Évaluations des clients Drummond Auto Truck Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Drummond Auto Truck Rental

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Elizabeth B. le

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Took hours to get equipment

david V. le

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will return again, had used two others in the immediate are and was very dissatisfied.

Robert K. le

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A 24 hr drop-off location - dropped of the trailer & took pictures of it at the location.

Tiffany P. le

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Le client n'a pas laissé de commentaire.

Warren M. le

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Le client n'a pas laissé de commentaire.

George P. le

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The guy that checked me in to get the trailer was very professional, courteous and very informative. One of the better UHaul experiences I have ever had. No need for improvement.

Juan R. le

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Le client n'a pas laissé de commentaire.

Antonio W. le

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I paid almost $150 for the use of a uhaul from Marietta to Georgia to riverdale rd. this ridiculous prices. Please reach out to me at 7063510949

ANDRE G. le

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Stop charging people cleaning fees Beni hand then over a dirty truck and then refuse to work with them after the fact. Losing business over a $25 fee? Really? Well refund me or never see me again. I had used cigarettes under my seat and a half eaten muffin under the passengers seat both of which were not mine but I leave some sand in the back of the truck and you charge me? STAY AWAY! RENT WITH ANOTHER COMPANY!

Shavaun M. le

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Rented a truck sat the last day of the month. They need help! Waited a hour and a half before services. Computers were down as well. And I’m still waiting on my email for final statement today is Tuesday!!

William S. le

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Le client n'a pas laissé de commentaire.

Arnold O. le

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System was down & could not pickup truck @ scheduled time. Eventually we were able to get truck. Rep handled upset crowd well.

Lowery J. le

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This was a terrible experience. I made my reservation for Saturday at 9:30 a.m. I even arranged for the easy 24/7 Mobile pickup because I knew I needed to move as quickly as possible. I had friends who had taken time off from work to help me and we had a very short window of three hours to do it. So, I downloaded the app, set up my account. Saturday morning comes. I arrive at 9:30. I open the app, click the pickup prompt, and then the app told me no equipment had been assigned so I needed to go into the clerk for assistance. Walk up to the office. Line out the door. I was quickly told by one of the other customers that the store opened at 9, and they still hadn’t gotten one person in line taken care. There was one guy there working. There were people ahead of me in line. It took AN HOUR AND 45 MINUTES of waiting in line to pick up my reserved rental. Mind you, this office is in Georgia. It’s 90 degrees outside, and there’s one ceiling fan. It’s so hot in there. It was a miserable experience that wasted not just my time, but the people helping me who were missing work to do so. I was NEVER notified that my rental was going to be delayed. If I had been, I could have rescheduled my move, and my friends could have gone to work. Instead everyone was kept waiting, my move was completely thrown off schedule. I will be seeking my $50 reservation guarantee fee. Keeping customers waiting in line for almost two hours is nuts. Terrible service.

Anthony O. le

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Le client n'a pas laissé de commentaire.

Roger B. le

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Le client n'a pas laissé de commentaire.

Nichelle S. le

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I appreciate the sales guy, but I felt like when it was all said & done, Uhaul was/is more concerned with racking up charges any way they can: $25 non sweep fee, $20 bogus drop off fee, up charging etc. I don’t want to feel like I’m being taken advantage of.

Mark B. le

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Price and service were excellent. I will definitely use Drummond Auto again when I need a truck or trailer.

Mehdi S. le

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Le client n'a pas laissé de commentaire.

Sacha S. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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The tires were below their 85 psi cold -- at about 78, so I topped them up to 85 psi. Otherwise, the equipment was perfect.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Kimberly E. le

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Le client n'a pas laissé de commentaire.

Dennis G. le

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Le client n'a pas laissé de commentaire.

GINGER V. le

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There were bug guts all over the windshield of the 10 ft truck. I'm not tall enough to reach the windshield to clean it myself, nor should have needed to. The mileage was supposed to be unlimited. I randomly mentioned it was 120 miles from my mom's home to ours, but I was charged because we went 14 miles over 120 miles. That is very wrong.

Michael D. le

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Everything was fine. I had no negative issues.

Valerie M. le

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The cargo van I rented was dirty (inside and outside) and smelled horrible. It smelled to me like a previous renter had hauled manure and there was evidence of manure pieces in the back of the van. I had to drive the 45 miles I drove with the windows down and the air conditioner blasting to keep the air moving and fresh. I was very disappointed in the cleanliness of the van.

MONISHIA G. le

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Nothing the owner was Very nice and respectful.

Brenda B. le

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Make sure a truck destined to go across the country has cruise control.

Jacob M. le

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Le client n'a pas laissé de commentaire.

Todd P. le

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No comments

James P. le

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Le client n'a pas laissé de commentaire.

Steve M. le

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Le client n'a pas laissé de commentaire.

matt M. le

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Le client n'a pas laissé de commentaire.