Le client n'a pas laissé de commentaire.Douglas T.
Customer Reviews for Don's Rental Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Helens, OR 97051
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 7h30 am à 5h30 pm
- Dim : 9h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was told the vehicle could be returned at a different location but Upon arrival I was told otherwise. The truck stunk of cigarettes and The flooring and seats were filthy with debris.Natalee R.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.DANIEL H.
Sweet team and got me in and out efficiently :)Janine L.
Employee did not confirm fuel and mileage with me. Fuel was just less than full, paperwork showed it was full. I failed to take a picture, and forgot to get my fuel receipt. It wasn't a big deal on the fuel, i replaced what I used. But I did let another employee know about the fuel. Regardless, I give them a 5 star rating.BRANDON ISAAC HA B.
Le client n'a pas laissé de commentaire.Stephanie B.
Don's rental is great but the uhaul itself leaked water into it while I was driving and many of my boxes and my bed was wet.Claudia T.
Le client n'a pas laissé de commentaire.Kellee R.
never a hassle dealing with don's...fast in and out...all is wellFrank B.
Le client n'a pas laissé de commentaire.FLOYD ROGER N.
The Uhaul had an awful disgusting heavy smoked in smell. It was so bad it gave me a sore throat & burned my eyes. My kids rode with me & I hated that they had to sit in the heavily smoked in vehicle. The man who gave me the keys told me nothing! I had to ask how to open the back. I am a women who never drives huge vehicles, it would have been nice if he had shown me how to drive it.CYNTHIA ANN D.
The lady that check me in was more than courteous. How to improve? don't change a thing.ALBERT WILLIAM P.
Staff were excellent and helped me out after another location dropped the ball and were unable to honor my reservation.DAVID T.
Le client n'a pas laissé de commentaire.Rk R.
Dons rental is exceptional. Uhaul needs work on the online reservation site. We scheduled and reserved a truck, was sent for pick up at another location. When we arrived, no vehicle available. Customer service was not accommodating and we eventually were sent to Dons who provided us with a much smaller vehicle (all they had) uhaul did not offer any compensation for our time/inconvenience or expense. I will be using another vehicle rental company in the future.Krista E.
Le client n'a pas laissé de commentaire.Paul B.
I received excellent service here and the people were so nice. They made me feel very welcome, which makes a huge difference when moving to a new place!Elayne G.
The truck was still dirty inside and out...Nancy G.
Didn't have any issues with Don's rentalJUDY S.
Le client n'a pas laissé de commentaire.Daniel H.
I traveled at 55 miles a hour but saw a lot of trailes wip by me that were of the same type as mine. I had to travel over 1800 miles, if you really don't have to go 55, I wish you wouldn't recommend it. I'm a mature adult I don't need you holding my hand. It took a lot of extra time and was very hard to watch that I didn't go over 55.James M.
Le client n'a pas laissé de commentaire.Cory N.
Le client n'a pas laissé de commentaire.MILLIE R.
Very professional across my whole transaction from the lady at the front desk and great customer service and explained everything to me to the nice guy who drove the truck around and made sure the milage was correct on my paper and the tank of gas was full. Over all very great experience if I ever need to rent another u-haul I'll definitely rent it from this location.Jesse R.
Le client n'a pas laissé de commentaire.Joshua K.
Le client n'a pas laissé de commentaire.Gary H.
PerfectJONATHAN DEAN L.
The truck sounded like it was going to fall apart, it was a little unsettling.Diana A.
Le client n'a pas laissé de commentaire.MICHAEL M.
I reserved the trailer at the Scappoose location, when I got there Saturday morning to pick up they didn't have it (however online said they did) and sent me to St Helens. They didn't have it either and gave me a more expensive trailer without even telling me or asking. Staff was not friendly at all and no one had a mask on.William K.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Scott V.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.Todd R.
It was difficult to start the ignition.PAMELA JUNE P.
Le client n'a pas laissé de commentaire.HERBERT ALBERT L.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.BOBBIE H.
Maybe clean the truck's cab instead of leaving cigarette butts in the ashtray. And the floor was filthy. 1/8 inch of dirt and and grime. I was very disappointed.KENNETH CHARLES H.
Le client n'a pas laissé de commentaire.Ray U.
Don's Rental is great. Fabulous customer service!Steven J.
Amazing service! Very friendly and helpful staff. Thank you so much!Ashley C.
Le client n'a pas laissé de commentaire.JOHN S.
The vehicle was absolutely filthy and smells like cigarette smoke they never clean it obviously at allRICHARD C.
More large trucksBERNABE L.
Le client n'a pas laissé de commentaire.Nate J.
Everyone was really nice and helpful, even with them being super busy. Thank you for being so helpfulMichael S.
Le client n'a pas laissé de commentaire.cheryl V.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Brittany C.
We love renting here and wish we could take you with us when we move.Kevin H.
The movers I hired through U-Haul (Super Movers) Never showed up for the job I scheduled for Saturday morning. Since the movers never showed up, the first part of the job took the entire day and I had to extend my rental overnight to do the second job I had intended to do after the first part and cost me a big chunk of chain. Usually I'm a fan of U-Haul but this a major problem for me and my dad, who should not have been lifting as much as we ended up lifting. Very unsatisfied.Anders K.
Truck okay, people friendly, trailer had flat tire had to wait 1 hour to have it fixed, but they did fix it. Should have been done before I showed upGARY L.
Le client n'a pas laissé de commentaire.jeff T.
Le client n'a pas laissé de commentaire.FredERICK H.
Everything went great.george S.
Le client n'a pas laissé de commentaire.SHAUNA BETH F.
I was charged 240,00 $ to rent a van for 23 hours I should have rented a truckROBERT M.
all is well---nice folks---glad to see you decided to have pickup trucks available at this location again---several years ago you decided not to...Frank B.
Employees are ALWAYS so nice, polite and respectful. I go there for all my rental needs - and I refer them as well. Thanks for doing a great job! Marc KnutsonMARC K.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.CHARLES J.
Le client n'a pas laissé de commentaire.Bobbie H.
Was exhausted from moving and forgot to put gas in. Outrageous that they could charge so much over what gas rates are to fill it up a fourth of a tankTerri S.
The inside of the cab was really stinky and full of dog hairterri S.
Le client n'a pas laissé de commentaire.JOHN W.
Le client n'a pas laissé de commentaire.Cynthia G.
Le client n'a pas laissé de commentaire.Steven H.
Le client n'a pas laissé de commentaire.Bradly M.
Le client n'a pas laissé de commentaire.William O.
Better customer walk around inspections with rental employees.Robert G.
Fast in and fast out. Even with a little confusion with the equipment, the staff was fast and professional with a correction.Randall G.
Fair prices, easy pick up and drop off. I'm really happy this service is available.Jayne B.
Le client n'a pas laissé de commentaire.Lonnie M.
excellent service all around!jeannie I.
Le client n'a pas laissé de commentaire.Roxanne Z.
Drive it for meROBERT C.
Le client n'a pas laissé de commentaire.GEORGE L.
Le client n'a pas laissé de commentaire.Braden K.
Uhaul should comp people miles when they have to drive out of a service area to get a truckJames L.
Le client n'a pas laissé de commentaire.Corey C.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Robert B.
Answer the phonesEd M.
Le client n'a pas laissé de commentaire.Kaela S.
Pleasant to deal With, & very informative.JAMES L.
Area was hard to get truck into and there was not a sign to let driver know where to return.Patrick S.
Le client n'a pas laissé de commentaire.Todd R.
Le client n'a pas laissé de commentaire.Whitney P.
Le client n'a pas laissé de commentaire.Dan S.
Le client n'a pas laissé de commentaire.Jeffrey F.
I reserved this truck to use yesterday. Took time of work. Somehow the Uhaul computer system allowed a double booking, making me lose now two days of work to rearrange the move. The first reservation was guaranteed reserved and confirmed as such by text. Then given to another customer and there was no apology from uhaul. No offer for a free rental or any kind of reimbursement.Nathan M.
2 day truck rental, two round trips to Vancouver, Wa. - way too expensive $$$$. Thought I could keep my truck in the shop. While I rent this one. Likely not again, I will use my truck even with winter storage being tough.Craig S.
Le client n'a pas laissé de commentaire.Mary D.
Le client n'a pas laissé de commentaire.CARESSA B.
Great, quick, help me disconnect the trailer.REMY G.