Évaluations des clients Down Town Globe

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Down Town Globe

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Eric L. le

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Very friendly upon pick up and returning. Process was quick and efficient.

Yusei A. le

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Le client n'a pas laissé de commentaire.

Rose L. le

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Tony was great and the van I rented drove perfectly. Easy to handle and well maintained.

Jorge S. le

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Le client n'a pas laissé de commentaire.

Paul O. le

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Well,.. Good,Good, I like U Haul. Thank You.

jonathan B. le

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Don’t go to this location because it will be closed soon. It’s trash and the manager is a scam artist.

Paul O. le

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Good, Good,

Abraham Y. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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The woman on the phone was absolutely the nastiest, pushy, most dishonest, abusive, unprofessional human being that I have ever been shaken down and scolded over nothing by, after all the business your company has gotten from me through the years. Seriously, I am done dealing with jerks at some of these crappy drop-off locations. The rig had bad brake lights, the trailer at 40 fishtailing ! We never overloaded it even. We got no consideration for that. The woman said “they all do that!” The trailer nearly dragged my employees off the road fishtailing! I just rented a similar trailer from you and it handled fine crossing the country a few months ago! I have to call BS! Please discipline this employee! She was insane and try fining us every way she could!

Roger C. le

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This location is too busy

Paul O. le

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Good ,Good ,Good

Wilfredo M. le

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Le client n'a pas laissé de commentaire.

Khoung N. le

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They wrote down the wrong trailer number and gave me wrong paperwork. And they called me and asked to return the trailer which I already returned 2 days before that.

ramond C. le

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Excellent service

Paul O. le

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Very very Good

Joel W. le

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Le client n'a pas laissé de commentaire.

Wesley J. le

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Location was very disorganized and not in any way prepared to handle the customers. The location also added the insurance that I declined

Tim D. le

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The shop owner was extremely rude. I had reserved a truck online and setup everything as needed to get going. This also includes the fact that on the website, I had requested a truck that would be a one way trip. I was told by the online application that everything was good to go. When speaking to the manager of this establishment, he said he didn’t see any reservation and he was unwilling to help us without a reservation. After about 5 minutes of searching he had found the reservation and said that he had simply overlooked it. In my reservation, I had also purchased 2 mattress covers and 4 medium boxes. He had said that he didn’t have medium boxes and that he didn’t have any mattress covers. I then instead had gotten 3 large boxes. He had charged me for 4 large boxes. After we finished up preparing the paperwork, I had mentioned that on the website I had requested a truck that I could drop off at a different location. He replied with “What, no! What do you think this is? We don’t do one ways here? Why would you think that?” I had mentioned the online part of my order and he said that I was lying. After we got our truck and was ready to go, the manager had told us that if we bring it back after hours, that we would have to park in a specific location or else we would be charged for a missing vehicle. Upon returning the vehicle to the lot, the lot was completely blocked in with other trucks that they had moved to prevent people from being able to park in the proper drop off location. I had spoken to the clerk at the gas station that they share the lot with, who was also the person we were told to drop off the keys to, and he said that they do that on purpose so they can charge extra. THAT IS RIDICULOUS this establishment is completely fraudulent! I will he reporting this place to the IRS. I’m honestly shocked at how unprofessional the entire experience was and I will not be using UHaul in the future.

Jordania M. le

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Le client n'a pas laissé de commentaire.

paul O. le

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Good Good Good Thank you.

Long T. le

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Le client n'a pas laissé de commentaire.

Paul O. le

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Very Very Good Services

jorge Z. le

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Le client n'a pas laissé de commentaire.

raymundo B. le

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Nice costuner service....

Ernie R. le

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I rent this 10 footer uhaul truck. It was dirty lot dogshair in cabin, Ths thing Tounlock the hood is broken. It say onnpaper work gas ison 3/8 exaclty but it was under 3/8 ..ihave a picture toprove it. Tire sensor wasnon the whole time Cant see the mileage! I ask forapadlock back of the track..thebbn owner say you go buy a padlock is only99 cents.. Heres my info My name is ernie rico 323 6007126

Joseph D. le

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Le client n'a pas laissé de commentaire.

gorgui S. le

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always good service

Andrew D E. le

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Tony always takes care of me. I move cargo monthly and he helps me short notice and scheduled. They are the best and most convenient for downtown LA.

Craig M. le

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Le client n'a pas laissé de commentaire.

ramond C. le

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Le client n'a pas laissé de commentaire.

ramond C. le

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Le client n'a pas laissé de commentaire.

Marina O. le

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The location is great, the only problem is you can't leave your car. The only issue I have when renting a truck at uHaul is when you use the app it tells you to express check out, so you go through all the process and enter credit card but when you go to pick up, you have to do the process all over again, so I'm still not sure why they say to do it online when you'll have to do the work all over again at the store.

Beatriz R. le

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Nothing... love the service here... won’t go to another location but this one.. Thank you Tony for the excellent service you always provide

Zeyad H. le

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The guy working in this location overcharged me, I didn't ask for insurance and he still charged me for it. I told him I have my own insurance!! Now I have to wait 3 days for investigation. I Rented U haul because of the 19.95 a day add on the trucks, I rented the truck for 2 days and ended up paying $120 are you serious!! Horrible service scam!

denise P. le

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Le client n'a pas laissé de commentaire.