Le client n'a pas laissé de commentaire.
Chris F.
Customer Reviews for Double H BBQ
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Over all easy experience. Heather was professional, personable and a pleasure to chat with. Thanks much, Dave G.
Dave G.Very great!
Kenneth B.No improvement suggestions. Heather was very helpful in making the process of renting the trailer as smooth as possible.
Gary K.Truck check engine light came on halfway through the trip
Jacob S.This was not my requested location. Comrie Ave in Johnstown NY was. I sis the online return. The online review was not good. Did not allow me to submit return unfo.
Tina C.No concerns except not sure where I was suppose to park after bringing back
Amanda B.Tire gauge light is on..Right tire needs air...... Snow needs to be removed from top of cab....no issues at all..reasonable and heather was very friendly..thankyou
Susan M.We had a terrible experience leading up to this pick up with the reservation location. Then this trailer had something wrong with the wiring and kept triggering the alerts in the truck while driving. Then got a flat tire in NC while we were traveling.
Jameson A.Smooth transaction, Heather was great, on the road in no time. Thank you!!
Jeffrey J.No comments applicable.
COLLEEN M.Disclaimer: This review does not reflect on the pick up location for the truck I used. This pertains to the poor quality truck that happened to be there and useful to me at the time. This truck that I used probably should be put out of commission, or at the very least have brakes redone on it. Definitely hitting the age threshold. Yes this is a 26' box truck, but the brakes are so worn and warped I had a very hard time stopping and the entire truck shook with how warped the rotors were. The coolant level light was also on and smelled like it was leaking and/or burning coolant. Did it get the job done? Barely... Would I recommend this truck to another customer, not on the slightest bit.
Harry W.very polite, very efficient
Robert C.The rep was very accommodating. My flt was canceled so I had to pick up later than expected. No problem. I had a question about my drop off location in Virginia. They didn't answer or return my voicemails so I called Mayfield at night. She was wonderful and answered my questions and said call back if I had any problems. Awesome rep for your company.
RAQUELNOREEN S.1 Location: I had to drive 1 hour extra to go pick the Uhaul. If I'm paying for it, I shouldn't be paying to go get it in the middle of nowhere. 2. No over the counter. The pick up location in Mayfield, NY was the sketchiest transaction I have ever done. It felt like I was being sold drugs in the corner of a restaurant instead of acquiring a moving truck.- have a location with actual representative 3. Have representative knowledgeable about your equipment - please be more straightforward with the contract prior to the customer sign on. Also please please please it should be a requirement to show all the features of the truck face to face considering they are very old and outdated trucks. 4. No cruise control and awful MPG. Time to invest for new trucks
Leonardo P.The person renting the trailer was late to the location by 10 minutes and nobody was there.
Brian B.Drop off was smooth and quick with no issues
Courtney S.Everything was A+
Eric B.There was no problems Everything went well.
Anne L.Difficult to figure out it was a self serving drop off. Did not know that beforehand. It looked like a restaurant. Lol.
Shelley B.Thank you very much excellent service
JAMAL M.Pleasure to deal with both reps... No improvements to suggest...
STEPHENW JR O.Thanks for a great experience
Raymond M.Nothing everything went well.
MARKW JR M.Excellent service very nice girl names Heather that helped us out A++
Laura ann G.