My wife was very nervous because it looked like a homeless person had just stepped up to take possession of the trailer. He was very helpful in unhooking the uhaul but I made sure that I took pictures that you got just to make sure you understand I did my part. If anything else happened after that it is not on me.
Gardiner C
Customer Reviews for Dorsey Road Carroll Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Nice place and expert people at the location
Richard DWe were not told about the deposit.Did not get a receipt even when we asked. We only used it 10 miles and check out receipts. He said it would come in a email we got nothing.It only should've only be 30$ I was charged 140 $
Terry SS.O.
Natasha AI had a very good experience with the customer service guy at the gas station dealing Uhaul.
Manzoor HTurned in trailer yesterday 12/23/23 at noon and still have not received my email receipt
Eddie DThe store I originally booked a van with didn’t have it and they moved me ten miles further away, miles that I had to pay for.
Brian JNothing necessarily wrong with the location itself, I just got a really old truck. I ran into an issue a couple times where the ignition locked and I was unable to start the vehicle. It finally started after some prayers and vigorously jiggling the key. This happened at least 3 different times. Also, the dial to change the temperature of the AC seemed to be glued in place. So it was either no heat at all and freeze, or too much heat. And I had to drive this truck for about 200 miles. I tried to type this in during my mobile drop off early in the morning, but the app didn't let me proceed to the next page unless I selected "no issues" when asked.
Kamsi GThe attendant at this location was very informative, kind and professional. I will be renting from this location from this point forward
Charles HQuick and easy
Francisco MAmazing location, just wish there was a better variety or uhauls
Dorothy EThe van was dirty when I picked it up and in the glove box besides cigarette butts there was a partial marijuana cigarette in the glove box
Eugene EWonderful service, the guy dealing with customers is expert and courteous.
EFREN FEverything went smooth. The process was well organized. I was in and out within 5 minutes.
Linda RNice and convenient place to visit and expert people there for full guidance.
Manzoor HI always admire people like this.
QUETIM BExcellent service
ALANXER SExcellent customer service
JOHNSON OAlmost no place to park the truck. Apparently, man in booth was oblivious to any concern about the truck.
James BNice people and excellent service
JEREMY MJust someone there early that can asist with picking up rental with no wait time. Everything else seem nice
Dominique CThe inside of the cab was a bit muddy. But other than that it was super convenient and the attendant was kind and quick.
Sadie LThe guy there was polite and handled our return quickly.
Elizabeth CThe service provider was very helpful!
ROBERT DRien
DAREN WThis location is in a gas station booth. I was sick with a cold an it was freezing cold with a high windchill. The attendant a foreign National who badly spoke English wouldn't allow for me to come inside. Instead he made me wait outside for over 15 minutes why he was letting other clients pay for gas although the arrived after me.
Ilona SVery nice place for Uhaul pick up and drop off conveniently
ALBERTO CThe gentleman that worked at this location greeted me and he was helpful! and very inviting!
Saffiya MWonderful experience
junaid aExcellent customer service and convenient location
Richard NPlease have the mileage visible
Chrystal SBusiness is a gas station with UHauls. Employee had numerous "gas" customers to deal with during the time I was picking up the UHaul. He had to stop my service numerous times to assist others.
Larry WNice people and excellent customer service
DACVID NGood service
EDWIN TVendor offered to print a copy of the rental equipment lease but I said I would rather have it emailed to me. Vendor told me he would email me the agreement but never did.
Dennis PGreat and flexible!!
Joyce BNot alot of help with setting up
Victoria WExtremely helpful retailer
John JExcellent service and good people
Jairo TGood service available when u need it
VENISLAV TA very small and congested area
BRIAN WEverything perfect
Mirwais SVery cooperative personnel and convenient location
LISA WNice people and better service
DANIEL NGood customer service
GARY PThe dealing assistant is very friendly, cooperative, efficient and knowledgeable of his work. I would prefer this location again.
cbxcgh hPolite person with professional expertise.
xcbzx bGreat customer service!!!
William PNice people and good customet service
GARY PThe equipment was rented to me with trash in the it. The trailer had an overwhelming odor of mulch,dirt or mildew. The U-Haul representative was unprofessional and unorganized.
Steven DDonna is Amazing!
Asia PAttendant barely spoke English which made the pickup process difficult. They didn't have the 12 moving blankets that we requested. The attendant said the truck was just serviced. The low oil light was on. I was told it was OK, just take the truck and if anything went wrong to call roadside assistance. I called RSA from the parking lot of the dealer. A tech came out and said the truck was very low on oil. He filled it to the proper level and the truck ran well for the 180 mile 1 way trip.
MARK W???
CRAIG WCarroll Fuel is convenient location for me to pick up and return truck Good and friendly people there are easy to deal with For the first time i drive thru toll tunnel four times to save more than a hundred miles of beltway made sense I am not sure how or when to pay but would like to pay ASAP 6 dollars for each use = 24 dollars unless the truck has EZ Pass ? should be half that ?
JOHN ZThis location could use an inside office or someplace warm to stand 24° outside waiting to fill out paperwork and sign documents to receive rental was a little cold
BRANDON SThey charging too much which is not included on what I requested.
JAMES OThis was my second time ever to rent a truck and was even better than the first time closer to home and cheaper per mile for the same size truck 99 cents vs 129 is a big difference ??? why the same truck cost more in MAYO / Annapolis ??? than in Glen Burnie ??? Mayo is 5 miles each way on a dead end road that is 13 bucks at 129 just wasted
JOHN Z