truck sounded like it was going to fall apart, it was a little unsettling.
William K.
I reserved the trailer at the Scappoose location, when I got there Saturday morning to pick up they didn't have it (however online said they did) and sent me to St Helens. They didn't have it either and gave me a more expensive trailer without even telling me or asking. Staff was not friendly at all and no one had a mask on.
PAMELA JUNE P.
It was difficult to start the ignition.
KENNETH CHARLES H.
Maybe clean the truck's cab instead of leaving cigarette butts in the ashtray. And the floor was filthy. 1/8 inch of dirt and and grime. I was very disappointed.
Steven J.
Don's Rental is great. Fabulous customer service!
Ashley C.
Amazing service! Very friendly and helpful staff. Thank you so much!
RICHARD C.
The vehicle was absolutely filthy and smells like cigarette smoke they never clean it obviously at all
BERNABE L.
More large trucks
Michael S.
Everyone was really nice and helpful, even with them being super busy. Thank you for being so helpful
Kevin H.
We love renting here and wish we could take you with us when we move.
Anders K.
The movers I hired through U-Haul (Super Movers) Never showed up for the job I scheduled for Saturday morning. Since the movers never showed up, the first part of the job took the entire day and I had to extend my rental overnight to do the second job I had intended to do after the first part and cost me a big chunk of chain. Usually I'm a fan of U-Haul but this a major problem for me and my dad, who should not have been lifting as much as we ended up lifting. Very unsatisfied.
GARY L.
Truck okay, people friendly, trailer had flat tire had to wait 1 hour to have it fixed, but they did fix it. Should have been done before I showed up
george S.
Everything went great.
ROBERT M.
I was charged $240.00 to rent a van for 23 hours I should have rented a truck
Frank B.
all is well---nice folks---glad to see you decided to have pickup trucks available at this location again---several years ago you decided not to...
MARC K.
Employees are ALWAYS so nice, polite and respectful. I go there for all my rental needs - and I refer them as well. Thanks for doing a great job! Marc Knutson
Terri S.
Was exhausted from moving and forgot to put gas in. Outrageous that they could charge so much over what gas rates are to fill it up a fourth of a tank
terri S.
The inside of the cab was really stinky and full of dog hair
Robert G.
Better customer walk around inspections with rental employees.
Randall G.
Fast in and fast out. Even with a little confusion with the equipment, the staff was fast and professional with a correction.
Jayne B.
Fair prices, easy pick up and drop off. I'm really happy this service is available.
jeannie I.
excellent service all around!
ROBERT C.
Drive it for me
James L.
Uhaul should comp people miles when they have to drive out of a service area to get a truck
Ed M.
Answer the phones
JAMES L.
Pleasant to deal With, & very informative.
Patrick S.
Area was hard to get truck into and there was not a sign to let driver know where to return.
Nathan M.
I reserved this truck to use yesterday. Took time of work. Somehow the Uhaul computer system allowed a double booking, making me lose now two days of work to rearrange the move. The first reservation was guaranteed reserved and confirmed as such by text. Then given to another customer and there was no apology from uhaul. No offer for a free rental or any kind of reimbursement.
Craig S.
2 day truck rental, two round trips to Vancouver, Wa. - way too expensive $$$$. Thought I could keep my truck in the shop. While I rent this one. Likely not again, I will use my truck even with winter storage being tough.
REMY G.
Great, quick, help me disconnect the trailer.
Jeff C.
Everything went perfect. Dons rental got me on the road quickly and in a very nice and clean vehicle. Very nice experience
cary K.
Nothing
Donna R.
Not one problem with the truck, quick and easy to drive.
kelly W.
Really wonderful staff! Lisa was A+ as well as the rest of the office staff. Clear process and fast. Great resource in St. Helens.
joanne V.
The truck looked clean but there was dirt in the back
Mark L.
This is a great business and the staff are very friendly.
jamie J.
You ladies were awesome and so nice. I would recommend your store to all my friends and family. Thank you
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