Very helpful and quick!
LUKE M
Customer Reviews for Drumright Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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it was great no need to change
DONALD TStop with the relentless texts and phone calls. I rented 1 truck, and as of this survey, I have received 27 emails, and 19 text messages. Absolutely ridiculous. On top of that, I have 4 emails showing 4 different drop off days.
QUENTIN FThey are the sweetest most caring people I have ever met... absolutely hands down amazing
Wendi DJust excellent
RONALD GThe location was fine. I wasn't happy with the extra mileage we were charged because uhaul didn't figure in we had travel time between picking up the truck and where we loaded and drop off and unloading. It added around $50 to our bill.
Andrea DTire was in horrible shape. Blew out after just a few minutes on the road.
MATTHEW PExcellent service à la clientèle
Diana HThe dealer is in a dusty area and windshield was very filthy. The rest of the truck was clean inside and the cargo area was clean. Over all a good rental with pleasant attendants.
Richard Tgood service great people
Don TVery nice staff and very helpful!
Vanessa GVery helpful and please to work with.
PETER SGreat service! Very kind and helpful
RYANN GThe tracks were very nice the person that I spoke to is very nice and I would go there again and I would recommend anyone else to go there
Denise SReally nice owner. Helped out so much made renting it so easy and drop.off was as same as the pick up. Great place
Tasha SEverything looked great and the people were very helpful. The lights on the trailer worked fine for a couple of hours and then something about the carriage broke and I had to call one of your people to come and fix it in Arlington Texas. They were fabulous! Everybody was helpful as usual You Haul is my go-to for hauling.
Cheryl YHave a better selection of different sizes
Randy BVery nice people
Tony COwners were absolutely wonderful! Great great people!
Kathy CExcellent service à la clientèle. Makes you feel like family than a customer. Fortement recommandé!
Ronni WMaybe improve the website.
mike gWhen renting a specific size have it there! Ended up have to get a bigger one because that's all they had there when we made the reservation online.
Justin WPut a Jack on the hitch. Too hard to hook up
Candi DOwners were absolutely amazing and comforting and helped move along my situation. Great great experience
Adam BThis was not my drop-off location. When I arrived at my drop-off location, UHaul did not have my location listed in "the computer." My paperwork, email, and confirmation listed the drop-off location on Two Notch Road in Columbia, SC, but "the computer" had my drop-off location listed as another location on Two Notch Road in Columbia, SC. This caused a lengthy delay in my return. This failure by UHaul is further evidenced by the fact this survey shows a drop-off location in Drumright, OK. This was a big negative experience which will make me very reluctant to rent anything from UHaul next time. You can do better than this. My ratings above do not reflect Drumright's service as I did not work with them, the only reason I selected them is to ensure the survey allows you to read this.
Brady CEverything was good
Daryl AEverything was great and everything worked great we appreciate you letting us use your equipment thank you very much
Robin A10' truck ran smooth with no issues for 150 miles. I hauled a queen size bed and head & foot board. Don't forget straps. Registration was easy to do and the associates knew exactly how to answer all my questions.
Jeremy RFriendly people and easy to get in and out
DEBORAH S