Nothing, it was a great experience!
Brent N
Customer Reviews for Dream House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I feel like I was sort of lied to. Originally had the truck for a one-way trip but was told it would be cheaper if I returned it back to this location so decided to go that route. My initial charge was $175, final charge was $303! That is almost $100 more than what I was going to be charged for a one-way trip. If I realized that the final charge was going to be so much more then I would have stuck with the one-way!
ANGELINE RNothing i love dealing with nick and I only use him as moving my stuff and always have a great experience when I rent from him very easy to work with and will continue to use only him he even go out of his way to make sure you get what you need thanks agin nick you never disappoint
MATTHEW WI was charged an extra day for equipment even though I turned it in a day early. Nick at the Dream House (Fountain, CO) did not try to help me with the situation even though it was his fault for putting the wrong date on the check out of the transport.
DUNCAN CThe owner of the shop was very welcome friendly and very knowledgable. He went above and beyond to help u and educate u on everything about the equipment. I highly recommend this location to everyone
VICTOR AThe gentleman who helped was nice and courtesy.
WILBERT WI am so thankful active military personnel is able to count on your services. I'm glad you had the equipment available and guy in office that afternoon was very cheerful and friendly.
Maria BGreat customer service from Nick. We appreciate him!
NICO WStaff was extremely helpful
LUCAS GVery helpful. Great customer service
JENNIFER HFriendly staff, very polite, and helpful. Merci.
Ayonna CManager who we picked up truck with was very friendly and helpful. 👍
Linda VGreat service at this location. Super fast check in and check out process and the overall customer service is amazing. I will definitely come back to this location is I ever need a uhaul again as well as referring any friends and/or family. Super clean and well maintained vehicles.
Nicole PThe guy was great. I was in and out in less than 15 min with a car trailer.
JOSEPH SMy man at the counter was great and very helpful!!
LAWSON GThis location was great, the equipment was a disaster, but that is not the fault of this particular location.
JONATHAN AOwner of the location was very helpful and went above and beyond. I've never had a better experience with staff at a u-haul than this one!
ROBYN CFriendly kind and helpful
CHRISTINA MVery professional and courteous.
KARL FI was provided with excellent customer service on a stressful day. The experience made me feel a little lighter. Merci.
ERICA HVery accommodating and helpful service. 100/10 service
ZACHARY WFast and friendly, very easy to deal with
WILLIAM CNick was available when I showed up to get the trailer. You can tell he knows what he's doing because he has the process streamlined, efficient, and easy! It was also very affordable and it totally saved my butt in a crunch!
CATRINA TSuper fast and friendly service! In and out quickly! Informed me of all the details I'd needed to know up front.
HEATHER DStaff was very friendly and accommodating with scheduling the trailer pickup
ALONZA CVery good customer service
JOSEPH GThe guy who helped me was awesome. He doesn't make it feel like it's just business. He explained every detail to the T!
RACCEL YDidnt see anywhere to improve. Thanks Nick! Fantastic experience.
jacob eSuper friendly, explained everything clearly, This was a great experience! 10/10 would absolutely recommend!
WILLIAM RExcellent service, great staff and very helpful!
ELAINE ANick was amazing super friendly, made sure to return my call and had great patience and explained everything perfectly!
EMILEE MI will be renting from this location in the future I felt well taken care of and had all of my questions answered.
SIMUEL BGreat service
ANTHONY FSupport this location
KENT NNumber one location to go to rent any U-Haul equipment!
Nick LYou were great.
MARIE FFriendly service, also the van was super clean and drove amazing. Will definitely be the uhaul I will choose in the future.
Stacy Wit's not the locations fault but the app for U haul absolutely sucks. Why give the option to skip your profile if you can't skip your profile to get your vehicle so then you have to completely log out And log back in to get the option again to start your rental otherwise you will look everywhere and not find it anywhere and call the one 800 number and they will tell you to just click the button. They have no idea about this.
David SWonderful service. Great truck. Thank you
SHARON ANick and Sammy Jo were the most professional and courteous uhaul reps I have met yet! They will be the reason I am returning each time.
TARA CNot really anything because the place is clean the vehicles are clean the customer service is excellent thank you
VICTORIA BOwner called me to make sure I was all set with my trailer.
Emily H10/10 recommend!!!
kimberly rWas an amazing experience. Had the exact trailer I reserved ready to go. Got it hooked up and it was exactly what I needed. Great price. Will absolutely be going back.
CODY VThe owner/ manager made this the easiest & best rental experience I have ever had with U-HAUL. I will definitely use this location in the future.
john lI have another rental next month and I'm going to try and change it to that location
terrence sThe facility is clean, easy excess in and out with equipment. Staff are very polite and courteous.
Paul LNick, was very friendly, efficient and knowledgeable. I was late picking up my U-Haul and he stayed late just to help out. I would highly recommend the u-Haul,. location.. Jesse Zesiger.
JESSE ZProfessional, efficient, and friendly employee
marsha gThey were very helpful and kind to us. They made us feel comfortable and had much knowledge about the company! Thank you Dream House for being so awesome!
TINESHA SGreat service, just keep it going! 🇺🇸
hilario tIt was the best service I've ever gotten from a U- Haul location. I won't go anywhere else.
Jose VVERY disappointed on moving day as when I went to pick up the truck, it was not where it was supposed to be. I had to drive 30 minutes to pick it up from this Dream House location. So I wasted an hour and had movers waiting on me that I was paying for hourly. Was not compensated for anything, UHaul didn't care.
Debra PI got a phone call from the drop off location a couple days prior to drop off. I did appreciate that as I did have some questions. The gentleman on the phone was very polite and answered all my questions. Merci.
Faith WWell run business
Michael WBest UHaul experience ever. Friendly helpful staff and a great experience from beginning to end. Merci!
terry bNick had amazing customer service, super friendly and helpful.
Christian W