Customer Reviews for DRJ
(Concessionnaire U-Haul dans le voisinage)

186 évaluations

1780 S 525 W   Beaver, UT 84713
(Located in the Chevron Station)

(435) 438-6207

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : 10h am à 6h pm

Services dans cet établissement :

Pour nous contacter

(435) 438-6207

1780 S 525 W
Beaver, UT 84713
(Located in the Chevron Station)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : 10h am à 6h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Rick is amazing! Great service and care. I would highly recommend this Uhaul location!

Diane R. 
Évaluation :
4

Very helpful.

Wade N. 
Évaluation :
5

Nothing at that location. Everything was awesome!!

DEANGELO DUBOIS C. 
Évaluation :
5

There seemed to be a problem with the tires that was not evident at the pretrip. I advised the rental center upon return.

Elizabeth or Dav J. 
Évaluation :
5

Rick hooked us up and checked Everything!! Great.... we will rent again!

Kelly j B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayley B. 
Évaluation :
5

I was billed for 2 days originally- returned the equipment in one day- but I see no credit for that. What do I need to do? I returned the truck to Beaver, UT. on 7/13/2021. Everything else worked fine. Thanks, Brett Manwaring Contract #99325027

BRETT M. 
Évaluation :
2

My original location was supposed to be cedar city that had been booked 2 weeks in advance. They didn't have my truck so we had to have family pick up the truck out of the way and we had to pay for extra gas to get the truck. Then there wasnt a dolly like was set in the contract and we haven't been refunded.

Dallin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN P. 
Évaluation :
2

My experience was horrible!! I reserved a truck and trailer in cedar city but then get transferred to beaver and then get transferred to Richfield! So I had to pay for gas to drive that truck an hour and half back to my home.( 10mpg btw)! I hope to never have to use uhaul again!

Michael S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENT D. 
Évaluation :
5

Rick was fantastic, I felt like my dad was walking me through every detail.

Brad W. 
Évaluation :
5

I had an amazing experience.

Cydney B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alma A. 
Évaluation :
5

Excellent service à la clientèle. Just a fantastic place to rent your moving equipment. I'm pretty sure this was my third time renting from this business and will return if needed. 5 star rating for sure. ðŸ¤-

Donnie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
2

The place to park the truck was way off from the shop.

Joseph L. 
Évaluation :
3

Nobody seemed to know what was going on with U-Haul rentals. The main guy was not there. I was just told to leave the key on a stack of papers on his desk and he'd get to it later. They operate out of a service/gas station. The only reason I even knew they did U-Haul rentals was a couple of trucks parked out to the side of the shop. There was no signage or any other indication given.

Brian C. 
Évaluation :
1

No one was there we had to wait 45 mins until someone showed up the truck was completely dirty with dog food/dog hair cup holders were disgusting the back had dirt and trash in it

Ashley G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon D. 
Évaluation :
5

Every time I bring back my equipment, its fast , easy and everyone is so friendly

john S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty G. 
Évaluation :
5

Management too busy with their other business interests, borderline rude but they know that they are the ONLY GAME IN TOWN. They DO NOT represent the U HAUL BRAND in a losutive way.We Prefer the good people in Cedar City.

EDWARD H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fernando G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peggy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Best Uhaul experience ever!!!

Robyn A. 
Évaluation :
5

The rental guy was very good at his job went very smoothly.

Ken K. 
Évaluation :
5

I really enjoyed my experience with this location, Rick and all the guys are excellent! The U-Haul trailer is nice and clean and Rick came out and hooked it up for me and showed me everything about it! I cannot thank them enough

Jacob W. 
Évaluation :
5

Excellent experience!!! Thank you so much!

Camille C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patti W. 
Évaluation :
5

Very nice people, efficient and professional.

Sidney B. 
Évaluation :
4

They also say that a uhaul representative has to come out to inspect the truck and do the oil change. This is ridiculous considering its a full service gas station! No wonder renting these trucks is so expensive!

MIRIAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lennis H. 
Évaluation :
3

The equipment was not maintained. The right side taillights were not functioning and the location was too busy to fix the issue. It was clearly an issue that should have been discovered before we picked up our equipment. Even though I paid in advance, and did the early check-in, it still took over an hour for us to be on our merry way. Quite disappointing.

Amber C. 
Évaluation :
5

Rick Jarvis at the Chevron was great! Got me all hooked up, explained what to watch for and how to get the car off, once I reached my destination.

Josh N. 
Évaluation :
5

Went out of his way to be accommodating. Very efficient. Even checked the tire pressure on the trailer. Will definitely use this U-Haul location again if a need arises! Thanks! Appreciate your service. :)

Dorene T. 
Évaluation :
5

while it started out good, my experience was the worst ever. My truck was supposed to be picked up in Richfield Utah, but I got a text saying it was ready for me in Fillmore Utah. 90 mile difference. When I contacted the Richfield guy, he said, "yeah it's here but I am closed for the weekend" My Beaver guy Rick had to go up at 1:00am and get it for me and bring it back to Beaver. So then I had to drive it from Beaver to Richfield, 55 miles, where my truck was supposed to be. On the way over, I got a call from Richfield asking if I was coming to get my truck and that it had arrived early on Friday and was ready. Meaning what? My plan was to drive my own truck and trailer to Richfield in case we needed another trailer, which we did, then I also would have transportation back home Saturday night. I had to stay over night in P.G. and get a ride with someone passing through to get back home. Absolute nightmare!!!!

Elsha K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob K. 
Évaluation :
5

Came right out to help us when we pulled in. very helpful and frendly

David M. 
Évaluation :
1

Give the customer what they want an and if you have to redo paperwork then do it

Salvador O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dallin L. 
Évaluation :
5

need outside SIGNS!!!!!! HAD TROUBLE FINDING UHAUL!!

Jonathan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david F. 
Évaluation :
5

This is the best place to go. Great service every time we go there. Friendly, caring people. They go the extra mile to help. Truly a great place. And we love to take pictures on the giant chair. Definitely an added bonus. Merci.

Carol B. 
Évaluation :
5

Rick was a great guy and extremely helpfull. Everything went smooth.

David C. 
Évaluation :
5

Beaver location was great he helped me immediately. He was friendly and got me hooked up and out of there really quick.

DEAnn L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENT A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN T. 
Évaluation :
5

Continue helping people in distress. The manager was very helpful to us.

Gerold P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal T. 
Évaluation :
3

Only had large truck. Did not offer to let us take big truck at price of a smaller one. We had no choice but to take the big truck and pay the higher price. No fair

Earl S. 
Évaluation :
5

Equipment (6x12 trailer) worked well.

steven S. 
Évaluation :
5

Handled drop off quickly despite being busy.

Kent D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

AWESOME PEOPLE, AWESOME CUSTOMER SERVICE!!!!! CAN'T THANK THEM ENOUGH!!!!

Cheryl G. 
Évaluation :
5

Handled great even though I wasn't the one driving. Packed all my stuff. Ready for the next load soon.

Joyce G. 
Évaluation :
5

Rick was helpful iin every way

Gem M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan A. 
Évaluation :
3

Had an 11:30 reservation for pick up that I made 6 days prior but the person didn't show up till 12:30 for us to pick up our rental putting us an hour behind before we even got started.

Corrine J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ernest A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David J. 
Évaluation :
5

good experance

CIL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shari L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

Great guy he as well was very friendly and helpful. Above average.

Valerie V. 
Évaluation :
5

Rick was awesome to rent from :)

Shari W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LANCE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray P. 
Évaluation :
4

Rick was great! He went out of his way to get the trailer fixed so we can have it for the next morning.

nate P. 
Évaluation :
5

Rick was an excellent person to work with. He helped me get in touch with the St George U-Haul and did everything he could to make sure I was taken care of.

Cody S. 
Évaluation :
5

Kerry-Anne was great -- she met me after hours to accommodate our pick-up time. Best customer service ever.

Cris B. 
Évaluation :
5

The nicest and most helpful people you will ever meet. They really went above and beyond what anyone would expect.

JON B. 
Évaluation :
5

Keep up the fantastic customer service.

KENT A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA P. 
Évaluation :
5

Service, equipment, and the overall experience was excellent. I was very satisfied with everything.

BRENT F. 
Évaluation :
5

Thanks

Chuck K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN E. 
Évaluation :
5

Rick was absolutely fantastic. By far, 100 %, the absolute best Uhaul experience I have ever had. And unfortunately I tend to move annually, so I've had my fat share of Uhaul pick ups. Given the chance, I would recommend and do business with again.

TROY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George H. 
Évaluation :
5

Wow, this was the best experience imaginable. Rick went way beyond expectations.

JEFF M. 
Évaluation :
1

The lady had no idea what she was doing and was rude and most likely a little racists. Rick, her husband, was very nice and helpful.

Tim S. 
Évaluation :
1

First of all the guy named Rick was very rude and when I called to confirm that he had the truck for us he said I would have to call back and maybe pick truck up in Cedar City, Ut. I called 3 times to confirm because we were coming from out of town to move my mom home and three different times I couldn't get a straight answer from him. Even though I had put a deposit on it a week earlier. So I started checking other U hauls in Cedar City myself and found out the price was half of what he was charging me, when he knew I called Cedar City, that's the only time he told me very rudely to let him do his job, and he called me back 10 later saying the truck would there. I cant believe the price was so much more. He ripped off an 84 year old lady. Also told him we needed a dolly at the time, yet when my brother in law picked it up he didn't include one. So I called and he said it would be more money and that's when I said no way you ripped us off already. He told my sister I was rude to him and that he called his union rep to tell his side of the story. At no time did I yell at him or say I was calling anyone on him I just needed to know he was going to have a truck for us. The Uhaul guy in Cedar City said he was charging way to much money.

ELSIE FREISLINGE D. 
Évaluation :
5

Last minute rental online. Very busy station however took the time to quickly set me up with a trailer.

Alan S. 
Évaluation :
1

The DRJ is a Chevron station and was so busy that I waited for some time for help. I was told to come back the next afternoon and waited some more before doing the paperwork and hitching up. After unloading in Mesquite, Nv., I took the trailer as instructed to Littlefield, az.. There is no uhaul facility there! It's in Scenic, Az. about 10 miles to the south and across the river from Mesquite. I also tried to rent another uhaul trailer on 9/17 from DRJ and waited for some time, then was told the computer wasn't working. By 10am the next day I still hadn't gotten the trailer and I finally loaded what I could on my pickup and drove to Mesquite .They called at 11am! The service is terrible.

JOHN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEANETTA P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill C. 
Non les évaluations ont été soumises pour cet établissement.

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