Went there at 10:00 A.M. when the place was to be opened at 8:00 A.M. and no one was there. Had a very hard time getting my car off tow dolly ( my hands don't work very well.) If the owner is the only one working, there then U-Haul in opinion should stop working with him. If owner can't be there then there should be someone else there to help YOUR customers because that reflects on the U-Haul Comp. If I need U-Haul again I WILL NEVER GO TO THAT PLACE for service.james C.
Customer Reviews for Drakes Auto Electric Service
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sugar Notch, PA 18706
(near Sugar Notch/Ashley exit off Rt 209, Behind Hanover Twp. Industrial Park)
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 6 pm
- SamediDe 9 h 30 am à 1 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.JOSEEMMANUEL P.
I was charged for two days of service when I only had the truck 24 hours. I was then charged $20 for a cleaning fee! The truck was spotless and we filled the gas tank over what was owed. I'm very disappointed on these extra add on charges and feel they are inaccurate. Thanks Melissa Nikodenmelisa N.
Le client n'a pas laissé de commentaire.Stanislav B.
the processing takes a while before you even get the truck but overall good but beware they charge alot for per mile cheaper to rent during the weekJoseph D.
My reservation had been corrupted through call center contacts. Drake's was unsble to resolve these issues, but facilitated the rental transaction satisfactorily.Preston G.
Le client n'a pas laissé de commentaire.Kelly A.
Your computer system made picking up the truck a very long process. We were at the pickup location for 45 minutes. That is a complete waste of timePatti K.
Don't use as a Sunday pick up because the business is closed if the customers prefer talking to people.Paul N.
Le client n'a pas laissé de commentaire.Christina M.
The inside of the trailer was dirty and the WiFi was not working to get the proper paperwork. Thank God for email's. But other than that uhaul employee was professional explaining all the details. Thank you U-Haul for allowing me to rent your trucks in past and trailer in the present. Always my uhaul.Daisy R.
Le client n'a pas laissé de commentaire.jose E.
Le client n'a pas laissé de commentaire.Lynn S.
Rentor was spectacular. Truck was a worn out with high miles only part that wasn't damaged was the box itself. Transmission was slipping. Rentor was wonderful and was very helpful but since it was the only 26' in whole area I took it only drove 15 miles total. So it worked out just fine.David P.
Le client n'a pas laissé de commentaire.Raymond M.
Le client n'a pas laissé de commentaire.Richard R.
Google has the wrong address. It took me 16 miles away from the correct address. It was very upsetting because it added mileage and money owed to the rental. Please work with Google to straighten this out!!Gloria Z.
Le client n'a pas laissé de commentaire.RAMON P.
Le client n'a pas laissé de commentaire.Charles R.
Very helpful all around.ed M.
Over pricingCheyenne P.
Le client n'a pas laissé de commentaire.Nathan N.
The guy was very nice and helpful... Thank you....William P.
Great serviceronald B.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.bob B.
Le client n'a pas laissé de commentaire.John L.
Owner did an excellent job of orientation to vehicle. Very customer focused.John C.
Le client n'a pas laissé de commentaire.Nicholas S.
NOT the agreed upon drop off location; agreed-upon was closed. Very frustrating when YOU change the terms of your contract and make me drive farther.Paul B.
Wonderful customer servicechristine O.
DEFINITELY!! Tom was very helpful and knowledgeable, he made sure the trailer was hooked up safely. He and supervisor/manager(I don't remember his name) they explained everything to me. Between both of these guys with knowledge and experience I knew I was in GOOD hands!Eddy P.
Le client n'a pas laissé de commentaire.WILLIAM C.
Mr drake was a great advocate for U-Haul. Equipment was clean and the overall experience was excellentTracy F.
Le client n'a pas laissé de commentaire.TRACY G.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.Steve C.
Nex time you promise a truck will be at a location, please keep it, i had no choice but to get truck, just had a knee replacement and had help to move that day. Very very very unsatisfied.been using uhaul for over 25 years to. Caroline bieble was the name we always used.Thomas K.
Great experience, very friendly service, the owner is a great guy to have a nice conversation with !! It's nice to deal with a small business and it's owner rather than the big box store and franchises.Tracy S.
Very pleasant helpful staff. Reviewed truck operation and adjusted mirrorsJoe N.
Le client n'a pas laissé de commentaire.william G.
Everything was great. The guy was impressionable and very nice.danielle H.
I was quoted a price when Trailer was reserved online. When I picked up trailer it was 20 % more than quoted.GREG P.
Tom Drake did an excellent job, and he was a very engaging, interesting, and gregarious guy.JAMES B.
Le client n'a pas laissé de commentaire.Thomas M.
TOM IS A GREAT GUY TO DEAL WITH, CALLED LOOKING FOR A TRAILER SECURED IT IN A GOOD TIME FRAME, READY TO PICK UP WHEN CALLED. MERCIBOB A.
Try doing what you say you'll do, where you say you'll do it, and when. That's how contracts work. And try to do it with less fraud and scamming.ALAN W.
great friendly service. i will recommend to my friends.SUSAN C.
They Took time to explain and show me everything about the rental, very helpful, knowledgeable, wouldn't change a thing. A+++Angela M.
After picking up the u-haul in Sugar Notch and driving it to Forty Fort, the truck was loaded and packed to go. We drove to turkey hill to put gas in the tank because it was given on almost E. The fuel sprayed everywhere and we noticed that the line was completely severed. We sat at Turkey Hill for 2 hours before help came and the truck had to be towed to my home I was moving to. We unpacked it and it was towed away an hour later. I feel it was poor service for my credit cars to be charged after such a fiasco for mileage. I would like to speak with a representative and I will be fighting the bill. Never using u-haul again.BRITNEY W.
Le client n'a pas laissé de commentaire.CHARLES F.
The only issue was a stuck latch on the loading ramp. I had to use a big screwdriver to pry it loose.JOE K.
Le client n'a pas laissé de commentaire.shaun A.
Needs nothing, just perfect.MANASES U.
Very Friendly and very helpfulROBERT M.
Took the time to explain the truck to me an even adjusted the mirrors. Excellent customer service.ROBERT LEE H.
Have equipment ready when promised.Kristi C.
Le client n'a pas laissé de commentaire.LINDA M.
Le client n'a pas laissé de commentaire.shannon M.
Very pleasant experience! Thanks, U-Haul, for an excellent company! Nice doin' business with ya!SARAH W K.
Service was quick, personnel was helpful and courteous. Overall, I had a good experience with U-Haul.PAULINE S.
first of all in thius whether no snow tires i got stuck couldnt even move all my funiture and its like i paid for nothing i will never rent from uhaul again everLINDA A.
Le client n'a pas laissé de commentaire.JARED Z H.
Le client n'a pas laissé de commentaire.Danielle K.
tom was a very helpful and informative agent, he explained everything and made sure all was a safe trip, he is an excellent provider for you company. thank you very muchSEAN M.
Le client n'a pas laissé de commentaire.JOEL D.
the original location that we were to drop off the truck was three miles from our house and would have been perfect. they refused to accept the truck, saying the owner only allowed two uhaul trucks, and they already had two. we had to go way out of our way to drop off the truck. very bad customer service. if you want more info, contact us at firstname.lastname@example.org. up to that point our rental experience was really good. nice truck, road and drove well. good gas mileage.JENNIFER K P.
Le client n'a pas laissé de commentaire.