Customer Reviews for Dottie
(U-Haul Neighborhood Dealer)

137 évaluations

3475 N Indian Canyon Dr   Palm Springs, CA 92262

(760) 778-1618

Heures d’ouverture

  • Mon: Closed
  • Tue-Sat: 9 am–5 pm
  • Dimanche : de 11 h a.m. 2 h p.m.

Services dans cet établissement :

Pour nous contacter

(760) 778-1618

3475 N Indian Canyon Dr
Palm Springs, CA 92262

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Sat: 9 am–5 pm
  • Dimanche : de 11 h a.m. 2 h p.m.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Elsie C 
Évaluation :
5

Dottie is an absolute Rockstar! And a sweetheart. She's always willing to help and go the extra mile.

Frank R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santana S 
Évaluation :
5

Dottie was efficient, very accommodating, friendly, welcoming, and simply great. Her building and office is very clean, wonderful air conditioning, and the lot with vehicles, etc., is very organized. We were in, out and gone. Thank you, Dottie.

Leslie F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose C 
Évaluation :
5

Dottie was great to rent from.

Genaro D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan G 
Évaluation :
5

Dottie's customer service is excellent. She communicates and did her best to make sure I had the best experience. Definitely will be returning to this location in the future.

Mark A 
Évaluation :
5

Woman on the phone and at the counter Dottie, was patient and helpful with my moving craziness.

Tracy C 
Évaluation :
5

The only thing I wish is if there were newer equipment not that there’s anything wrong with the older ones, but they don’t seem to get as good gas mileage like the updated ones but this location is very convenient for me and Dorothy goes above and beyond she’s just wonderful in my eyes.

Kenneth G 
Évaluation :
5

Dottie is great!! Keep up the good Work!!!!!!!

Majorie G 
Évaluation :
5

Dottie was amazing, the only thing is I didn't not get my appliance dolly that I requested.

Daniel R 
Évaluation :
5

Dottie was amazing!! She is super nice and patient. Excellent customer service. I highly recommend coming to this facility.

Martin G 
Évaluation :
5

Dottie was very accommodating and a pleasure to deal with. Transaction was fastest I've ever experienced with U-Haul.

Louis G 
Évaluation :
5

Dottie has great customer service we have been using her services for years my family and I she's wonderful.

Marie K 
Évaluation :
5

Your customer service representative was awesome. She was trying to everything, even had a good advice mileage on the truck. I would definitely rent from the people again it was a very pleasant experience!!!

Glenn W 
Évaluation :
5

Dottie was very helpful! The truck, equipment and crew were great!

John A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL B 
Évaluation :
5

Dottie was absolutely wonderful very helpful and great customer service I will definitely recommend to all ♥️

Jessica E 
Évaluation :
5

Customer service was perfect. As well as the customer service representative. Got us moving fast and check in was fast also.

KENNETH W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lanny S 
Évaluation :
5

Dottie the beautiful woman that helped us rent the truck so such a blessing to meet and was so very helpful thank you 🙏🏽 so much God Bless you always ♥️

Jessica E 
Évaluation :
1

Dottie doesn't follow the written contract & charges arbitrary amounts based on her whims. She falsifies records & Corporate pretends to investigate it, but without customer contact.

Michael B 
Évaluation :
5

Friendly service, clean newer vehicle. Air conditioning!

MICHAEL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H 
Évaluation :
5

I like you Dorty she nice person take care truck be ok for drive she nice person

Lorena C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott M 
Évaluation :
5

Dottie was very helpfull and very polite

John W 
Évaluation :
5

Dottie goes over and beyond to help and explain everything you need to know. She was a huge help. I would refer her to anyone that needs an uhaul.

Suelynn T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joi S 
Évaluation :
5

Thank you so much for always helping us.

James H 
Évaluation :
5

Staff was very helpful.

Karen J 
Évaluation :
5

Excellent customer service, keep it up.

otto r 
Évaluation :
5

Dottie was extremely friendly and helpful. She was very sympathetic to me not having A/C (She checked and confirmed it) but could not do anything about the fuel charges.

Mario D 
Évaluation :
5

Prices are a bit high.

Kenneth R 
Évaluation :
5

Dottie provides an excellent u-haul service

MATHEW W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gdalyahu O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kennth h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason K 
Évaluation :
3

Get a better customer service person in there. She yelled at us because we accidentally tried to open a door on the side of building and we did not see the sign that said use other door till after we puled on door. We were not welcomed with a hello we were welcomed by her yelling saying what part of use other door don't you understand Your the 4th customers to do this. I said well maybe you should get a bigger sign then. and I said can we start off with a hello now. She got a little nicer after that! I was still pissed off!!!! I will not go back to this location or would recommend to anyone

Arlea H 
Évaluation :
5

Dottie very friendly

Adam L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena R 
Évaluation :
5

I only go to this location when I need a trailer. Dottie knows her stuff, no long lines, no chaos.. she is professional and just gets it done. I rent from her twice a year.....

Rebecca R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARNELL P 
Évaluation :
5

Dottie went above and beyond………. Ms

Maureen S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frank K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy C 
Évaluation :
5

Thank you Dottie! You've been incredibly helpful during our move.

Laura W 
Évaluation :
5

Excellent service à la clientèle

Armando G 
Évaluation :
5

Dorthy, Makes this location a joy to rent from

Kenneth G 
Évaluation :
5

Excellent service, Thanks!

JOSEPH C 
Évaluation :
5

Nothing! This location is perfect just the way it is, Thanks to Dottie!

Vicki S 
Évaluation :
5

Dottie is the best ever representative I've ever dealt with with any company such as U-Haul or similar. If she's not working there I will not go there. Dottie says she really likes and respects her area manager A lot and could not stop saying good things about her. However,. I had to deal with her area manager, and if her area manager with the one running that place I would not go.

David H 
Évaluation :
5

Best service hands down! been to several closer U-Haul's near me but very terrible service. Dottie is the person to rent from

Steven F 
Évaluation :
5

Keep up good work.everything was great..

Durrell B 
Évaluation :
5

It was super clean super well organized and a super great experience

Alex P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUCINA C 
Évaluation :
5

Dottie was a lovely person …. Very nice, helpful and professional…. It was a wonderful experience renting at this location!

ANDY G 
Évaluation :
5

Dotti is the best

John B 
Évaluation :
5

Dottie was an awesome person to work with when delivering the vehicle on Sunday, March 24, 2024.

Danielle S 
Évaluation :
5

Dottie is amazing. This is one of your best run locations. I rent from uhaul on a pretty regular basis and alway try to rent here.

Michael P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH C 
Évaluation :
5

Dottie was super competent and helpful!

Thomas P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward B 
Évaluation :
5

Dottie was amazing & so accommodating to our 2 year old while we waited.

Caleb S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua T 
Évaluation :
5

Dottie was great to work with!

Craig D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rems t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zdanas R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Burke F 
Évaluation :
5

Your manager here is amazing, helpful, full of knowledge, and made sure I felt comfortable before I left. Great experience. .

William H 
Évaluation :
5

Absolutely nothing… Dottie was great

Lane A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernand D 
Évaluation :
5

Smooth operation, nice people!

Mark C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B 
Évaluation :
5

Great service! Would highly recommend!

Robert O 
Évaluation :
5

First and foremost Dottie is wonderful she is committed to taking care of the customer… Even commenting "as long as my customers leave with a smile on their face,, i'm good". Experienced studies commitment to customer service while checking in, There was a flag on my account leftover from a nightmare experience with another local office that I was assured been resolved. Upon calling U-Haul Central Dottie and I were offered a call back or we could wait on hold for 2 to 4 hours. We thought surely this is a mistake… But after 45 minutes of being on hold, we became believers. Dottie went into action and called another contact who was able clear my account and get me on my way. Although I was extremely irritated with U-Haul's central system, even though ultimately, I was over an hour late for my appointment, Dottie took a rough situation and somehow made it enjoyable with her stories of Palm Springs and views on life, which are heartfelt and funny. Dottie, keep up the good work… U-Haul, central get your act together you are failing miserably, and taking care of the customer.

Lane A 
Évaluation :
5

Excellent experience, excellent customer service

Ana M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G 
Évaluation :
5

Dottie was very nice. The location was clean and well organized. Thank you Dottie!

Gary H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selvin D 
Évaluation :
5

All is OK

Steve A 
Évaluation :
5

Excellent service

nahum R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John H 
Évaluation :
5

Dottie is the most pleasant and helpful U-Haul person I’ve ever done business with!

KARL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Williams C 
Évaluation :
5

A not great day got better

David S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wigberto R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Z 
Évaluation :
5

Location renovating and redecorating. Staff friendly, courteous and helpful.

Brigette G 
Évaluation :
5

My move, changed a couple of times due to circumstances beyond my control, were pleasantly and tolerantly handled by Dottie White who provided a high level of professional assistance and useful suggestions. I am grateful for having someone so experienced and knowledgeable to address my concerns. The equipment was in excellent condition and our move without undue concern. Even though I did not use it, I would not arrange a move without the full coverage for insurance.

RAY H 
Évaluation :
5

Dottie did excellent job, marking everything super easy to handle. Thank you for all your help to us.

Daniel H 
Non les évaluations ont été soumises pour cet établissement.

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