Customer Reviews for Dreistadts Service
(U-Haul Neighborhood Dealer)

150 évaluations

802 Magee Ave   Jeannette, PA 15644

(724) 296-8456

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat: 7 am–11 am
  • Sun: 7 am–10:30 am
Heures d'ouverture spéciales
  • 3/30/2024: Fermé
  • 3/31/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(724) 296-8456

802 Magee Ave
Jeannette, PA 15644

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat: 7 am–11 am
  • Sun: 7 am–10:30 am
Heures d'ouverture spéciales
  • 3/30/2024: Fermé
  • 3/31/2024: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly Morgan 
Évaluation :
4

I think uhaul should maintain a better customer service with real people amd not push me to a website ot chatline Brutal service for a great company Randy and jim were terrific reflection of your company Helpful courteous Cant get this on a website or chatline

BRYAN TROTTIER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Browne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JeMar Jackson 
Évaluation :
5

Super friendly and easy to deal with. Truck was exactly what I reserved and I couldn't have been happier. Great experience.

Timothy Mortimore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Novak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hunter Wirth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY DREISTADT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK SCHULTE 
Évaluation :
5

Absolutely nothing to improve upon at this location. Owner was the most friendly and incredibly helpful, especially when we had issues with online pickup. He even offered help with issues of our booked moving helpers that were not responding regarding scheduling. Much thanks for wonderful service!!

Josh Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber Priestley 
Évaluation :
5

Incredible customer service

SHAUNNA THOMAS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diane Guest 
Évaluation :
5

Nothing, all good

Joel Blice 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Maffessanti 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken Stancovich 
Évaluation :
5

more availability in monroeville

TIMOTHY OLADELE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross Rawe 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marlon Austin 
Évaluation :
4

Advise the customer IN YOUR TEXT ALERT that a photo of the odometer is necessary to complete the after hours, on-line return.

Donn Austin 
Évaluation :
4

Owners were great and easy to work with. Lady I contact at the Delmont location was great as well. Very helpful in locating the size truck I needed and answered all the questions I had about it.

Kevin Rubright 
Évaluation :
4

Explain a little more about the process when you get there if it’s after hours

John Armstrong 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas Gdaniec 
Évaluation :
5

Great experience! Thanks!

Tracey Powell 
Évaluation :
5

This has nothing to do with the location, but the cup holder in the cab is an odd shape and too shallow to be useful. I had a cup of coffee tip out on 2 separate times. Both were from a complete stop and when I pressed the accelerator it flipped out of the terribly designed cup holder. Thankfully I wasn't in traffic when this occured. I look at this and wonder how something so useless made it through the design process. Whomever is responsible should be terminated and not allowed near the design phase of van making.

ROBERT KRISTOFF 
Évaluation :
5

Great place to go to for your rental

RANDAL DREISTADT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad Hammond 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK CARFANG 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL ERB 
Évaluation :
5

Work with more people like Randy! A true gem!!

SPENOLA AMMAMOO 
Évaluation :
2

Communication, timeliness, e pick up to be user friendly

Kristin Steininger 
Évaluation :
1

This is a skeevy question, Uhaul. There was nothing wrong with the location. But you gave less than 12 hours notice that we would need to drive 30+ miles away to get our truck when we can literally see a uhaul location full of trucks from our living room window. That means 90 extra miles worth of gas because we also have to drive our car there and back to pick it up. Not acceptable.

Travis Kovalovsky 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brittany Dorko 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaqueline Garland 
Évaluation :
5

Mr. Randy provided top of the line service and assisted me with everything! He went above and beyond for me yesterday with the trailer! If I ever need U-Haul again in the future I will be using them!

DERRICK JOHNSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSE EISAMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray McGough 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben daykon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN KNOPP 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ELIZABETH LANGFORD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Levi Frantz 
Évaluation :
5

Great Very helpful, will use again and recommend to friends

William Parke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin Patrizi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayshauna Crosby 
Évaluation :
5

Highly recommend this location. Owner was highly accommodating and competent.

DAVID ROSENBERG 
Évaluation :
5

The owner goes out of his way always to keep his customers happy

CHARLENE FOHEY 
Évaluation :
5

Randy is always right on with everything. Very pleasant and equipment A-1

CHARLENE FOHEY 
Évaluation :
5

the u-haul website had a problem but Dreistadts Service took my information manually and got me on my way quickly

Vincent Benkovich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Newcomb 
Évaluation :
5

Great to work with

MICHAEL brentzel 
Évaluation :
2

You directed that I drive 25 minutes to a location four towns from me when there were large UHaul locations with trailers that were within three miles drive. I was sent to a facility with a total of two trucks and two trailers. You should inconvenience your customers just so you can move equipment that is in an out-of-the-way location.

Thomas Schott 
Évaluation :
5

Great to deal with!

jason Frick 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Sutter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Scott 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tammy Elias 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen Henzler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENE MARQUIS 
Évaluation :
3

Poorly lit in a bad neighborhood for a night time drop off.

Robert Henderson 
Évaluation :
5

Service amical

Michael Sekhon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Burris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan Dickson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA FLOYD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco Sebastiani 
Évaluation :
5

They where very accommodating with us and patient with all of our questions

JOHN PINKERTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Adesina 
Évaluation :
5

Great location fast and friendly

RANDAL DREISTADT 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexis skuhrovec 
Évaluation :
1

We had set up online check in due to the location not being open for scheduled pick up time. App would not work, was on hold 45 min before we hung up and called business owner..who met us later for pick up. Dreistadts Garage was wonderful, UHaul no help. Delayed move, helpers, and had to move in worst weather all due to being 2 hrs behind. You should not offer online pick up, obviously we weren't the only ones that had trouble with app, problems getting a representative to answer due to abnormal call wait times..

Anthony cortazzo 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michele Civic 
Évaluation :
5

Easy and fast

fernando AVOLIO 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Danielle McRoberts Holmes 
Évaluation :
5

I have rented from this location on several occasions and will continue to recommend and refer people to it. The gentleman that own this place is great. Very personable, polite and helpful. If you wanted to be treated well you must rent from this location!

Brennda Hays 
Évaluation :
1

I waited over 20 minutes to check in and get the keys. Then the truck I got was almost completely out of gas. So I instantly needed to find a gas station. Overall a terrible experience.

Justin Mikula 
Évaluation :
4

Well it was clean but ended up breaking down so i was very unhappy about that. But yes i.would recommend getting one but they should maybe be checked more thoroughly

STACEY BAUSTERT 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela Miller 
Évaluation :
5

I'm glad I rented from this location! Ran into some problems and they were very understanding. The customer service was exceptional and if I ever need to rent a Uhaul again, I'll definitely be going back to this location! 10/10 recommend to anyone who's in need of a Uhaul.

Christopher Granata 
Évaluation :
5

When I picked up the trailer in Hallstead, I was told that I could drop it off ANYWHERE after making use of the trailer. I assumed they told me that due to all of the hassles I had with getting the trailer, including having NEVER been told that my original reservation was changed. I specifically asked if I needed to return the trailer to Jeannette, and they said no, I could take it anywhere. After emptying the trailer in State College, I tried to leave it at a UHaul dealer in State College since I was done with it, and was told that I would have to pay $82 if I did that. So I had to take the trailer the additional 2 hours back to my house, and then return it to the UHaul dealer in Jeannette the next day. That was another wasted hour in State College, as I needed to find the dealer up there, wait for several people in front of me to be waited on, and then be told that I had to cough up $82 or they would have to put the trailer back on my car, which is obviously what happened.

Peter Mervosh 
Évaluation :
5

Can't improve. Everything was fantastic especially the attitude of the owner and employee

john stape 
Évaluation :
5

I used the Uhaul 24/7 truck share and it was very easy and we had no difficulties with the experience. I was apprehensive at first but as long as you have your smart phone and the required pieces of information they say you'll need, it was a piece of cake.

Kimberly Bush 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jack withrow 
Évaluation :
5

Great location great service

RANDAL DREISTADT 
Évaluation :
1

Owner demanded 8Am pick up. Van was dirty and had loose steering. Van used for local pick up. Returned within 4 hours with the required 1/4 tank of gas. Charged $46 for gas. Intetestingly, Mr. Driesdadt owns a gas station. The owner was rude and hung up on me. Two calls to customer service yesterday. Was told I would receive a call back within two hours. Nothing. Extremely poor customer service. Will never use your company again. Will relay my experience to BBB and social media.

CINDY STEELE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Livengood 
Évaluation :
3

Tires were not good-balding. We got stuck 3 times and hydroplaned very easily. It was also disheartening that no AAA or Military discounts were offered.

CRYSTAL YORTY 
Évaluation :
5

Very efficient and courteous service. I like the fact that they were located in Jeannette, so close to home.

Rebecca Brammell 
Évaluation :
5

Randy was very accommodating and even had the truck warmed up inside the cab some before we arrived which I found to be a very kind gesture. It was cold this morning. We may use his place referentially now.

ronald hoffman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Sapp 
Évaluation :
5

My experience was spot on,quick and easy, The pick up location was very convenient it's right in my hometown. As a regular uhaul customer the service was excellent plus it's great to have a local dealer within 10 minutes of My house, I highly recommend Dreistadts Service.

ROBERT CARTER 
Évaluation :
5

I have no complaints. Very respectful and good business will return in the future.

ADAM WAGGONER 
Évaluation :
5

Friendly and quick, I'd gladly rent from them again

jason west 
Évaluation :
5

Dreistadts Service was excellent and above and beyond awesome. Tank you for making our rental easy and fast.

richard heithaus 
Évaluation :
2

Drop off did not check out vehicle after drop off which caused U-Haul to call twice. The 1st call they said they would take care of it. The 2nd call I had to take care of it get a hold of drop-off center (voice mail). They called back but U-Haul did not follow-up until I called U-Haul back who said drop off was new and transferred the truck.

David Cannon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Rothrauff 
Évaluation :
5

Very convenient to have locally in Jeannette, PA.

Ben Daykon 
Évaluation :
5

Went above and beyond to get the help I needed.

Neil Mccarthy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRI Watkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Watkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRETCHEN KELLY 
Évaluation :
5

Staff at Driestadts is excellent

Tim McCready 
Évaluation :
3

Truck was dirty inside. No straps or pads available to rent. Gas was at half tank, not 7/8 as I signed for. Steering wheel shakes when making a long right curve and feels loose.

DEBORAH RHODES 
Non les évaluations ont été soumises pour cet établissement.

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