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I currently, and for a number of years, have storage units at this facility, as well as space for a boat and RV. The facility is secure, clean, and well maintained. Mrs. Lambert is very efficient, well organized, and doing business with her is a pleasure.
Good
Grant Smith was very professional and kind
We were extremely happy with the service and the vehicle. Truthfully, this was the best truck rental experience we've ever had. Thank you, we won't go any where else in the future.
Wow - I never leave reviews but Uhaul has amazing customer service. I would highly recommend using this location.
The woman who was working here during drop-off was extremely friendly and provided excellent customer service!
Easy to check in on website to pick up. Easy to return cargo van at the end of the day.
The covid process is unbearably slow and complicated. Why pay dealers if you have to sit outside by yourself and do it all!
Great job, very professional. Service with a smile.
Truck was ready to go and check in was quick.
Nothing. Service is always great here! Love doing business with them. The brakes on this vehicle need to be looked at. Stopping power was weak and you could hear grinding. This is no reflection on this Uhaul dealer.
Excellent site and service. Outstanding. I will recommend and also be back again.
I was late 30 mins to return the rental truck because of weather and they charged me for 2 days.
Everything was fast and easy. Having a couple larger trucks would be better too
Total experience was excellent.
With everything going on I couldnt beileve how well everything was ran. Also couldnt have had better customer service, she was super chipper and extemely nice.
Nothing. Well prepared, knowledgeable and consumer friendly.
Was professionally handled given the current situation and felt comfortable that all that could be done was done to not spread the virus ....
The rental process was quick & easy. No complaints!
Pleasant and efficient service.
Clearly describe what Location Services need to active on their phones or your system DOSENT WORK and since you don't answer YOUR phones you will ruin their day like you did mine.. F A I L!!
Clean Van! could not see out front windows even after I cleaned them. And dirty inside.
I will never go to that business again. She was rude and non caring.
The location was great, the people were excellent! I am very upset about the gas charge of 3 gallons because I filled to were it was and drove right to the return and was charged for gas, I will never rent again through U haul you charge a lot per mile and the person puts gas in and still a charge very upset!! Will let others know.
Thelma the manager/owner is very efficient and professional! Definitely would use this site again! Highly recommend!
Very good customer service!
Keep on treating your customers as well as you treated me. I have already recommended you to a few people already
There was a mixup in my dropoff location, but I was allowed to leave my trailer here anyway, which was much appreciated after a very long trip home. Very considerate; very customer focused service.
N/A.
Thanks to Selma and Grant...
Thelma made the whole rental experience so easy. She is professional and personable!! Thank you!!
N/A.
Always rented from this location when I could but never again. I drove 7 miles and the gas meter was on full when I dropped it off yet was charged for 1.9 gallons of gas. I even returned it early because the guy asked if I would so he could try to rent it again....
This place is always immaculate, and Thelma and Grant are very efficient and personable. They always have the vehicle staged and ready to go when I arrive.They are nice to deal with.
Thelma was great to work with and very knowledgable. She corrected errors made prior to our pickup.
Perfect in everyway. Will always use this location for all my moving needs! Thank you for a stress free truck rental??
Drop box Sign could be a bit more visible
The ramp didn't work
Drive In is the best. Super clean location and trucks. Prompt customer service - they are experts at rentals so it is very fast. Love these folks!
This $19.95 van ended up costing me nearly $50. Not happy.
never been treated better in my 68 years on planet earth
WE SHOULD NOT HAVE TO TAKE PICS AND DO WORK FOR THE STAFF THATS WHAT THEY GET PAID FOR. AFTER A WORKING HARD TO MOVE YOU SHOULD NOT HAVE TO DEAL WITH MULTIPLE PICS WHEN YOU WANT TO GO TO BED
Super friendly and helpful folks.
The young lady that waited on me was over the top friendly and helped me save many was very impressed. I normally would not fill out a survey but I feel this women deserves some recognition ??
Could not have been a better experience. Great service. My favorite place to rent.
There were mechanical issue
Very knowledgeable and curtious team. Put my mind at ease and made everything easy. Thank you Thelma and Grant!
The windows and mirrors were frozen over with ice. Excellent customer service would have been to scrap and clean them off, especially since you knew it was being rented that morning. I don't mind scraping it off, but the truck didn't even have an ice scraper in it. Luckily, I left my car there and didn't get dropped off, so I could use my own. Basics
Thelma was very knowledgeable and helpful. In spite of the heavy snow she was willing to"get her hands dirty". She made a huge difference.
Nothing....all good!
Very pleased with this experience. Credit goes to Thelma Lambert for her excellent customer service.
No explanation regarding insurance. Bill sent to e-mail so I did not realize I was charged until after my card was charged. Would have declined coverage. Instead bill was padded an extra $14.
