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David K.
Customer Reviews for Dry Ponds Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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*Great customer service *I was greeted kindly and treated like a regular *I will be recommending this location over others and will be using them again in the future.
Matthew F.I hired through your web site 2 helpers for 6 hours. Sanders Movers were the company. I had to pay them up front $545 and they never showed up and I had to pack this truck and unpack alone. It's a scam and I'm calling Visa, my bank, U haul and my attorney.
Tom D.Great location. Great folks to deal with.
Randy R.Mobile app would not accept pictures for fuel and mileage so had to use browser.
Clint H.The pickup and drop off locations were awsome but uhaul customer service sucks horribly bad.
David B.I'd like to rent in there because they treat you like family they don't treat you like like just a customer
Ralph A.I was reprimanded the whole check in because he had to come up from Hickory. Don't have a business if you don't want to help the customer. Check in had to be his time an hour later than what I had asked.
Jean H.Quick and easy pickup!
Kennetha K.Patrick was extremely helpful when I found out that the original return point was not an authorized as a drop off point. He extremely helpful with getting the truck returned.
Milissa C.Everything was wonderful and staff member was very helpful.
David T.Patrick is excellent!!
Richard A.Very nice service. Convenient location and was open for business right on time. I will definitely use this location again.
Janice L.Very nice and well run facility
Jennifer W. | Expérience généralePatrick and Charlotte will go above and beyond to help with anything. Highly recommend this storage facility!!
Kristin M. | Expérience généraleFriendly, professional, very clean property!
Betty P. | Expérience généraleI resided with Dry Ponds Self Storage for over a year and a half and I have always liked being there. Thank you guys so much!!
Destiny M. | Expérience généraleVery nice and clean place. If I ever need a place to store anything I will come back. Merci
Elaine P. | Expérience généraleWe were absolutely and completely satisfied with Dry Ponds. But we were given ample storage space onsite at the Hub building. On-site storage was/is very critical to serve our non-profit bookstore and gift shops. Your customer service was excellent. Jan Karon Executive Director The Mitford Museum HUB building Hudson NC
Janice K. | Expérience généraleFacility was very neat and clean. Patrick was very friendly, knowledgeable and helpful.
David K.Owner of location very nice and professional. Great deal on truck threw Uhaul, called budget and was alot more money.
Scott G.Great storage facility. All staff very friendly and helpful. Would definitely recommend and use again.
Cindy D. | Expérience généralewas very happy with everything. Will use again if I every need one.
Linda K. | Expérience généraleSales person was very helpful and made the experience less stressful. Nice and clean truck and facility also. Highly recommend this company for anyone needing to move and store belongings.
Patricia P.I was very well pleased with my storage unit clean and very secure all the staff were very pleasant and friendly I would recommend this unit because of the cleanliness,security and the easy access.
Debbie B. | Expérience généraleNice clean units, very secure facility. Would definitely use them again.
Brandon T. | Expérience généraleI didn't get the $20 refund back yet.
Saundra J. | Expérience généraleThe most friendly and helpful owners. I would highly recommend this storage facility; it's very clean and well maintained.
William N. | Expérience généraleThe people who ran the storage units were awesome! They were easy to deal with and very friendly. The ease of getting in and out couldn't have been any easier. We would recommend this place to anyone looking to store their belongings!
Jim B. | Expérience généraleDo not rent or pickup from this location!. The owner was rude. The truck had not been cleaned or checked from the last rental and was not ready for us. He told us he didn't have to rent to us if we didn't like it besides he doesn't make any money from uhaul anyway.
Beth A P.Staff is great. I felt very welcome. Class act!
Robert H. | Expérience généraleGreat customer derive very friendly ad professional great place to rent a trailer or moving equipment
Raymond D.The truck smelt funny and the smell got into some of my clothes that were in boxes on the tuck. I also feel like there should have been more communication in regards to when my location pickup for the Uhaul was switched.
Mikaylen R.N/S
Rhonda F.Excellent service
Ralph B.Clean and new
Mike H. | Expérience généraleGreat place great owner
Wendell W. | Expérience généraleControlled gate access and well lit for security. Units are easily accessible and clean.
Rhett B. | Expérience généraleI was 2 hours late dropping off trailer. So they charge me a whole extra day 30 dollars. And then he didn't even come out to unhook trailer. I had to unhook trailer my self and lift off of hitch myself. I'm 60 years old ! Very unprofessional never use them again. Save your time and money and go with a different company! Jim P
jim P.Convenient for quick storage options and return of equipment. Very friendly and helpful!
Rhett B.Very nice clean place only thing was the way they gave the deposit money back. It was in a personal check! He said it was how he kept a record of the money he returned to customers. I didn't pay him
Sonie S. | Expérience généraleI highly recommend this storage facility. My experience at others not so much.
Pam W. | Expérience généraleVery nice staff and very helpful
Ericka H. | Expérience généraleVery professional staff. Storage units were so nice, easy in & easy out.
Naomi G. | Expérience généraleThanks for the space
ADAM M. | Expérience généraleI would highly recommend this facility.
Kimberly W. | Expérience généraleThis is a nice, clean, and secure storage facility. The owner, Patrick, is super friendly and helpful. Would totally recommend and rent from again in the future.
Derek N. | Expérience généraleDry Ponds Self Storage Uhaul was a wonderful experience! We had the 15-foot truck that was clean and no damage. We rented it for an around town move and it was absolutely perfect! The Owner was so nice and accommodating. We highly recommend this storage place and the U-Haul services!
Janine H.