Great service.
danny Y.
Customer Reviews for Drescher Auto Body
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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I'm not sure how this became the drop off location when there are other U-haul locations less than half the distance from my home. I rented another truck on June 4th and the location was approx 10 minutes from my home. Two weeks later I have a drop off location approx 25/30 minutes from my home. Miles away wasn't the issue. The route to get there involved back country roads many of which were oil and chip roads. Using more suitable roads would have added approx 20 minutes to the trip each direction.
Dave C.The service I received when picking up my rental was outstanding. The location, however, lacks visual appeal.
Glenn R.My only complaint is not about this location per se, but about the UHaul process. I had reserved the truck for pickup at 8am at a location about 10 minutes from my house, but you switched us to this location at 9am about 40 minutes from my house. So it cost me an additional hour in travel time, and we got started an hour later due to the pickup time change. You should be responsible for getting the truck to the selected pick-up point.
Thomas K.The owner was very helpful.
Alan S.Bill was efficient and got me on my way quickly.
Robert P.Truck was clean,service was excellent,easy pick up and drop off
WILLIAM S.Nice and convenient area for a pick up and drop for the Sarver and Saxonburg areas.
Marion T.Excellent service à la clientèle. Bill was very helpful and made sure I got everything I needed and that it was already. He help me save time and miles. Very helpful.
Kyle K.Says one thing than does another Not a honest company
Elijah E.Open and easy to park and drop off the U-Haul.
Nicholas L.It is possible the truck may have needed a tune-up. The service and cleanliness was very good, however.
cheri G.The gentleman asked if I would be returning it to him and I said I'd try. On 10/18/2021 he called me and told me I had to return it to him after I had returned it to a closer u-haul dealer. I'm never using u-haul again for moving purposes.
ETHAN B.Deliver on what you say your gonna do.
STEPHEN S K.Easy drop off; I returned it early and it was simple.
Karen S.I am very upset with how the process of getting the U-Haul went. I will probably not use U-Haul again in the future or recommend it to people unless something is done with how horrible this situation was. Besides not getting the size truck that was reserved months ago (not sure why you even allow reservations if you do not honor them), I was sent an e-mail to go to Saxonburg instead of the original location that was chosen. Then a couple of hours later I received another e-mail to go to Glenshaw. I arrived at Glenshaw that morning of the move and was told my U-Haul was in Saxonburg. Moving is very stressful to start and you guys did nothing but make it worse. The only saving grace was the gentlemen I dealt with at both locations were very nice and apologetic. The fact that you can not honor reservations, and change locations on a dime is a horrible business model. $50 compensation means nothing to me for everything you put myself and my family through on moving day. We could not fit all of our possessions, we had to make multiple trips with other vehicles and overall this cost us way more money with how bad you guys jerked us around.
Justin R.WhenI made reservation it was not clear that the location where I thought I was getting teh truck was not guaranteed and my plan had to be significantly changed to go to the alternate location - not convenient.
Rebecca M.